My 88yo great uncle has broken his collar bone, and so needs a little help, cooking, getting dressed etc. He lives with my 84yo grandmother and she has just been admitted to hospital following a heart attack, they have no family living locally, but thank god have fantastic neighbours. We called social services today to try to get my uncle some help, we were told we would get a letter acknowledging our request in 2 weeks, and that the earliest that social services would look at the request was Thursday. I hope my work are going to be understanding because there is no way we can leave all his care to his neighbours who have there own family and jobs..