So..we booked an AirBnB near Nimes. Our wonderful Ryanair flight was delayed 2 hours, which was then a domino effect to getting out of the airport to where we were collecting our car. The hire place closed 5 minutes before we got there, despite me pleading with them and updating them all the time.
i had been in contact with the AirBnB owner since before the holiday and he had asked me to keep him updates to our arrival time. When I had updated him with our situation he immediately offered to collect us from the railway station, and offered us dinner. An absolute gem, we are so grateful. We sorted our car out the next day, so all good there.
The problem is the AirBnB itself - it’s a small gite attached to the owner’s house. The grounds are very neglected with stuff everywhere. The advertised aircon is actually one portable air conditioner with a pipe taped to the door to vent. The owner has given us a couple of fans which make it possible to sleep Everything is very tired r unfinished or needs repairing. Bedside tables are plastic chairs.
Theres a pool which is very cloudy, and again everything around it is unkempt. The cherries on the cake are their 2 labradors which they mostly keep control of, but they take into the pool twice a day.
We are really torn - owners are so welcoming and nice (a bit too chatty sometimes) but we’ve never stayed in an Airbnb like this before and as much as I like dogs, I’m not overly keen on swimming in water that two huge labs go in.
What to do - if the hosts were any different we would immediately speak to them and Airbnb and hopefully get moved to something better, but (I know, grow a pair) I’m really feeling bad and ungrateful over speaking to them. DH is fully for raising our issues, it’s me feeling awful.
what to do, dear MN, and if we were to raise it, how….