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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think some charity shop volunteers are exploited and should be paid?

127 replies

34degreesburningbees · 25/05/2026 18:00

There's a young man with autism at my local (chain) charity shop and he works so hard - harder than I ever did when I worked in retail. He sees it as his full time job and they work him like it is one.

He has been there for years. It seems a bit, idk, exploitative.

AIBU?

OP posts:
Seymour5 · Yesterday 15:28

touchdown2 · Yesterday 13:04

I always wondered why chuggers get paid and shop workers don't, I'd much rather it was the other way around!

I also always wonder why people would volunteer to work for a charity that pays it's CEO 250k. I can understand as a way to get something on your CV because you have no experience and you're desperate - but otherwise I think you must be mad!

Completely being taken advantage of as you say OP.

I worked in the public sector, in a management role before I retired many years ago. I have done all sorts of work on a voluntary basis, Samaritans, treasurer for a local forum, board member for a housing management trust, and charity shop worker for the last ten years.

I enjoy it. I certainly don’t need to improve my CV, in fact I have helped a couple of younger volunteers with theirs. Not all charities or their shops operate in the same way, some of the opinions here are very far from my experience. If I didn’t want to do it, I wouldn’t. I’m certainly not exploited.

For some volunteers it’s about having company. Our managers supply snacks and drinks, some volunteers on low incomes appreciate those. For me, at 80, it’s about keeping active, and having purpose.

GrandmasCat · Yesterday 21:06

Anarchy99 · 26/05/2026 11:08

Except people aren’t giving money to Footsie companies specifically for the benefit of others.

£190k is a fuck ton of donations from people that is going nowhere near the intended recipient. Think how many poor sods with their £5 a month donations are needed to finance just the salary.

If we consider that the salary of the Oxfam’s head is slightly less than what they would pay for 5 x full time employees on a minimum salary, suddenly paying £120k for a.CEO who will be overseeing the retail operation of hundreds of shops PLUS many development projects abroad seems actually like very little money…

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