Car was damaged in the snow - DH slid into a BIG kerb and we both knew something mechanical was wrong with the tracking or suspension...
It went in last week and had a service at the same time that showed the front tyres had 1mm left on them. I said 'No' to new tyres - lets face it they would wait for another month.
The mechanics - working in a nameless car dealership where we HAVE to take the car as it's still under a warranty - replaced a wheel and then I had to pick up the car for a 140 mile round trip as my father was unexpectedly taken into hopsital...
Apparently it had been fixed. Bearing in mind I am a mere woman, how come as soon as I picked up the car and reversed out of the space for less than 1m, I knew there was a MECHANICAL problem, totally unrelated to the fecking tyres, or the wheel, but somehow the highly skilled mechanic who parked the car couldn't connect somekind of mechanical failure with the grinding sound coming from the damaged area...
I was very bad, and desperate, and did my round trip anyway, as we didn't know if dad was coming out of the hospital (all's OK, panic over).
Now the car has been re-admitted to the mechanics, only to be bugged about 'needing to replace the tyres' before they could possibly look at the mechanical problem...and finally after they heroically replaced the tyres in question and somehow discovered that there was still a problem finally looked properly and found the BENT BALL JOINT.
Now, call me an un mechanical fool, but why the heck would the tyres need replacing in order to figure out quite an important part of the suspension was not working? I rather thought the poor handling, off centred steering wheel and graunching noise rather gave away that it was more than a wheel balancing exercise.
Needless to say I will be removing the car from this service station FOR EVER and taking it to the honest mechanic, an independant garage, as soon as the warrenty expires.
Why do these pople seem to think that they can just ream you for unnecessary work???
I am SO angry that they did such a poor job last week. They have cost us time, a £20-00 taxi fee to get to an unfixed car in the first place, so I could pick up an unfixed car to go and visit my dad AND it's the deisel car, so we are spending a FORTUNE on petrol as DH goes to work....RAAAAHHHHHH
AIBU to expect some kind of niceness from the business after such rubbish service last week when they completely failed to sort out the problem. Oh and BTW these people do MOT's...
I feel a passive aggressive letter coming on...
BTW I appreciate how fortunate we are to have cars to bitch about...I just want an HONEST and COMPETENT job done on the car, first time...