The tree in question was a beatuiful silver birch, not sure how high it was but probably twice as high as a 2 storey house. It was right at the bottom of the garden and looked beautiful IMO. It has been clumsily lopped, again just imho, I am no tree surgeon, but I think it is now really ugly, all stumpy with bits they couldn't reach still poking out at the sides. She is always moaning about money being tight so I think this was an expense too far....??
I am not aware there were any problems with the tree apart from she just thought it was too tall?!!