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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be disgusted by this attitude?

32 replies

Tennischamp2 · 30/05/2026 08:49

The attitude towards tradesmen on this site. They are so often presented as sub human - primed to rifle through knicker draws and destroy the porcelain.

In my experience they have only ever been respectful people wanting to do a good job.

Is it snobbery?

OP posts:
GardenTable · 31/05/2026 09:32

As a tradesperson here are my tips for getting the best out of tradespeople.

Word of mouth is EVERYTHING. As your neighbours and friends who they use. Especially ask the older people who have been in your area a long time who they use. They're most likely to have good networks and long relationships with tradespeople they trust. They're also likely to know older tradespeople with experience rather than flash harry after a quick buck.

If you see someone working in your area and doing a good job - ask for their card.

Ask your existing, trusted tradespeople for their recommendations. Your plumber is likely to know lots of other tradespeople through jobs they've worked on.

Get someone who is actually a tradesperson. Someone who advertises as 'gardener/gutter cleaner/patio jet washer' isn't a gardener. They're a jack of all trades. Trained experience gardeners garden. They'll be rushed off their feet with clients who'll pay them to do what they're good at. They don't need to clear your guttering to fill their time.

Know what you want. Do some research BEFORE you call tradespeople. The worst kind of initial meeting with a client is someone who gets you round and says, 'I don't know what I want, but I think it's a wild flower meadow, with a tree of some sort, I'm not sure where I want it or how big'. The best type of client says, 'I want a 6m x 6m wild flower meadow. I want it there. My budget is £500. Can you do that?'. Send that to the tradesperson in an email before they arrive. If that's not what they do or you're being unrealistic it'll save hours of wasted time on both sides.

One last thing. Don't take the cheapest quote unless you're convinced that person is right for your job. Good, decent, qualified, experienced, reliable and personable tradespeople are in huge demand. They don't need to undercut other people to get work - they have a waiting list. If you pay peanuts......

Lastly, if something isn't working out right then SAY! Be honest and straightforward immediately. Good tradespeople want to do a good job for you and meet your needs. They'll change things/compromise/be realistic. They won't have a paddy.

Pay. Pay on time. Give the young lad he brings with him a fiver for a pint on the last Friday. Let them park on your drive. Bring them a jug of water on a hot day or tea if it's freezing. Add biscuits. Let them use your loo.
They will come back. They'll tell their tradespeople friends you're a good egg.

You'll find it easier to get good tradespeople in future.

Katemax82 · 31/05/2026 11:32

I cleaned for a woman who was having extensive work done on her house. The 2 tradies were noisy and swore with every other word. They really pissed me off every time I had to work when they were there

DeathBanana · Yesterday 11:48

GardenTable · 31/05/2026 09:32

As a tradesperson here are my tips for getting the best out of tradespeople.

Word of mouth is EVERYTHING. As your neighbours and friends who they use. Especially ask the older people who have been in your area a long time who they use. They're most likely to have good networks and long relationships with tradespeople they trust. They're also likely to know older tradespeople with experience rather than flash harry after a quick buck.

If you see someone working in your area and doing a good job - ask for their card.

Ask your existing, trusted tradespeople for their recommendations. Your plumber is likely to know lots of other tradespeople through jobs they've worked on.

Get someone who is actually a tradesperson. Someone who advertises as 'gardener/gutter cleaner/patio jet washer' isn't a gardener. They're a jack of all trades. Trained experience gardeners garden. They'll be rushed off their feet with clients who'll pay them to do what they're good at. They don't need to clear your guttering to fill their time.

Know what you want. Do some research BEFORE you call tradespeople. The worst kind of initial meeting with a client is someone who gets you round and says, 'I don't know what I want, but I think it's a wild flower meadow, with a tree of some sort, I'm not sure where I want it or how big'. The best type of client says, 'I want a 6m x 6m wild flower meadow. I want it there. My budget is £500. Can you do that?'. Send that to the tradesperson in an email before they arrive. If that's not what they do or you're being unrealistic it'll save hours of wasted time on both sides.

One last thing. Don't take the cheapest quote unless you're convinced that person is right for your job. Good, decent, qualified, experienced, reliable and personable tradespeople are in huge demand. They don't need to undercut other people to get work - they have a waiting list. If you pay peanuts......

Lastly, if something isn't working out right then SAY! Be honest and straightforward immediately. Good tradespeople want to do a good job for you and meet your needs. They'll change things/compromise/be realistic. They won't have a paddy.

Pay. Pay on time. Give the young lad he brings with him a fiver for a pint on the last Friday. Let them park on your drive. Bring them a jug of water on a hot day or tea if it's freezing. Add biscuits. Let them use your loo.
They will come back. They'll tell their tradespeople friends you're a good egg.

You'll find it easier to get good tradespeople in future.

Edited

Six houses in our road of 15 houses have had extensions in the last 8ish years. We live in a small, rural town with only x amount of local builders.

When we were planning ours I asked each about their experience and whether they’d recommend anyone. Not one would recommend ANY builder, electrician or landscaper they’d used. It was a universal do not use these people. It was a nightmare and the finished project is sub par with ongoing issues. Between them they’d covered almost every “reputable” / well known builder in town.

Bushmillsbabe · Yesterday 11:55

The tradespeople we have used have been through personal recommendations and have all been ok to excellent, and we have in turn recommended them.

But we have had multiple experiences with neighbours tradespeople being rude, aggressive, leaving mess on our drive and even parking on it, working way beyond agreed hours. One told my husband 'shut your bitch of a wife up or I will do it for you' when I asked him to please be quieter on a Sunday for 1 hour so my toddler could have a nap - when noisy works aren't even allowed on a Sunday!

GETTINGLIKEMYMOTHER · Yesterday 12:01

Oh yes, and of course you must never allow any dirty peasant of a tradesman to use your loo - they might even do a poo in it! Because it’s well known that tradesmen’s poos are highly toxic, unlike all your family’s poos, which are entirely germ free and smell of violets.

DeathBanana · Yesterday 13:25

I don’t care where they poo. I care about them ripping me off and leaving me with unfixable issues which no other tradesperson will touch and treating me like an inconvenient idiot while they do it.

GardenTable · Yesterday 14:04

DeathBanana · Yesterday 11:48

Six houses in our road of 15 houses have had extensions in the last 8ish years. We live in a small, rural town with only x amount of local builders.

When we were planning ours I asked each about their experience and whether they’d recommend anyone. Not one would recommend ANY builder, electrician or landscaper they’d used. It was a universal do not use these people. It was a nightmare and the finished project is sub par with ongoing issues. Between them they’d covered almost every “reputable” / well known builder in town.

That's a real shame. I wonder if it's indicative of the standard of tradespeople, the expectations of clients or a bit of both.

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