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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think the woman who took my blood test this morning could have spoken?

22 replies

sameagain · 25/03/2009 18:47

I waited 55 mins in Dr's waiting room (surely the most depressing place on earth) but still managed a cheery hello when I walked into her room. She didn't speak or even look up.

I sat in the chair she pointed to. She put something in my hand and barked "squeeze", took the blood, stuck on a plaster. Still didn't speak, so I said "it's about a week til the results isn't it?" and she nodded.

Then I said thank you and goodbye, no acknowledgement from her, so I left. Now, I realise my side of things was hardly startling conversation but really...? Good job I had a hundred blood tests when expecting DSs. Imagine if you'd never been before and were dreading the whole thing.

OP posts:
BackToBasics · 25/03/2009 18:54

Purhaps she didn't speak English?

DaisyMooSteiner · 25/03/2009 18:56

Then she shouldn't have been working in a job where a basic grasp of English is required.

Certainly our local NHS trust insists on this, preumably so do others.

Limara · 25/03/2009 18:56

It's not you, it's them. I find this attitude from people unbearable at times but I try not to let it get me down. I always try to think maybe they had some bad news or something terrible has happened to them and thank god I'm not that miserable.

sameagain · 25/03/2009 18:57

Yes she does - same Woman's been at the clinic for 20+ years, Completely native.

OP posts:
screamingabdab · 25/03/2009 19:03

YANBU

She appears to have forgotten what it is like to be a patient, and that is a basic requirement for someone who works in the NHS (even if she was having a bad day)

EdwardBear · 25/03/2009 19:08

maybe she's pregnant and opening her mouth would have caused her hideous morning sckness to make her spew on you?

dilemma456 · 25/03/2009 19:08

Message withdrawn

sameagain · 25/03/2009 19:11

LOL Ebear - not sure how to say it politely, but would guess she's past childbearing age.

I have had the pleasure of her services many times in the past and she's never chatty and rarely polite, but this was particularly poor (I thought) even for her.

OP posts:
pointydog · 25/03/2009 19:17

lol @ perhaps she didn't speak english

TheCrackFox · 25/03/2009 19:27

Maybe she has a severe case of laryngitis or, failing that, she is an ignorant twat?

JustCallMeGoat · 25/03/2009 19:35

maybe you are fantastically dull and she didn't want to encourage conversation.

Bonneville · 25/03/2009 19:36

YANBU - reminds me of the time when pg with dd1. Went for my scan and it was done by the most ignorant person ever - didnt speak to me or turn the screen round so that I could see my baby. I cried all the way home and changed hospitals.

sameagain · 25/03/2009 19:40

Just - have we met?

OP posts:
Mooseheart · 25/03/2009 19:41

Samegain, the phlebotomist at my local surgery sounds just like yours - I wonder if we go to the same place?

Or do you think these people see it as some kind of power trip?! As in ha ha I have a needle in my hand and you are at my mercy ha ha...

Sorry, but whether non English speaking or afflicted with laryngitis, there are ways of communicating affably where talking doesn't need to be involved.

BackToBasics · 25/03/2009 20:05

Sorry, that was me being sarky when i said maybe she doesn't speak English.

Yes she was rude and no YANBU.

chegirl · 25/03/2009 21:28

YANBU what a rude woman
Complain at once
Take it to the highest court in the land
Its time these people were stopped!

Sorry getting carried away. I am not being sarky (no really). This is a particular bugbear of mine. I spent two years with DD meeting people like this (she had luekemia). I started off shy and non complaining, after about 3 months I was ready to 'tell em abaht themselves' (as we say in East london).

One of them tossers can ruin your day.

Bitter and twisted - me?

pointydog · 25/03/2009 22:00

ah, ok basics. I wasn't sure

atigercametotea · 26/03/2009 19:45

maybe she's just a moody rude woman?

Geepers · 26/03/2009 19:48

She didn't confirm who you were, or your date of birth?

I thought that was standard for people taking blood?

LadyPinkofPinkerton · 26/03/2009 19:49

YANBU, you could have been somebody who hates having blood taken and finds it scary

steviesgirl · 27/03/2009 00:13

A polite hello and a smile costs nothing and takes very little effort and can make all the difference to how someone feels. She doesn't deserve her job dealing with people as far as I'm concerned.

There's a receptionist like that at my local surgery. She's the most arrogant and sour faced cow you could ever hope to meet. How and why they want to get jobs dealing with the general public is beyond me.

mrsblanc · 27/03/2009 00:16

YANBU!

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