I got back from holiday yesterday and I used a cat sitter for my 2 cats. The instructions were clear, one cat can come and go as she pleases and the other one can come in while cat sitter is there but must put her back out before leaving.
The first day they came, they did a visit in the morning and evening and in the evening report it said that there was a poo outside of the litter tray and they had cleaned it up. I messaged her to say that will be because you kept Olivia inside and if you keep her outside, she will toilet outside.
I got back yesterday to a poo in my living room and Olivia was inside!! I contacted her asking why my instructions were not adhered to and she said she didn’t think it was in Olivia’s best interest to be outside as she didn’t want to go and when she placed her outside she was crying to come back in. But it’s not up to her to make that decision. Those were my wishes and the cat would’ve been absolutely fine, it was only 4 days . What is the point in leaving them instructions? AIBU to leave a bad review and not use them again?