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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would it be unreasonable to offer to pay my cleaner less?

164 replies

kissthefish · 24/10/2026 23:10

I have a new cleaner. He started with me a couple of weeks ago. So far, so good. I have paid him so far by bank transfer on the day. However he has asked if I can pay him in future in cash.
Thing is, it’s an awkward amount. £54. I have no issue doing this when I’m at work, as my workplace is very close to a bank. However on school holidays (I’m a teacher) it’s going to be an inconvenient pain in the ass, as I don’t live near a bank. I tend not to have cash floating around, as I pay for everything by card.
Would I be unreasonable to offer to pay him £50 cash during the holidays?
Also, is it the norm for cleaners not to make the bed? He leaves them as they are (roughly made, as the mornings are a rush) but doesn’t straighten them out, which looks odd in a clean bedroom.
Thanks.

OP posts:
Mirrorxxx · 25/10/2026 15:09

I’m always shocked to read comments saying someone avoiding paying tax is not their business. That can only be the class of you do not care about public services at all

Jimmyjumpy · 25/10/2026 15:28

Paying cash is dodgy and probably tax avoidance. Did you check his paperwork?

nomas · 25/10/2026 15:35

Why does he want to be paid in cash?

Tell him it’s not convenient.

Alternatively, you can get a bag of one hundred pound coins from the bank and keep that for paying him.

Timeforachange26 · 25/10/2026 15:37

SapphireSteel28 · 25/10/2026 14:03

I’d assume wanting cash was for a nefarious reason. Why else?

Bank account in overdraft and they would swallow up the money immediately leaving them with money for food or transport perhaps

onmylastnerveseriously · 25/10/2026 16:10

just pay 60 one week and 50 the next..

Sometimessmiling · 25/10/2026 17:49

kissthefish · 24/10/2026 23:17

He is an excellent, basic cleaner. He just doesn’t do the nice finishing touches that my old cleaner did.
And good cleaners are hard to come by where I live.

Edited

Shouldn't be encouraging tax avoidance

Owl55 · 25/10/2026 17:59

Maybe if it’s ok for your headteacher to pay less than the going rate for you??

Edamcheese · 25/10/2026 18:10

kissthefish · 24/10/2026 23:17

He is an excellent, basic cleaner. He just doesn’t do the nice finishing touches that my old cleaner did.
And good cleaners are hard to come by where I live.

Edited

He’s a bloke regarding the finishing touches. Just be glad that he does the basics really good. Yes could be a ploy to avoid tax but don’t hold that against him. You can’t really drop his money so either pay him £55 or just refuse to pay by cash as it’s a ball ache to go to the bank. and pay him by bank transfer.

StormGazing · 25/10/2026 18:23

It depends how big your house is. My cleaner does 3 hours and she does our open plan kitchen / lounge / diner, the hallway (which is large … about 14 metresx 3.5m), stairs, snug and main bathroom - I sometimes get her to do our bedroom but it never includes the bed as it’s a bit personal
in my opinion. My brothers cleaner, he lives alone, she literally goes in and does what she thinks he needs doing and charges his however long it took her, and she changes sheets and everything .. but that suits him as he works long hours as a consultant medic. … long way around if you want him to do more then ask him but it may take more time

FalseSpring · 25/10/2026 18:39

I don't pay anyone in cash any more, it is just too difficult to organise on a regular basis as I WFH so never go near a cash point.

I also think there are too many self-employed people dodging taxes and committing benefit fraud. Whilst I accept that there may be other reasons for wanting cash, I don't think they should insist on it.

LadyJos · 25/10/2026 18:52

Just say you’ll pay £60 and need £6 change

GabriellaFaith · 25/10/2026 19:18

He would only want cash if he's not declaring it. Did you properly vet him? Is he insured?

You said he was a cleaner, not a housekeeper, so yes normal to leave the bed unmade.

I'm sure if he had excess time he would make it, but it's not his job.

Laura95167 · 25/10/2026 19:27

Id probably just say no to the cash tbh. A payment is payment and £54 is an odd amount for cash. I wouldnt be paying him £60 and it would be unreasonable to offer £50

Laura95167 · 25/10/2026 19:29

kissthefish · 24/10/2026 23:15

I know that on paper it definitely does sound daft! But there’s no escaping the fact that’s it’s going to be annoying in the holidays.

