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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that this is inadequate from cleaner I'm paying £8 an hour for?

32 replies

eekamoose · 23/06/2008 19:41

Chatting to cleaner, pottering around tidying up and moving things out of the way to make her job easier etc, she gets hold of floor mop, wets the head of it under kitchen tap (ie. in just cleaned kitchen sink) sprays spongey part with multi surface cleaner and uses that to swish over kitchen floor in about 2 mins.

To me cleaning kitchen floor is moving everything off it, sweeping then picking up with dustpan and brush, then mopping with very hot water and flash. Takes me 15 - 20 mins.

Was so gobsmacked, lost my voice there for a minute.

I know, I know, I'll be told I should have been specific about the way I want things done from the start but WTF?

OP posts:
chipkid · 23/06/2008 19:47

I don't even let the cleaner clean my kitchen floor because she doesn't hoover it properly first and then just washes the filth into the grout!

cmotdibbler · 23/06/2008 19:47

YANBU - mine favours Daz and bleach rather than flash (gets the grease up better she says), but would never dream of doing the floor like that.

JaneHH · 23/06/2008 19:51

Think you need to be very clear about this to her or it will DO YOUR HEAD IN!! When's she next coming?

Kimi · 23/06/2008 19:57

If you're local to me I will do it for £7.50 and do it right

eekamoose · 23/06/2008 20:05

I do honestly know that when you have a cleaner some things don't get done the way you'd do them yourself. Am a perfectionist with time restraints and a very untidy house (= if you can't do it properly, don't do it at all).

But I have to draw the line somewhere. So need to speak to her about kitchen floor (something I am quite fussy about, once a week). How to broach the subject?

OP posts:
unfitmother · 23/06/2008 20:09

Directly - tell her what you want.

Can't believe she did that, in front of you!

brucelovesfrumpygrumpy · 23/06/2008 20:11

I once paid £12ph for a cleaner to slather bleach on my floor....... I do my own now, can't abide lazy cleaning and/or stupid accidents.

theyoungvisiter · 23/06/2008 20:15

How long do you have her for?

The reason I ask; are you giving her enough time to do the house properly? If she only feels she has enough time to do the kitchen floor for 2 minutes maybe she's trying to cram too much into her time with you.

If she seems to be cutting a lot of corners then maybe you just need to say to her, "Can you spend a bit more time on the kitchen floor, and if that means not doing the [beds, hoovering, dusting, ironing - whatever - delete as appropriate] then that's fine."

I gave my cleaner a list of tasks in order of importance and she only get to the bottom of the list once or twice a month if that - but the top tasks are always done immaculately. I want the kitchen to be clean so that's top, but I really don't care if she doesn't make the beds so that's bottom.

Tess321 · 23/06/2008 20:20

Argh! This would drive me mad! My floor routine is brush floor with indoor brush. Run Dyson Animal over floor to pick up missed dog hair (LOVE my Dyson). Then fill mop bucket with HOT water and anti-bac floor cleaner. Then mop with a proper mop ie not one of those squidgy head things. I also get annoyed by people who don't rise and squeeze their mops enough FFS!

I'm getting angry now!

eekamoose · 23/06/2008 20:32

She has 3 hours and I do not expect a lot. 3 bedroom 1 bathroom house. I always clean the toilet, wouldn't ask anyone else to do that for me. No ironing.

In 3 hours I'd hope she can:

Clean cooker hob, sink and draining board, kitchen floor, hoover and dust two downstairs rooms, and clean bath and sink in bathroom. Fortnightly hoover either the stairs (3 short flights) or 3 bedrooms.

Too much in 3 hours?

OP posts:
Hecate · 23/06/2008 20:36

How long have you had her?
How long has she been cleaning the floor?

If you've only just realised based on watching her - it must look clean enough!

micci25 · 23/06/2008 21:07

in 3 hours id be able to clean your floor properly (the way i was taught by mum was to sweep it then get down on your hands and knees and scrub as mops dont get the dirt off, i wouldnt do this in my house id use a mop but if i was cleaning for money id 'do it right') do everything on your list and hoover the stairs and bedrooms! and put in a load of washing too!

either your cleaner is really slow or she drinks far too much coffee! my mistake in my house but id never do it on anyone elses money!!

eekamoose · 23/06/2008 21:13

Not been with us long, hecate.

AIBU? about the jobs I'd think someone should be able to do in a dedicated 3 hours? All our rooms are fairly large but this is still only a 3 bed terraced house we are talking about.

Have never asked a cleaner to iron or change bedding or clean the lav.

OP posts:
Hecate · 23/06/2008 21:19

I hope you're not asking ME!! hahahaha! I wouldn't get round to that in a week. I'm a slut.

eekamoose · 23/06/2008 21:23

Am slut too which is why I outsource .

But even sluts have standards .

OP posts:
Hecate · 23/06/2008 21:25

Ah well, you're clearly a better class of sut!

Hecate · 23/06/2008 21:25

sut?

SLUT!!!

onepieceoflollipop · 23/06/2008 21:28

This is why I don't have a cleaner as I worry about shortcuts like this. Also there was a thread a while back about how the cleaner had cleaned the loo, bathroom and kitchen (in that order) with the same cloth.

Eeek

eekamoose · 23/06/2008 21:40

Oh dear, onepiece, you are reminding me of some weird fly on wall documentary I once watched re. chambermaids where cups and saucers for "complimentary tea and coffee making facilities" where swished under cold taps in hotel bathroom and quickly wiped with dirty bathroom towels and put back on the tray. And there was I thinking they were taken away every morning and lovingly put through hotel dishwasher. What a loon!

Still can't use that in-room hotel crockery to this day.

OP posts:
ProfessorGrammaticus · 23/06/2008 21:43

It's not too much in 3 hours, no. Mine does that in 2!

PippiCalzelunghe · 23/06/2008 21:48

yuk!!! that makes me vomit. will never look at these cups the same way again!
and mop under the sink is crazy too.

to go back to cleaner ishooo.
mine stays 4 hours and does kitchen spotless, swip and mop all floors - wood everywhere, 2 bathrooms, changes beds plus cleans windows at times. 4 beds, three floor terraced.

you are nor asking a lot imo.

onepieceoflollipop · 23/06/2008 21:53

Lol when I put eeek at the end of the post I hadn't noticed your name Eekamoose!

I have vague worries about the crockery in self catering accommodation, but always push the thought to the back of my mind. (but do pre wash stuff that I will be using for the dds)

BalloonSlayer · 24/06/2008 08:19

God almighty!

You lot !!

Anna8888 · 24/06/2008 08:26

Yes, you have to be very specific on how you want your kitchen floor cleaned.

I want mine vacuumed with my Dyson and then washed with an e-cloth rinsed out in liquid Ajax and hot water. This involves getting down on hands and knees - my floor tiles are white and this is the only way to get them clean and shiny.

HaventSleptForAYear · 24/06/2008 08:34

eekamouse my cleaner does the opposite to yours - takes AGES cleaning and mopping all our floors.

But then in 3 hours she gets the upstairs floors done (2 bedrooms), stairs, living room, hall, dining room, kitchen, study, and bathroom floors.

Then she cleans the kitchen (well the sink is done really well, and the hob but not much else) and the bathroom (incl. toilet!)

No ironing, no emptying bins, changing sheets, dusting, cleaning windows.

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