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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Gail’s Bakery - is it really all that?

350 replies

BarrellChested · 18/05/2026 23:24

When a Gail’s Bakery opened within walking distance of the office where I worked, people could barely contain their excitement. It felt like something magical had been bestowed on us, and I maybe got caught up in the hype.

I was aware of Gail’s before, of course, but had never been to one.

The great day arrived - a few of us went over and it was…… fine. Nice coffee and a decent enough pastry. But nothing beyond what I’ve had at the myriad of other coffee shops in the area.

Yet still my colleagues talk about it in reverential tones. So maybe it’s just me that doesn’t get it.

AIBU?

OP posts:
BiteSizedLife · Yesterday 16:13

I also wonder if we need an independent coffee shops thread - post your local (or not local!!) favourite and tell us why you love it!

ChristmasBaby2026 · Yesterday 16:14

AncoraAmarena · Yesterday 12:17

Haha, caring about animals and not wanting or needing to participate in their abuse is not a fad. It says a lot about you that you think it is a fad.

It was a fad. You only need to look at the data. People were vegan curious and explored the plant based lifestyle. Businesses responded by providing more plant based options. People then got fed up, realised they like their old diet and businesses responded again by no longer bothering. It’s not like there aren’t nice vegan options about, but you are far more likely to find something nice that is full of the ingredients it was supposed to be made with and not full of ultra processed crap.

fartotheleftside · Yesterday 16:15

GETTINGLIKEMYMOTHER · Yesterday 15:48

Yes!!

I’m actually very fond of Tooting, just in case I gave a different impression!

I thought so! I live near there. It's an obvious candidate for gentrification, being just down the road from Clapham and Balham, but I'm really not sure it ever will be... I actually thought M&S food and Gail's opening here was a sign that these places were dropping their standards, rather than Tooting moving up in the world 😂

Twiglets1 · Yesterday 16:22

BiteSizedLife · Yesterday 16:12

Seriously - the Christmas ones were gorgeous. I'm going to order two dozen and atick them in the freezer for a fortnightly treat throughout the year.

The cinnamon ones are even better taken to go and warmed up at home IMO. Enjoy your coffee on site, but take the bun home

Thanks for the tip - will do😀

Givememynameback · Yesterday 17:31

ChristmasBaby2026 · Yesterday 16:14

It was a fad. You only need to look at the data. People were vegan curious and explored the plant based lifestyle. Businesses responded by providing more plant based options. People then got fed up, realised they like their old diet and businesses responded again by no longer bothering. It’s not like there aren’t nice vegan options about, but you are far more likely to find something nice that is full of the ingredients it was supposed to be made with and not full of ultra processed crap.

Not a fad

More a case of like minded people had already switched so there was a slow down

  • Surveys show that many people are adopting diets with less animal products, with younger people leading the way.
  • Between 2014 and 2019 there was a steep rise as the number of UK vegans quadrupled.
  • In 2024, comparison website Findersaid that there were an estimated 2.5 million vegans in the UK (4.7 per cent of the adult population). This is an increase on previous numbers which suggested two to four per cent of UK consumers are vegan.
  • Other surveys suggest half of the UK population are cutting down – or cutting out – meat.
  • Research carried out by Ipsosreveals that almost half (46 per cent) of Brits aged 16 to 75 are considering reducing their intake of animal products in the future.
  • 63 per cent of Britain’s veganshave adopted the lifestyle in the past five years. However, 81 per cent of them were previously vegetarian, so many have been avoiding meat for much longer than this.
  • 70 per cent of those surveyed went vegan because of animal-welfare concerns (80 per cent said they thought the way animals are farmed and killed is cruel), 53 per cent had environmental concerns and 27 per cent said personal health was also one of the reasons for going vegan

survey results reported in viva.org.uk

Then wiki siting more surveys

Data on UK dietary trends shows that the core population of strict vegans has actually remained relatively stable, hovering consistently between 2% and 4.7% (about 2.5 to 3.5 million people) since 2019. 1, 2, 3, 4]

While the number of strict vegans hasn't dropped, the overall plant-based market has seen significant shifts.1]

The Shift in UK Vegan Trends
The "Veganuary" effect: High-profile campaigns continue to bring waves of new participants every year, but many casual dieters do not stick to the lifestyle permanently.

Drop in "fake meat" sales: Supermarkets and restaurants have reduced their plant-based product ranges as sales of highly processed meat alternatives plummeted by double digits.

Rise of whole foods: Consumer preference has shifted away from expensive, processed fake meats in favor of cheaper, more accessible whole-food options like tofu, pulses, and vegetables, often driven by the cost-of-living crisis.

The "flexitarian" movement: Instead of strict veganism, many consumers have opted to simply reduce their meat and dairy consumption, with nearly 16% of the UK population following some form of a meat-free diet. 1, 2, 3, 4, 5, 6]

So whilst the% is small it’s a growing trend amongst younger people
and of course those flexitarians amongst us are helping too

Its sad @AncoraAmarena that you only had one choice.
Shops are getting much better though than in the 80s when there would have been 0.
Onwards and upwards if we continue to write to companies to ask for more choice

What share of people say they are vegetarian, vegan, or flexitarian?

