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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have to cancel a credit card, which I didn't apply for in the first place

2 replies

nannynick · 29/09/2008 12:33

Am I being reasonable?

Barclaycard took over from Morgan Stanley, the later of whom I had a ZERO balance with on an quite old nearly expired Mastercard.

Barclaycard have sent me a Card, Pin Number, and now a statement (with me owing them 0.01 - the 0.01 is a result of payment protection, on a zero balance - yeah, work that one out).

I've signed no credit agreement with Barclaycard. I don't want their card. I didn't apply for their card.

If a card issuer (Morgan Stanley in this case) decides to transfer customers to another card issuer - then surely as the card holder, I don't have to accept that, especially as the account with Morgan Stanley was at Zero balance - it was in effect a dormant account.

Am I being unreasonable in refusing the Barclaycard? Should I have had to call them to cancel the card, when I hadn't asked for it in the first place?

OP posts:
WideWebWitch · 29/09/2008 12:35

You are not being unreasonable. They're hoping you'll take it, use it, owe money on it, pay interest, make them profit.

Call them and say you need to cancel it. They should do it without any hassle. Make sure you tell them to get rid of the 0.01p

nannynick · 29/09/2008 12:46

Good to know someone agrees with me.
They have clearly gone through the dormant accounts list, and issued cards on a whim. Seems rather unreasonable - I would have expected the Consumer Credit Act not to permit such action. Will have to see what happens - wonder if they will actually send a letter to confirm account closure, or just issue another bill next month!

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