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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To leave neutral ebay feedback due to p&p charges

69 replies

chickenfortea · 13/01/2009 13:37

I bought some trousers for DD just after christmas, the postage was quoted as £2.50. They arrived fairly quickly and in good condition.
They were wrapped in one of the plastic self seal postage back and the postage paid was 65p.
I sent an email to the seller to advise of my proposed feedback and have had a response to say I shouldn't have bid and that it has to cover her time to go to the post office.
AIBU to expect P&P to be a vague reflection of the cost of postage and packing?
Should it give her extra for her time??

OP posts:
lulabellarama · 13/01/2009 13:40

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

ClementFreudsGreatestAdmirer · 13/01/2009 13:41

hmm - when i'm bidding for something i compare the postage rates for similar items and only bid if the total i'll end up paying is reasonable.

Lulumama · 13/01/2009 13:41

agree with lulubellerama, surely people want to make a bit of extra money off ebay. she has costs of packaging, getting to teh po and posting it

if the costs were on there, and you knew , then YABU and not fair

you have also not had to go out and spend money on petrol , transport etc to buy these trousers

laweaselmys · 13/01/2009 13:41

Tis fair enough to knock a small bit off your score because their P&P was inaccurate. I think neutral is harsh though. She probably just has a standard amount she charges for all clothes bearing in mind different shapes and weights etc they will always end up being charged funny amounts.

Iklboo · 13/01/2009 13:41

When you leave feedback now you can give a star rating for description, price, p&p etc so personally I would leave feedback to reflect goods & speed of delivery and reflect postage in star rating

MegaPhone · 13/01/2009 13:42

YABU you accepted the P&P price when you bought the item.

LittleMissNorty · 13/01/2009 13:42

I sometimes put a comment about outrageous P&P charges in a positive feedback comment. But I do assess the auction before I bid to see if I think their charges are reasonable (by comparing against others usually).

bellavita · 13/01/2009 13:43

You saw what the P&P was before you made a bid - YABU

EldonAve · 13/01/2009 13:43

YANBU

RedOnHerHead · 13/01/2009 13:44

P&P usually includes postage costs, pakaging costs and any petrol expenses in getting the item to the post office - I think £2.50 was fair tbh

expatinscotland · 13/01/2009 13:45

YABU.

lillypie · 13/01/2009 13:46

I just don't bid on things if I don't think the postage costs are reasonable.

I think it is unfair to complain about it afterwards

tootiredtothink · 13/01/2009 13:47

YABU.

Leave good feedback. Surely only reason to leave neutral or neg is there is actually a problem which seller wouldn't resolve?

bluenosebear · 13/01/2009 13:48

YABU. It's not just the cost of the stamp, it's the packing materials too. The plastic self seal bags can average £1.00 depending on which you get, and there's petrol if she lives far enough away from the post office to use her car. You knew what the P&P was before you bid.

I personally dislike buyers who are quite happy with the auction but mark me down on p&p. Don't like, don't bid!

I apologise if I've come off harsh, can you tell I'm an ebayer?

chickenfortea · 13/01/2009 13:56

I am not complaining about the amount charged, I knew how much it was and thought it was reasonable.
However when they arrived in a plastic bag (25p when bought in a pack of 10 at our local PO) I felt the amount charged was too high. Is leaving neutral really that bad, I feel quite negative about it TBH!
If the lady wanted to cover her time she should have set a minimum bid on the item.

OP posts:
expatinscotland · 13/01/2009 14:02

So what? So she may have made some money on it, or she not if she had to drive some to the post office or time from doing something else.

You'r still talking about a quid or two.

Get over it!

mm22bys · 13/01/2009 14:02

YABU, the cost of "postage" is not just the cost of the stamp, it does include other things (as others here have pointed out!).

You knew what you were going to be charged upfront. If you thought it was too high you shouldn't have bid in the first place.

It does sound like you've made up your mind on this though.....

Dior · 13/01/2009 14:05

I take it you never buy from QVC then? Their postage is shocking!

YABU

bluenosebear · 13/01/2009 14:06

So the amount charged is reasonable as long as it's exactly what she spends on postage?

Giving a neutral is a bit mean, IMHO. If you were happy with the product, and you've said yourself that you're not complaining about the amount charged so give her a positive there's no reason not to. Why would you give a neutral?

Lulumama · 13/01/2009 14:06

but you knew how much the postage was in advance

don;t begrudge her a couple of quid profit, as expat says

tootiredtothink · 13/01/2009 14:07

It sadly does sound as though you have made up your mind on this.

This is a reason I won't sell on ebay. Too easy to give neg feedback for ridiculous reasons and no comeback at all.

kittywise · 13/01/2009 14:08

I agree with lulu. You saw what they were. Why did you buy?

Part of the money that sellers make can be from p&p charges. I thought that much was obvious.

Don't be such a skinflint

Bucharest · 13/01/2009 14:09

I would probably not leave f/b at all rather than leave neutral.....It is fairly outrageous that sellers are still charging too much for p and p though....I usually leave positive f/b for the item alone, then give them one star or whatever for exhorbitant postage....

Iklboo · 13/01/2009 14:09

Do you work out to the nth pence what postage & packing will be yourself? Just because they sell those self-seal bags in your post office doesn't mean she can get them for the same price.
They've shut all our local post offices - nearest one is a bus ride away now, nearest stationers too

expatinscotland · 13/01/2009 14:10

imagine a world in which we all not only noticed a bob or two with ill-feeling but also wasted time and energy getting seriously worked up and angry about it . . .

nah, i really don't want to.

you're talking about £1.85. max.

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