to be awkward about being charged 80p extra for my shopping?

[StealthPolarBear]

I recently popped into the shop for a few bits and pieces. I usually keep a rough running total in my head, and when I was charged it was about a pound more than I was expecting. So I paid, and when I got outside I checked my receipt - it was wrong. I dithered about whether to go back in and mention it, but I did. I showed her where I thought the problem was, so she scanned everything back in and told me it was right. At that point I pointed out that it wasn't by roughly adding up the stuff in my basket, so she called the manager over who sorted it out and refunded my 80p . Should I have left it, either from the start, or when she told me it was right? My logic was if I "buy 2 pizzas for 50p discount" then I'm saying that amount is important to me. However, queue behind me and everyone getting frustrated as I argue over my 80p....WIBU?

My mum does this and it makes me

She stands at the end of the till and checks ger reciept.

To me 80p isn't worth the hassel, but you are well within your rights to get your 80p if you want it! Assuming that is, that you were right in the first place!

yanbu
it all adds up

Yanbu. Which shop was it? At a well known supermarket here, if they make a mistake, they give you back twice the difference. Granted that would only be £1.60, but better in your pocket, eh?

I was, yes.
My logic was that if i buy an extra punnet of grapes or pizza because I got 50p off the total price of two, then I'm saying 80p is worth having...not sure how low it would have been for me to leave it!

ntt it was a local co-op

it's your 80p, stealthy. i'd definitely have asked for it back, queue or no queue. the shop assistant should have called for someone else to come and serve.

YANBU. All the money adds up. Their mistake, they should pay.

Asda here.

yanbu - it certainly does all add up, 80p a few times and you're talking a couple of £'s

"the shop assistant should have called for someone else to come and serve. "
she did - in a way that added to the whole guilt thing, there wasn't a queue before I started questioning the receipt!
Well you've all convinced me - I'll do this all the time, put the money in a jar and let you know at the end of the year how much I've saved!

I always check the receipt, and I look at the display when they are scanning anything thats got offers on.
Its very possible for a price to be on something but a different price to have been entered for the bar code which is on the product.
So she might have re-scanned and got the same price if the prices in their computer are not the ones displayed on the goods iyswim.

actually that reminds me (mention of the jar) think I'll count up and bag my coins 20p and under - I don't spend any of them, end of each day I clear my purse out and save it - saved over £100 last year doing it!

yanbu, why should you donate 80p to your local shop? If you'd only spent 20p you would think it worthwhile quibbling over being overcharged by 80p, so why should you feel any differently just because your shopping cost more?

I do it all the time. Asda here make mistakes everytime and I always check my receipt. If they overcharge everyone 50p or so, it all adds up to a good extra profit for them.

true. Thanks for making me feel that I'm not an awkward hag

FAQ you never spend coins less than 20p? IS that so you can save them? What if you're just buying a bar of chocolate/Daily Mail?

I have been overcharged 3 times in the last month - adding up to £7.40

Sainbury's, Superdrug and Tesco.

I always go in and if they don't apologise I say something about that too and I tell them how much I've been overcharged this month.

I have found constant overcharging the norm, the tills are not kept up to date with the price changes. Not the shop assistants fault though.

I apologised to her.
I think I need de-Britishing!

Well given the great big red/green/fluro stickers supermarkets have all over stuff that is 50p off!!! and so on, I'd say that is a clue as to just how valuable they (the supermarkets) and we (the customers) consider every penny!

Some nice cliches/ditties for you to make you feel better about the grumpy arse queue:

pennies make pounds
every penny counts
we've rolled back the price
supersaver
Save 50p when you buy 2

And in case you forgot PENNIES MAKE POUNDS

Lauriefairycake - I'm going to start checking my reciepts!

MamaG, given my willpower (to actually put it in!), I'd hazard a guess of £1.24.

nope never use coins in my wallet that are less than 20p - didn't know you could buy a choclate bar or paper for less than that these days .

Actually - I rarely buy chocolate or newspapers anyhow, makes me spend less money as I think more carefully about what I'm buying if "ignore" all the coins that are 20p or less .

And unless I've just been to another shop first I'm always telling the truth when I say I haven't got change as I'll have cleaned my wallet out of "small change" before I go

I've written 2 letters of complaint recently to Tesco's - sent in my receipt and detailed how they'd overcharged me.

They very kindly sent me £5 voucher each time !

I always check my receipts one of the worst is Co-Op...I complained I was over charged at my local Tescos and they gave me the item free and double the money back!

never be ashamed to complain its YOUR money!