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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

in wanting to get my DD's new boss by the throat and throttle an apology out of the ^"!*

23 replies

LucyEllensmummy · 10/03/2009 17:57

My DD started a new job yesterday - when i asked her about it i could get very little out of her. It is in a bingo hall - we assumed she would be started on something simple and have some sort of help. Instead i finally got it out of my DD that they put her selling the bingo books and handing out the cash prizes (significant sums of money). Bearing in mind she is only 18 and inexperienced i am that they did this without training. But what i am steaming angry about is the fact that she is in floods of tears because some money went missing - sixty pounds, and she felt that they think she has taken it. She has been told that it will be stopped out of everyone s wages. She said that all her paperwork tallied up and that she checked any money she handed out twice.

I am so i am shaking, its just as well i dont have the number of the place as i would have phoned up and singed their ears with a right royal mouthful. She has asked me not to say anything - but i am just incandescent with rage!!!!! How fucking dare they make my DD feel like this. Let alone throwing her in at the deep end with so much responsibility on her first day.

She doesn't know what her hours are yet, they said they would ring her - so obviously she is getting the brush off. Poor wee thing, she isn't very confident and has taken ages to get this job because she lacks the confidence to apply - so this is really going to help her isn't it. Honestly, if i could get my hands on the little runt, i swear i'd throttle the bastard!!!!

I guess there is nothing i can do??? She was probably on trial?? Is there anything i could do?? I was thinking that when WHEN i have calmed down i could ring them and at least find out if she still has a job? Or would you think thats a bit pathetic her lioness mother ringing up on her behalf? Make her look bad?

I swear i could kill!!!

Rant over

OP posts:

nametaken · 10/03/2009 18:01

you are absolutely right, it will make her look pathetic if her mum rings up.

If £60 went missing then £60 went missing - I would have thought the correct thing to do would be to call in the police, though. They can't deduct it from peoples wages can they, especially if they didn't take it.

Original poster

LucyEllensmummy · 10/03/2009 18:03

but my point is that MY DD did not take it, she has wracked her brains to see if she has made a mistake - i am honestly, just about holding on to the plot here - thankfully its a bus journey away else i think i would have been there by now - but im not going to, because i dont want to show her up.

Is there any form of action i can take on her behalf???

Fuck, i can't remember every being this angry !!!!!

OP posts:

nametaken · 10/03/2009 18:04

If your dd didn't take the money then it's still there and will show up with an audit. There is something you can do. You can tell your dd to insist on an audit being carried out. then they will see the money and hopefully apologise for their mistake.

Original poster

LucyEllensmummy · 10/03/2009 18:06

but i think they did do some sort of check - someone said that it could have possibly fell on the floor or something. But i will suggest that too them.

OP posts:

fryalot · 10/03/2009 18:10

I can totally understand your anger.

totally and absolutely.

But please try to rein it in a bit.

Sooner or later she will need a reference and they will not be able to say that they suspected her of taking money because she didn't and they cannot prove that she did.

they can however, say that her mum rang up ranting at them.

Tell her to put this down to experience, tell her you trust her and know she did nothing wrong, tell her that you love her and her next job will be better.

But please, don't ring them up. Apart from anything else, they're not worth your anger!

Original poster

LucyEllensmummy · 10/03/2009 18:12

Im having to sit on my fucking hands here!!!

OP posts:

shelleylou · 10/03/2009 18:14

Handing out cash prizes is generally what new emplyees start with Defintely not book sales!! For the reason that they have no experience. Its usally prize and party that they start on, handing out change checking tickets etc.
It is possible for notes to have stuck together. If she doesnt know what shes doing it is entirely possible for her to have made a mistake calculating the sheets or not charging the correct prices for tickets/tearing them wrong and if thats the case more tickets could have been marked as sold then were actually sold. Both of those would give a different prize amount to what should have been given out IYKWIM.

That is all from experience!! Im interested as to whether it is a major chain club

Original poster

LucyEllensmummy · 10/03/2009 18:17

shelly i think its Gala. I am steaming (does it notice!!!) thing is, i think the books are numbered and that it all tallied up and the right amount of books were given out etc, but thats the only place where i think a mistake could have made. I can see an extra 20 being given out by mistake but not 3 of them!!

OP posts:

squirrel42 · 10/03/2009 18:21

"she felt that they think she has taken it"

So they haven't directly accused her of anything?

