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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to suggest my child quits a zero-hours fast food job?

133 replies

ShouldHeQuit · 16/07/2026 13:44

My young adult child has worked a job with a well known fast food chain for a year.
its a zero hours contract and despite requesting full time hours they have never been given more than 12 hours in a week.
Most weeks it’s between 2 and 6 hours, frequently no shifts at all in a week!
The majority of the shifts are 2 or 3 hours long. We live 10 miles from the workplace and due to public transport finishing early (rural location)it means me having to drive them there then collect later so driving 40 miles for 2 hours minimum wage.
The job satisfaction is shit as well, the people they work with are a not very nice bunch and are drinking pals so look after each other. My child’s mental health is quite bad partly due to this.
They are applying for numerous other jobs but with no joy, don’t even get a rejection just ghosted which seems to be the norm nowadays
Would they be unreasonable to quit the job and claim JSA? Can you even claim JSA if you quit?
YABU don’t quit
YANBU quit

OP posts:
HermioneWeasley · 16/07/2026 15:53

Suicidal thoughts as a result of a horrible 2 hour shift every week is clearly ridiculous- if she is genuinely feeling that way then there must be something more to it.

i’d stop challenging the manager for starters - she might be correct but it’s clearly not going to go down well and is just making her life harder.

the alternative if she finds a job in a nearby town or city that gives her enough hours that she can afford to move out if there’s few prospects locally

EarthlyNightshade · 16/07/2026 15:58

LadyGemBelleoftheBall · 16/07/2026 15:27

It's a no-brainer. Job affecting mental health negatively - quit. End of. This person is young.

And claim JSA?

DeskGnome · 16/07/2026 16:00

Why are so many people saying 'she' when the OP has done the 'they' 'them' Olympics all the way through??

Either way OP, your DC is an adult according to you and can quit if they want to without your say so.

I wouldn't encourage them to quit and go on the dole though.

I can't see how that would help their mental health?

BurntBroccoli · 16/07/2026 16:02

DeskGnome · 16/07/2026 16:00

Why are so many people saying 'she' when the OP has done the 'they' 'them' Olympics all the way through??

Either way OP, your DC is an adult according to you and can quit if they want to without your say so.

I wouldn't encourage them to quit and go on the dole though.

I can't see how that would help their mental health?

A 2 hour job a week isn’t a job though. They’d be better off volunteering and getting some experience while still looking for better opportunities.

Thechaseison71 · 16/07/2026 16:05

Weird My DS took a zero hours job at McDonald's and was getting at least 5 shifts a week within a fortnight

Thechaseison71 · 16/07/2026 16:08

EarthlyNightshade · 16/07/2026 15:15

It's really not that easy and depends where you are. Most summer vacancies will already be filled.

I wouldn't quit physically but I would check out of it mentally. Do a minimum number of shifts and try everything to find another job.
Saying that she is available after the summer holidays is a good selling point and currently being in a job and having a reference is better than not.

But if the job is very poor for mental health, then quit.

She's only going 2 bloody hours. Can't get much more minimum than that

Thechaseison71 · 16/07/2026 16:09

ShouldHeQuit · 16/07/2026 15:25

I’d also like to point out some instances of my child’s work ethic - telling the manager it’s not good practice to smoke a cigarette outside the shop in his work uniform then come back in and handle food without washing his hands😱
and not agreeing with the manager when he wants to close up without doing the kitchen clear down and clean so he can go drinking and means the morning staff kick off as they have to sort his shit out before they start work!
and I know they are not making this up to make themself look good - I’ve seen the staff group chat and know its true

And you wonder why she's not getting hours?

socks1107 · 16/07/2026 16:10

I would encourage them to keep the job but be looking for others.

XelaM · 16/07/2026 16:17

ShouldHeQuit · 16/07/2026 15:30

Thank you for your kind words @RuinartRuination
Maybe I should’ve agreed with my child when they worked out how much discount I would get on my council tax if they weren’t here and agreed that yes I wouldn’t have the expense of a funeral if they sorted themself in such a way that there was no body to bury…

Omg no job is worth feeling like this!

Just tell her to quit! I've quit jobs I hated and got new ones. It's not the end of the world. She will be entitled to universal credit in any event until she finds something new

XelaM · 16/07/2026 16:19

But I do agree with the others - don't question the manager even if she thinks she's wrong.

OldScribbler · 16/07/2026 16:28

Curiously enough partners and I started a business quite a few years ago, in Carnaby Street of all places, with the rather loopy idea that it should be fun to work with us, I;sold it 8 years later for a lot of money. Fun wasn't the only reason but it was very very important, "Happy hens lay more eggs.".

Monty36 · 16/07/2026 16:28

If you quit your job without good reason then you can claim JSA, but you will have reduced benefits payments as they will sanction you for doing so.
They will look at the circumstances around the reason why a person leaves, the employer gets their say and they come to a decision.

Always better, if possible to get another job before jacking in the old.
The journey is 20 miles rather than 40 ? Ten miles there and back. So a nuisance yes, but given they don’t do many hours not a daily one. And if you live rurally this sort of thing will be common. Any jobs very locally at all ?

I would suggest they get registered on recruitment agencies if they are not already. The likes of Indeed etc.

Darragon · 16/07/2026 16:38

OP I just wanted to let you know I was stuck in a similar situation working very few hours for a fast food chain when I was 22-24. I graduated in the recession and there were no other jobs available where I was. It was soul destroying and I hated it. But things eventually got better and now I have a decent career. I think being on JSA would be more soul destroying than staying employed tbh. The low hours was because of nothing I’d done, btw, the store just didn’t have enough hours for everyone who wanted them.

