Ok so it's a long story. We have a 2005 Renault grande scenic. Bought last January from a renault dealers.
Dh is in the navy and was sent away on the 3rd Nov. He put the car in teh garage (I do not drive). Anyway unbeknown to us the garage leaked and we think the car got damp.
The alternator is apparently shot. We had it towed to the dealership last thursday and after some looking at it they quoted us £460 for replacing the alternator, mot and servicing the car.
They rang us back today and told us they had made a mstake and actually the price would be £710. We cant afford this, the car is literally just out of warrenty. If dh had come home a couple of weeks earlier, this would prob have ben free.
We tried to plead to their better nature at which point they said they would not charge us labour and they would supply the part at cost price. Reducing the total bill to £570. TBH this is still too much. We dont have a lot of money.
We rang a friend who runs an independent garage and they have told us they can supply and fit an alternator for £230.
The first poblem is that we ould need to get our car back renault have it at the moment. And it doesn't drve so we need to get it towed. We can work around this.
The second problem is that Renault already took our old alternator out and attempted to fit another one. They then realised they had were trying to fit the wrong part and had to take it off again.
Dh doesn't want to pay them any money for the work they have done as they are a renault dealers they fix hundreds if not thousands of renault cars per year and they should know what part to ft on his car. They are supposed to be specialists for goodness sakes.
We haven't as yet told them that we want to pull our car out of their garage, but would be wthn our rghts to do so without paying them a penny?
Sorry for the moan/rant. Just trying to see how to get around this.