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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think it was really 'off' for the woman in the bank to spot DH with newborn DD in the sling, make her way out from behind the desk, approach DH and say 'oh she is lovely... do you have life protection?'

23 replies

Disenchanted3 · 22/01/2009 10:56

or am i being over emotional?

At first he thought she meant for the baby! (life insurance on her) and he got quite angry! but then she said, no.. for you two.

I mean isnt that a bit of a hard sell?

We thought she was just coming over to have a nosy at her.

She continued for about 5 mins (after DH saying were not interested)

In the end he lied and said we have life insurance.

Then she started 'who with ...'

We just left.

OP posts:
SlartyBartFast · 22/01/2009 10:58

bloody hell,
talk about hard sell.

TheCrackFox · 22/01/2009 10:58

That is a bit sick TBH. But if you don't have life insurance please get some today (not from that bank, though).

catMandu · 22/01/2009 10:59
  • I'd complain.
TotalChaos · 22/01/2009 10:59

. Yanbu.

Disenchanted3 · 22/01/2009 11:00

I don't know what the lady was called or else I would complain.

OP posts:
AmIOdetteOrOdileOrABagpipe · 22/01/2009 11:00

I can understand her bringing it up if they were having a chat about financial planning, but doing it as she did is bang out of order.

I would complain to the bank in the first instance - and of you're not happy with the answer go to the ombudsman - details here

mysterymoniker · 22/01/2009 11:02

hahahahahaha!

of course yanbu, that's awful - hilarious with it but still awful

bamboo · 22/01/2009 11:02

YANBU. I got this in Nationwide the other day. I was just paying a cheque into one of the kid's accounts and the cashier started saying "Have you ever thought making provision for your children in case anything happens to you.."

I thought WTF, Happy New Year to you too ! Poor girl looked really awkward though- probably had targets to hit, or something.

Disenchanted3 · 22/01/2009 11:08

Yah, i think i might write a letter.

OP posts:
Wigglesworth · 22/01/2009 11:09

That is pretty inappropriate TBH. Like someone else said she gets commission on what she flogs to you but that is a pretty shitty way of doing it.

TotalChaos · 22/01/2009 11:12

to be fair, it might not be that she gets commission - people I've known that worked in banks have been under pressure to reach targets for getting people to sign up to other products. so maybe more she's trying to save her job rather than trying to make money out of you.

Poledra · 22/01/2009 11:13

I would complain. DH and I once went to have a meeting with a financial advisor in a well-known bank (at their invitation). She alsi tried to persuce us to take out life assurance. When we refused, she started to quote figures about incidence of breast cancer etc and how likely I was to die and would DH be able to cope on his own . And she was wrong too - DH and I are medical scientists, so were able to put her straight on her inaccurate information. But we were abolutely gobsmacked that she would use emotional blackmail like that. We didn't complain, but I wish we had, as I hate to think of her speaking like that to someone who did not know that she was wrong and causing them unneccessary distress.

weblette · 22/01/2009 11:16

Yanbu at all, a letter to the manager at least would be in order.

MrsMattie · 22/01/2009 11:20

YANBU. Vultures.

I was approached by an advisor in a queue at my bank the other day offering me financial advice. I politely but firmly said 'No, thanks'. The next person they approached laughed out loud and said 'Financial advice? From a British bank? Nah, you're alright, mate!'. The whole queue fell about laughing.

eandh · 22/01/2009 11:22

I've worked in a bank for 11 years (thankfully just admin now) but hate to say this but we were told to ask people with newborns/young children as it was 'a need' and the tragets I had were high, if you don't hit tragets then you get put on improvement plan after that its disciplinary etc its actually told in your interview that your job is sales (so so glad that my lovely lovely boss let me do the admin job when it was created and it fits in with childcrae)

Paperchase · 22/01/2009 11:23

sick and disgusting

I'd phone her manager. And then ask her if she has stupid bitch insurance because now would be the time to make a claim.

SlartyBartFast · 22/01/2009 11:24

well that makes sense then EandH... glad i don't do that for a living.

eandh · 22/01/2009 11:33

I never hit my 'life insurance targets' but was good at flogging mortgages and home insurance and the savings accounts therefore overall I looked okay on paper, in fact when I was full time (from 1998-2005 when I went back from maternity leave with dd1) I thrived on the targets as you coukd earn a £1000 bonus every 3 months, after dd1 I really didnt enjoy it anymore then got pg with dd2 and just as maternity leave was finishing the admin job came up and the same hours as I worked so my boss phoned and offered it to me (now I just have to collate all the other sales peoples results and send them onto area manager to decide if anyone needs improvement plans )

wasabipeanut · 22/01/2009 11:38

YANBU to be pissed off but try to remember that the woman who did it is probably under a lot of pressure to hit certain targets. That is the fault of her employer rather than her personally.

I would certainly complain to the bank.

Mind you I don't always pracice what I preach. I got shirty at the post office before Xmas when I nipped in to pick up some forms for new passports for ds, dh and myself and some lurker tried to sell me bloody travel insurance and a credit card at the same time. I pointed out that their resource might be better spent in servicing the huge queue rather than trying to flog people stuff they already had or didn't want.

mrsdisorganised · 22/01/2009 11:40

YANBU not much else I can say really!

bronze · 22/01/2009 11:41

shes in sales. what do you expect? You are prime candidates for what she had to sell.

To be honest I don't get whats 'sick' about it

chancelloroftheexCHEQUERS · 22/01/2009 11:42

Not very nice but everyone has to make a living I guess.

SlartyBartFast · 22/01/2009 11:42

£1000 bonus??
that is a big incentive isnt it?

and now when banks are shedding staff by the sackload

i wouldnt do thing about it personally, just mark it down to experience, he was hit on by a saleswoman.
that's all,
and a touchy subject too.

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