AIBU - Meat labelling

[sundaydayisnotmyfundayday]

I made an order with an online butcher. When the order arrived today around half of the meat packs were out of date. Some dated early May.

No telephone number or way of messaging the company so I sent an email.
The response I got mentioned a power cut yesterday and that the label printer had printed the wrong dates.

I said that while I understand that things happen, I didnt feel confident feeding labelled as out of date meat to children.

He was very dismissive and asked if I really thought they would jeopardise their business by causing harm.
I said no, but I would have expected them to email customers or put up a post on social media pre-emptively so that people didnt panic!?

AIBU here? What would you do?

I would be asking for my money back OP on the items labelled out of date.

I would be suspicious because he only gave you an explanation after you'd asked and if this was a genuine reason you should have been advised prior to or at point of delivery.

Surely supplying items with incorrect labelling in this way must contravene trading laws

Thank you! I was honestly second guessing myself there. Its a big ask i think to ignore the labelling like that

Absolutely no way would I eat these products. As well as that, I’d be contacting my local Environmental Health team asap to ask for advice.

And if there had been a power cut, what happened to their fridges?

They should have mentioned it, but otherwise you would know if they were really out of date by the colour and smell?

wish I had said this to them!!!

So why couldn't they re-print the labels? I wouldn't trust their response at all.

Tell them you're reporting them to their local council environmental team. This is dodgy as heck, and I would be demanding a refund too. It's a criminal offence to sell meat that is past its sell-by date afaik, even if it's because of incorrect labelling.

Was it cheap?

Money back and report to environmental health.

They have refunded £20 of the £50 i paid which they said is for the items affected.
For £50 I got 18 meat packs so yes I considered it a good deal

You seriously need to contact Trading Standards and Enviro Health.

£50 for such a lot of meat seems suspiciously cheap?

Can you link to the website?

I am not sure i would be allowed to do that?

People link to products all the time. As long as they aren’t your products you’re advertising…it’s fine.