Birkenstocks starting to come apart after less than two weeks

[heydorotheayoullgo]

I bought a pair of Birkenstocks less than two weeks ago. I have looked today and there are two patches on each shoe where the straps are starting to come away from the footbed on each shoe. It’s not insignificant wear.

AIBU to contact their customer service and ask for a replacement pair?

No they’re not. The buckles are absolutely fine. I bought them direct from Birkenstock and have provided the evidence of that.

I had been for a little while but stopped, but I do think that might’ve contributed to it!

I’m glad some people still have the ability to use their eyes! Birkenstock have also (FINALLY) agreed it’s a fault and “passed it to their quality control team”

That’s weird. I’ve had multiple pairs over the last 20 years and they have all lasted years. I’d take them back to the shop

Also for everyone saying I’m lying - the shoe on the left is the brand new out of the box Birkenstock, the one on the right is the one I’ve worn for ten days. Aside from the slight wear on the soles (to be expected from wearing them outdoors) and the insoles, they’re identical.

Ok

The quality isn't anywhere near what it used to be,they used to last years and now I'll be lucky to get a third year out of a pair.

Did you get an answer from them?

There different sizes, so you’re saying the one on the right is the one for 10 days and is faulty which is a 42, yet the pics are of the one on the left the 42. The ones on the right look new in comparison to the left.

No, I’m not. Sorry you can’t understand

It’s still with their “specialist team”

Sorry I meant 41 and one’s a 42

Yes she is correct, the one on the right is brand new (and a different size).

I’ve noticed the quality isn’t as good as it used to be, had heels wear through in 2 years. Lasted way longer before.

Agreed just commented exactly the same.