To hate vinted after only 3 months of using it.

[Cel119]

I started using vinted at the end of February to buy clothes for my baby who is due in july. I have recieved multiple bargains and items that are in excellent condition for a fraction of the price had i purchased them new. I recently started buying bits for myself such as breast feeding bras, maternity trousers and pyjamas (seraphine) and its been a bit hit and miss. I am well aware that the items arent new and I shouldn't expect brand new unless it states new with tags. I usually look at items in very good condition. However, recently, I have had 2 items which are of very poor condition which were listed as very good. Both times I opened a case and both times they want me to return for a refund. If from the get go the person has taken pictures to hide imperfections, I am dubious as to whether they will lie upon me returning the items. One of the people actually went on to admit her plan by saying she believed I was showing an item I already had and was worn out. I then was very worried about returning the item for her to claim this and then lose further money on postage as well as her then upload the item and con some other unsuspecting buyer. The item had already cost me £15. I decided to opt for losing the £15, retained my right to leave feedback warning other buyers and prevent anyone else being conned. I showed the conversation to vinted and they refunded me immediately. Other items are not worth returning as they are so low price, but the price is invariably pushed up by buyers fees and postage. However, if this is how the platform operates then I am very worried about using it anymore. I never buy anything above £15, but on the occasions I have (apart from recently) I have been ok. Those who use it, have you ever experienced this situation e.g. someone reporting an issue upon you returning the item and then keeping your money, the item and later re uploading it? What is your experience of returning items? Do vinted fall in the buyers favour? I have now stopped using it as certain people on there use it to get rid of things dump worthy for a few extra quid, then are tight when you report an issue.

Generally most people are honest. I brought an Osprey baby carrier and was sent false nails. I showed Vinted and got my money straight back. Gave the false nails away on Facebook to someone who was really grateful. Other stuff I've been disappointed in the condition but it's been really cheap anyway and there has been no attempt to hide said condition.

I've made a crazy profit on somethings I've brought secondhand and sold on.

what's annoying me at the moment is people sending offers then not actually buying stuff.

I have got a lot of really good deals so maybe my recent experiences are overly marring my view of vinted.
You have reminded me of an incident that happened to me. I ordered baby leggings and recieved a silver under armour top. I reported it and she said her parcel had obviously been mixed up at the locker and she didnt use pink packaging. I then read her reviews and she had done it before so I confronted her again and she just refunded me. I was annoyed because I then had to search for baby leggings again. Another time I ordered a massive bundle of clothes and the parcel was torn. I only recieved 1 of the 3 bundles. The person refunded me immediately and I still had 1 bundle of dresses.

I did get the wrong parcel once. I sent it back. The other person sent mine on to me directly.

Problem is that she was saying she didnt send it, so if I had returned it she would have said it wasnt the item she sent. I had no other address but her return address. I read on her reviews that she sent completely random items in place of what she was selling multiple times, so I had a feeling she just did that again to me. Nowhavean under armour top that is an awful colour and no use. Weird thing is that the top is probably worth more than the leggings. So weird.

As a seller it annoys me when people receive an item, especially for a very low cost price, and then say it doesn’t fit and ask for a refund. Buying at such a low price you must surely allow that the occasional item will not fit you. Personally if I buy and it doesn’t fit I’d just resell and not bother the buyer.

Try selling it exercise gear sells surprising well.

I've not ordered many items from Vinted but around a third were never sent by the seller. Sellers don't seem to send items very quickly. A recent one took 6 days to post the item. I prefer Ebay.

It sounds more arsey than intended but it isn’t a shop, though. People send things when they can.

There is a Facebook group about Vinted scams and there seems to be a lot of drama. I wouldn’t buy or sell anything worth much but for selling on children’s clothes and the like it is great.

I sold an otherwise nice dress for £2 on Vinted. It had a (heel) hole near the bottom. I stated this in the description AND put a photograph on.

The buyer complained saying they thought the hole was IN the hem. 🙄

It was £2. It was perfectly wearable. She hadn't read the description properly. Urgh.

I've only ever bought one thing but I do sell and I've never had a problem

It's basically an online jumble sale. Yes you will get some issues, but the majority of the time its great for picking up cheap bits and pieces. You have to accept that you will get some problems but you can often pick up great bargains.

I've sold about £200+ worth of stuff in the past couple months and not had any issues with buyers at all. However I only ever list stuff in good condition (genuinely good condition!), price it to sell, accept reasonable offers and post very quickly. My reviews reflect this. I'm not trying to make money from it, I just like being able to move on stuff that's no longer being used by us but is in perfectly good condition, and making a few quid in the process.

I've had a couple of issues with buying stuff where i haven't been happy with the conditon but accept this is part and parcel of buying stuff for very cheap prices online.

I’ve had a few suboptimal experiences but the good stuff outweighs the bad.

A few things just not being posted at all, something arriving with a stain despite being described as perfect (which she did agree to partially refund) and something that was fake designer but I didn’t really care in the end because I liked it.

I am sometimes shocked at what people are happy to sell on. Some of the stained and worn stuff I wouldn’t even give away.