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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be really p****d off with Tescos response to purchasing rotten meat.

29 replies

poopscoop · 03/03/2009 13:48

On Saturday I had my shopping delivered which included a leg of lamb for sunday.

On opening it on sunday morning i noticed it had a peculiar smell, but went ahead and popped it in the oven. Was a bit apprehensive about what it would be like, but once it was cooking the stench was pretty obvious that it was rotten. The date on the package was 6th March so plenty of time and less that 24 hours after delivery.

So dinner went in the bin, and i emailed tesco, who apologised and gave me a refund for the meat. No extra for the inconvenience. I emailed back to say thanks for the refund but thought something extra would have been a gesture at my ruined lunch.
Just got a reply saying sorry the pickers would not have known the meat was off and therefore a refund was all they could offer.

WTF

OP posts:
TheButterflyEffect · 03/03/2009 14:51

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poopscoop · 03/03/2009 14:56

butterfly - of course i didnt take it the wrong way, you were quite right in what you said.

I think if i had realised that i should have taken it to the council environmental health it would have been the better option. But now it will probably be too late as the meat will certainly be even more off as it has sat outside in dustbin since sunday. I am glad I know that for next time though. Although i doubt it would happen if i had bought it from my local butcher in the first place. It is pure laziness that i do not use him all the time. Tesco delivers to me twice a week (or did) but i shall deffo be at the butchers this friday.

OP posts:
TheButterflyEffect · 03/03/2009 15:07

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Dropdeadfred · 03/03/2009 15:13

use Ocado...thy price match tesco on branded goods too

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