Clarabell77 · 16/07/2026 16:46

ShouldHeQuit · 16/07/2026 14:51

The manager and deputy manager are part of the ‘drinking pals’ gang!
The manager is the only full time contracted person, the store employs multiple staff on very little hours…
The manager has been reported on more than one occasion for bad behaviour, store health & safety etc but those higher up couldn’t give damn as long as the place makes a profit and the reporter gets hounded out of the job.
I have so far encouraged them to stay, it looks better when applying for jobs if you’re already in employment.
However when you pick up your child from yet another demoralising 2 hour shift and they talk about how the world would be a better place if they were not in it then it’s bloody heartbreaking

Tell them to quit, 100%. This is all nonsense about references and work ethic, they are taking the piss and treating her like crap.

PartoftheBand · 16/07/2026 17:04

If your DC is genuinely feeling suicidal as a result of this job then yes, of course they should quit if they/ you can afford it. If it's a struggle to get another job could they maybe try volunteering?

LifeBeginsToday · 16/07/2026 17:19

Can you use it as an opportunity to encourage her to better herself? "Aren't these jobs awful. How about you go to college / uni and train for better then this isn't your forever".

Morepositivemum · 16/07/2026 17:22

SassyLemonFish
If she’s not getting shifts, it’s likely that management have a reason for this. Perhaps it is to do with her work ethic, general personality, attitude etc.

I doubt that, some people are just friendly with management and when skeleton staff are put on they’re prioritised!!

Monty36 · 16/07/2026 17:24

If your child is suicidal then they need help quickly.
It is not a phrase to be used lightly.

Lights33 · 16/07/2026 17:36

ShouldHeQuit · 16/07/2026 14:51

The manager and deputy manager are part of the ‘drinking pals’ gang!
The manager is the only full time contracted person, the store employs multiple staff on very little hours…
The manager has been reported on more than one occasion for bad behaviour, store health & safety etc but those higher up couldn’t give damn as long as the place makes a profit and the reporter gets hounded out of the job.
I have so far encouraged them to stay, it looks better when applying for jobs if you’re already in employment.
However when you pick up your child from yet another demoralising 2 hour shift and they talk about how the world would be a better place if they were not in it then it’s bloody heartbreaking

There is no way on earth I’d encourage my child to put up with a shit-show like this. A large number of MNers seem to think exploitative working practices are just fine and that we should all be grateful for the scraps thrown to us by greedy corporate bosses - ignore those silly buggers and support your child to find something better ASAP.

BurntBroccoli · 16/07/2026 17:44

Lights33 · 16/07/2026 17:36

There is no way on earth I’d encourage my child to put up with a shit-show like this. A large number of MNers seem to think exploitative working practices are just fine and that we should all be grateful for the scraps thrown to us by greedy corporate bosses - ignore those silly buggers and support your child to find something better ASAP.

Exactly what I think too. The sooner these exploitative contracts are made illegal, the better.

andthat · 16/07/2026 17:48

Are you for real?

You are asking if your daughter should claim JSA because she doesn’t like who she works with?!

JFC. No wonder this countries welfare budget is off the charts.

Yes, you are being unreasonable.

and edited to say… that shouldn’t stop her from quitting if things are so bad that she’s questioning her existence of course. But seriously, claiming JSA when she has a job but just doesn’t like it doesn’t seem right.

jessycake · 16/07/2026 17:51

I bet it’s KFC

incognito1991 · 16/07/2026 17:53

Personally I would use it as a lesson that I wish I was taught. Not to give up, look for another job whilst maintaining your current one. If they want more hours get her to speak to management about what she can do to gain more but do t just quit because you’re not happy. People in life are in jobs they hate because there’s no other option, quitting and claiming universal credit shouldn’t even be an option and wouldn’t as they quit. They could apply for universal credit whilst they work, they would likely even support with finding another job as they want everyone to be working. Don’t teach them it’s ok to quit and claim benefits as that won’t see them through life

AutumnHazel · 16/07/2026 17:54

Monty36 · 16/07/2026 16:28

If you quit your job without good reason then you can claim JSA, but you will have reduced benefits payments as they will sanction you for doing so.
They will look at the circumstances around the reason why a person leaves, the employer gets their say and they come to a decision.

Always better, if possible to get another job before jacking in the old.
The journey is 20 miles rather than 40 ? Ten miles there and back. So a nuisance yes, but given they don’t do many hours not a daily one. And if you live rurally this sort of thing will be common. Any jobs very locally at all ?

I would suggest they get registered on recruitment agencies if they are not already. The likes of Indeed etc.

It’s 40 miles for the OP, as she has to go there as back when she drops her off, and there and back when she collects her.

Lovingbooks · 16/07/2026 17:56

ShouldHeQuit · 16/07/2026 13:44

My young adult child has worked a job with a well known fast food chain for a year.
its a zero hours contract and despite requesting full time hours they have never been given more than 12 hours in a week.
Most weeks it’s between 2 and 6 hours, frequently no shifts at all in a week!
The majority of the shifts are 2 or 3 hours long. We live 10 miles from the workplace and due to public transport finishing early (rural location)it means me having to drive them there then collect later so driving 40 miles for 2 hours minimum wage.
The job satisfaction is shit as well, the people they work with are a not very nice bunch and are drinking pals so look after each other. My child’s mental health is quite bad partly due to this.
They are applying for numerous other jobs but with no joy, don’t even get a rejection just ghosted which seems to be the norm nowadays
Would they be unreasonable to quit the job and claim JSA? Can you even claim JSA if you quit?
YABU don’t quit
YANBU quit

You can claim JSA if you work less than 16 hours and show you are actively applying for full time work.