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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To lie to an insurance company...ages ago (pathetic and boring!!)

6 replies

petrovia · 18/01/2009 16:02

It has been haunting me a bit since something reminded me. This is a WIBU, as in Was I...!

Years ago I bought a rug from a catalogue. It wasn't that dear - about £55 - but was to me at the time. I took out insurance which cost about 30 quid.

I then decided I was being silly, and cancelled the insurance - very soon after buying it and well within the allotted time. They didn't seem to write to say they'd cancelled it so I rang them and was told they would do it/had done it. I used to check my statements on and off in those days and kept having to ring them as it didn't get refunded. In the end I just assumed they had done it as I had made such a fuss and they kept telling me it was done.

Fast forward a few years, I was still nursing a niggling doubt that it was ever cancelled, and said rug had had various things spilt on it though not rendering it unuseable...however it did have some moth damage and I was going to have to fling it.

Hunting through old papers I found the original certificate of insurance. I checked what it said and it was only for spills, not moth or anything else. I rang them up and found it was still active! They never did cancel it.

So I decided to call it in, and ended up lying about having spilt tea on it - well, it was a vague lie, as of course I had spilt tea on it several times, but I said it as if it was recent.

The claim went through and I was allowed to choose another rug from the current catalogue. I was really nervous that they would send someone out to check I was telling the truth.

Now I have a really uncomfortable feeling about what I did, and want someone to tell me it was innocuous enough not to feel guilty about! However I think my own personal karma has suffered slightly.

What should I have done?

OP posts:
NewAmazingBeginning · 18/01/2009 16:04

They didn't cancel when they said they would nor refunded your money. Therefore you were insured and I am sure you would have claimed sooner if you had know you were still actually covered so worry no more, my cherub.

petrovia · 18/01/2009 16:05

Oh bless you Nab

I keep looking at the other rug I got and feeling terribly guilty! I think it's because I never normally lie about anything.

OP posts:
ObsidianBlackbirdMcNight · 18/01/2009 16:06

you were insured and you did spill tea on it! if they had done what they promised they would not be paying for a new rug now

petrovia · 18/01/2009 16:07

It is odd selling insurance for spillage though isn't it. Does anyone not spill tea on their carpets? Or do I just have very low standards!!

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HecateQueenOfGhosts · 18/01/2009 16:07

erm, well, I suppose it was wrong yes. It was a lie. You should have pursued the cancellation at the time and got your money back.

However, I don't think you're going to hell The rug was insured and you used the insurance. Not totally honestly, no, but I don't think you'll be coming back as a cockroach in the next life

£30 insuring a carpet that cost £55! tbh, I think I'd want something back for that!!

petrovia · 18/01/2009 16:10

I think you're being fair Hecate - just the word 'lie' gets me blushing. I'm such an eejit.
But I got so truly sick of ringing them every two weeks asking if they ahd cancelled the blardy thing, and being put through, and cut off, and they were so very inept about the whole thing.
Perhaps I was being passive aggressive. I think actualy I just gave up

Lol at cockroach. My toes are getting hairy as we speak...

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