I don't think it's fair docking everyone's pay because money has gone missing somewhere, but if they haven't directly accused her of taking it then just assuming that's what they think and getting upset about it really seems down to her rather than the boss.

shelleylou · 10/03/2009 18:25

ye i have experience with gala worked there for 3 years. I really cannot see them putting your DD straight on booksales. Its the hardest department there apart frm treasury. I did all of them apart from treasury, mainstage calling and fruitmachines.
The books are numbered. If somene wants a 6 its easy but if 4 and 3's are torn of the same set it has to be done in a certain way or else the numbers on the ticketgs are duplicated. She could have wrote down prize money after putting it in the envelopes and got the amount wrong.
If she was doing books she would have sold early session and most certainly wouldnt have ben in charge of the section.
It is commen practice that if there is a variance of £1 either way that it is wrote down and has to be signed for. If she took the money into the treasury at the end of night even if she wasnt in charge of all the money then she would sign for it.
Was the float deffinately what was signed for at the begining of the shift? Treasury will count everything up sat night/sun morning iirc so it might come up there that the treasurer made a mistake

shelleylou · 10/03/2009 18:26

Pay docking deffinately wasnt standard practice wheni worked there.

2shoes · 10/03/2009 18:27

your poor dd
yanbu to feel like this

Tee2072 · 10/03/2009 18:27

Do not call them. As an manager, if the mother of one of my employees called me? That's about all I would be able to remember about that employee if they needed a reference at some future point in time.

She is 18. She needs to learn to handle this sort of thing herself. Better she do it now than have you call them when she's 50 and gets in some sort of trouble at work.

TheFallenMadonna · 10/03/2009 18:36

Did they accuse her of taking it?

screamingabdab · 10/03/2009 18:37

As squirel42 says I wonder if they really thought it was your daughter? If they did, surely they could have just dismissed her there and the, or called the police?

It's really crap for your daughter, and didn't they have any paperwork to tell her what their trial period is or anything?

I would expect more of such a big company. I worked in McDonalds at that age and at least you got proper training and were clear about your job

HecatesTwopenceworth · 10/03/2009 18:42

She FELT they thought she'd taken it. She made an assumption. They didn't accuse her, did they? Paranoia? New girl, money gone, they MUST think it's me...

I don't think it's reasonable to be angry with THEM because your dd feels like she knows what people are thinking.

Unless they accused her. Which if they had, I am sure you would have put in your op.

Original poster

LucyEllensmummy · 10/03/2009 19:16

OK - have calmed down - spoken to DD again and she has calmed down too. I do think that it was more a case of her filling in the gaps and assuming they thought it was her. She said the manager was "funny" with her though.

I don't think they should stop it out of peoples money. I also think she was thrown in at the deep end. She was handing out the big prizes and also selling the books and doing the tax forms (whatever they are) - for her first day i think thats a bit much, she says it was really busy too.

Bit of a baptism of fire really.

I am still wanting to ring up and find out if she has a job, what her hours are and rate of pay, but i really can't can i?

OP posts:

TheFallenMadonna · 10/03/2009 19:20

No. But she can. At least she can phone and ask for the rota.

I'm not at all sure they can take the missing takings out of everybody's wages BTW. IS she sure about that? Is that legal?

I knew you were the OP here BTW - before I even clicked on the thread.

laweaselmys · 10/03/2009 19:20

You really can't. It would not be unreasonable for your DD to do so though, perhaps tomorrow or the day after though.

Do something nice tonight and just think at least she's got the scary stuff out the way!

Original poster

LucyEllensmummy · 10/03/2009 19:25

fallen madonna is it that obvious?? Feck, i must be a biligerant mare!

OP posts:

shelleylou · 10/03/2009 19:25

btw there is an 8 week probatinary period with gala. If there are some problems then they will extend this period

flowerybeanbag · 10/03/2009 19:26

Please please don't phone for her. It will make her look ridiculous, she's an adult. i understand your frustration but she needs to phone herself if anyone's going to phone.

Morloth · 10/03/2009 19:34

Dear Lord, do not ring up! How could you even consider this?! Your daughter will not thank you - trust me on this, how embarrassing to have YOUR MUM, call YOUR BOSS.

She needs to sort it herself, you can give her advice but do not get directly involved.

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