To find people who refuse to embrace technology irritating?

[Sophiehoney]

I don't mean people who genuinely struggle

I am irritated with people who absolutely refuse to even try.
I am sure a lot of the time they do it on purpose. They use the whole "I don't do technology" thing as a personality trait, to be quirky and "not like all you young people" when simply being a bit older is not a reason in itself, as Mumsnet proves!!

People at my work are moaning like hell because the system of filling in patients notes at the end of the shift in a book with a pen has been replaced by handheld devices (basically phones) that are more secure and can be completed on the go. They are so simple but some people are refusing to learn so others are filling their notes in for them.

A lady at the doctor's today point blank refused to even try to sign herself in on the machine. It was literally just a case of pressing a button and then filling in a form with her name and DOB using a keyboard. She declared proudly "I'm not doing this, I don't do technology, I don't even have a mobile phone!" And made he poor stressed receptionist with a line of people waiting come out and do it for her.

My mum will pop round a million times a week with "something she needs me to on her iPad" and it's usually just something trivial like reading an email and sending a one line reply that I know she is capable of. I've stated getting my 13 year old to do and she pays him £1 every time so every cloud 🤷

But these people do irritate me when they expect others to pick up their slack by refusing to try.

AIBU?

I have Just Park RingGo and NCP on my phone.

At the moment a lot of the apps charge an extra fee. Which makes it even more infuriating when they are the only option!

But no, I wouldn't pay extra to pay by card. There's an argument for charging slightly more for cash because someone has to go and empty the machine.

I use self-serve tills whenever I can anyway as I don't generally have to queue to use them.

Just coming back to this thread because my laptop is playing up at the moment.

I lose my internet connection icon and have to go looking for it, and I often can't put my password in because the cursor disappears. Do people really expect non tech savvy people to deal with all this?

It used to be because AVG wanted to do a virus update. Why they couldn't just have a pop up saying "do an update" I don't know. But I don't use AVG anymore so I don't know what the issue is.

My mum uses the NHS app to order her prescriptions. But they insist on sending an OTP every so often even though she uses the same device, and for whatever reason she just can't deal with that, so has to wait for me to visit to sort it out for her.

But the key thing is that if they want people to use tech, they need to make it easy to use. (Some) apps are dreadful for logging you out all the time as well.