I hope things are now better for the original poster.
I just wanted to say the following,
I'm a GP, I'm now parttime but when i was fulltime I was earning much less than 100,000 - the oft quoted average figure is pulled up massively by a few high earners (noone I know!). On a normal day I will see 34 patients in the practice and a couple of home visits. I spend more time sorting out the paperwork for each patient than seeing them and easily do over 50 hours a week even when not doing oncall. The partners in the practice do much more and are often there until 10/11 at night dealing with the business side of the practice. When I finally get home I grab a bite to eat (I take sandwiches to work but rarely get to eat them) and start studying as research moves on faster than we can keep up with it.
From the older doctors I don't know a single one that wouldn't go back to the old way of doing things if it was possible. it's not a great life now, we are struggling with the mortgage on a little flat. But there are good bits and I love getting to know my patients.
If the OP was my patient I'd have loved to have spent a minimum of 30minutes coming out to see her, spending some time with her and her daughter and getting things sorted for her. Nice and easy case, no chronic and complicated health problems, not abusive or threatening, no drugs, alcohol or psychosis - It would be the nicest and easiest case of my day and that was what I signed up for.
The reality is much different.
There may be a wait for a home visit, but that wait may be indefinate if more medically urgent things come up while you are waiting. Coming to the surgery or OOH base is often the quickest and safest way for you to be seen. If I could I would bring the hospital to the patient, the pharmnacist, a bunch of carers (cos flu is horrid) and make them a cup of tea before I left.
We physically can't manage with the demands of the service and the expectations of people today (did any of us ever go the doctor for a cold???!!! 6 of my patients yesterday were young healthy adults with a mild cold!)
Petition the government, write to the MPs, but it's the managers and paperwork that needs to be less, we need more doctors not less and the money to employ them at a fair rate for the hours. The governments tactics are to destroy the NHS by stealth - don't let them win.