If its annoying why don't you just say that. And continue with bank transfer

Constantrunner · 25/10/2026 19:30

@GabriellaFaith not true. When I cleaned it took bank transfers and then switched to cash because so many people delayed payment by bank transfer for a few days. I needed the money on the day. And asking for cash was the only way to make sure this happened

Hocuspocus99 · 25/10/2026 20:15

Reading some of these comments is shocking. I have a mixture of the way people pay. And I do pay tax and national insurance. I let them decide and
it’s not an issue. Frankly the fact you are a teacher and are stating you want to knock the amount down is absolutely awful.
it screams well you are just a cleaner and you don’t deserve anymore.
Also people are saying it’s an odd amount . Well it’s £18 an hour at 3 hours.
What is odd about it ? I realise you have to look around for the change, but if you valued your cleaner it would not be a problem.
The amount of threads on mumsnet saying I cant get a cleaner and finding a good one is hard to find. It’s hardly surprising if this is how you treat them.
To be honest, you know instantly if the client is a good fit for you and vice a versa.
Please remember the best way to find a good cleaner is by personnel recommendation.

LowlandLucky · 25/10/2026 20:38

You have a cleaner not a housekeeper so i wouldn;t expect the bed to be made.

2Jays · 25/10/2026 20:59

Crispsandcola · 25/10/2026 00:21

I was a professional cleaner for years - your audacity and utter cheek have stunned me. Would you be happy to accept less for your job because the school decided that paying you for your work was 'a pain in the ass'? Sack him if you're so concerned about saving yourself £4! Maybe you would like to report him to HMRC for tax evasion and not speaking enough English while you're at it? Good luck finding another cleaner for £18 an hour though. 😏

Thank God someone finally said it. Absolute bloody cheek.

GabriellaFaith · 25/10/2026 21:00

Constantrunner · 25/10/2026 19:30

@GabriellaFaith not true. When I cleaned it took bank transfers and then switched to cash because so many people delayed payment by bank transfer for a few days. I needed the money on the day. And asking for cash was the only way to make sure this happened

That's a completly seperate issue, and the poster opening sentence reads that she has paid him by bank transfer on the day, so isn't the reason this person is asking for cash. If delayed payment was an issue, they would ask to have a direct debit set up or ask to be paid in the morning or something.

Lelophants · 25/10/2026 21:37

kissthefish · 24/10/2026 23:14

Thanks. Oh, and obviously I did ask him to make the bed, but there have been a couple of slight miscommunications due to the language barrier.

Hmm good cleaners do it without being asked

Retiredfromearlyyears · 25/10/2026 22:02

tastal · 24/10/2026 23:13

tell him the £4 makes it awkward and see if he offers the lower price

Ooooft! I wouldn't lower my price. I think that's a wee tad ccheeky.If £54 is what was agreed on then a deals a deal!

SemiRetiredLoveGoddeess · 25/10/2026 23:31

Never heard of cleaners making the bed. Thought this was only done by Hotel Housekeeping Staff.

And long gone servants in places like Downton.

GrantMyWishes · 25/10/2026 23:40

Why do people always jump to the conclusion that requesting payment in cash is about avoiding paying tax? I know that for many that it may be the case, but on the other hand, it may simply be that like the OP, he finds it difficult to get to the bank, and needs cash to pay for other things.

I think you should just tell him that paying cash makes it difficult for you OP, and tell him that you'd prefer to continue paying by bank transfer.

Iocanepowder · 26/10/2026 04:16

GrantMyWishes · 25/10/2026 23:40

Why do people always jump to the conclusion that requesting payment in cash is about avoiding paying tax? I know that for many that it may be the case, but on the other hand, it may simply be that like the OP, he finds it difficult to get to the bank, and needs cash to pay for other things.

I think you should just tell him that paying cash makes it difficult for you OP, and tell him that you'd prefer to continue paying by bank transfer.

Probably because many of us have previously known cleaners who do just that.

But also people may be suspicious because it’s increasingly common to not use cash at all.

I’ve only needed to use cash once this year so far, which was for the school fair.

I pay my own cleaner by bank transfer.

GreenHuia · 26/10/2026 05:30

Iocanepowder · 26/10/2026 04:16

Probably because many of us have previously known cleaners who do just that.

But also people may be suspicious because it’s increasingly common to not use cash at all.

I’ve only needed to use cash once this year so far, which was for the school fair.

I pay my own cleaner by bank transfer.

I'm amazed any of you still employ cleaners. You seem to think they're all dishonest yet you're willing to let them into your homes. Do you lock all of your valuables away before they arrive? Do you have cameras in each room to monitor their every move?