As I was getting on the bus today another person was getting off.Turned out he was a student and had lost his buspass at some point during the day.He was disabled,I think he must have had CP,he had crutches and could walk but obviously to go long distances would have been an effort.The halls of residence are about 2 miles walk from the Uni and the bus was the regular bus mainly used by students.The guy had obviously had to borrow the fare from another passenger as the driver insisted he payed.He said to the driver he would be happy to ring the company with his pass number from the receipt he had got when he purchased the pass etc and he wasn't trying to get a free ride.Anyhow he stood up for himself and told the bus driver he didn't think the company's customer care was up to much.After he got off the bus the driver rolled his eyes at me and said "Un-ff-ing-believable".Now,I know the guy shouldn't have lost his pass but at the same time I think the driver was being a bit of a tit,really given the circumstances.Or aibu?