Most people still eat some meat, but surveys suggest that many are adopting a diet with less animal products.

https://ourworldindata.org/vegetarian-vegan

tooloololoo · Yesterday 17:49

LadyCustardCreme · 18/05/2026 23:25

I went in. And I went out again.

Me too

AncoraAmarena · Yesterday 18:06

ChristmasBaby2026 · Yesterday 16:14

It was a fad. You only need to look at the data. People were vegan curious and explored the plant based lifestyle. Businesses responded by providing more plant based options. People then got fed up, realised they like their old diet and businesses responded again by no longer bothering. It’s not like there aren’t nice vegan options about, but you are far more likely to find something nice that is full of the ingredients it was supposed to be made with and not full of ultra processed crap.

Utter bullshit, as demonstrated by @Givememynameback You carry on chomping on your murder burgers, with your fingers in your ears and your eyes closed.

ChristmasBaby2026 · Yesterday 18:27

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Givememynameback · Yesterday 18:40

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Trolling
Baiting post

Have reported

chocolateaddictions · Yesterday 18:51

It’s one of those places that people who can’t think critically like.

It was £4 for a croissant when I was on maternity leave in Queen’s Park. That was 15 years ago. Can’t imagine what it is now.

I went there more recently to pick up a quick working lunch so I was on expenses and I chose nice things but it was still shit and no change from £30.

chocolateaddictions · Yesterday 18:52

Kitestring · Yesterday 16:08

I have been in several branches but just walk back out again. I don’t like the decor. I am not a fan of shiny brioche. The portions look small. The queues are off putting. It looks sterile and to me à bakery should have a bit of warmth to it. There is a gap in the market where Patisserie Valerie used to sit before it went to shit. I prefer independents. I love a cafe and bakery who does things well.

Also this, and personally I don’t want to eat in a bakery that allows dogs.

chocolateaddictions · Yesterday 18:54

Piglet89 · Yesterday 11:50

@inickedthisnameand @fartotheleftsideI didn’t know about PE involvement in Gail’s. Makes sense that it’s poorer quality than it used to be now. See numerous other businesses who have gone the way of monetisation above all else. There was a thread on Windsor Legoland recently - overpriced, overcrowded shithole. PE’s involved in that as well.

Greed.

Edited

Lego land has been shit for years. Awful place.

WeatherOrNothing · Yesterday 19:01

There are 3 within walking distance of me. I’m so sick of it tbh. Maybe I’m just tired of it

Marmalademorning · Yesterday 19:02

WeatherOrNothing · Yesterday 19:01

There are 3 within walking distance of me. I’m so sick of it tbh. Maybe I’m just tired of it

Sick and tired of what?

fancypantss · Yesterday 19:08

I went once and they gave me hot chocolate in a pot, I couldn't hold it because it was hot and there was no handle. The cake I had was very average. I wouldn't go again.

mamansloth · Yesterday 19:13

BiteSizedLife · Yesterday 06:58

I get excited because it is a bakery which is still bougie enough to be nice or "naice" (cinnamon buns, christmas buns are out of this world only at xmas obvs, turmeric latte (not coffee btw), their actual coffee blend is beautiful, breakfast items and their breads are lovely just to mention a few)

...but not "established chain ruined" like a neros or costa.

So I can predict the experience I am going to get but still kind of bougie if that makes sense?

I do love Gail's tbh. Plus they are all dog friendly ❤️ 🐩

Ours does not welcome dogs. You can take them in to order / get a takeaway but can’t sit in with them.

zigazigaaaing · Yesterday 19:26

overhyped if you ask me. find them quite grubby and the pastry was stale. have better independents nearby, but I can see the excitement as in it makes people think this must be a posh area if Gail’s are arriving!

Nibsnbibim · Yesterday 20:40

chocolateaddictions · Yesterday 18:52

Also this, and personally I don’t want to eat in a bakery that allows dogs.

Same - that’s another reason I am not overly keen on Gail’s despite being obsessed with their cinnamon rolls.

If I’m paying that much money I don’t want to be sat next to a dog while eating. I mean I don’t want to be sat next to a dog anyway but especially when I’ve paid a tenner for pastry and coffee. Plus the seats in my local one look uncomfortable. And the tables aren’t clean unless first thing in the morning.

Tbf I’ve never seen a dog in mine but I tend to pop in and out quite quickly. I know it’s dog friendly only due to reading Google reviews of it.

FunnyOrca · Yesterday 20:42

Compared to other chains, it’s good. But compared to local bakeries, I’ve found their baked goods pretty dry and kind of generic in offering. I might have just made bad choices. It’s a pass from me but I do like the hysteria they cause.

chocolateaddictions · Yesterday 20:54

yes grubby. Pisses me off when you’re giving a place business and they can’t be bothered to wipe down the tables.

Frankly quality is shit everywhere now, I went to a well known Italian in Covent Garden the other day often recommended on here, it was so average and the tables weren’t level. That annoys me so much but in a place that costs £100 a head it’s unforgivable.

Tigerbalmshark · Yesterday 21:01

Nibsnbibim · Yesterday 11:04

I am curious - how high is your glass screen? I will check next time I go past it, but I think there may be a very small screen around the pastries in mine but it’s only a few inches high!

More like an edge to make sure the pastries don’t fall over rather than a proper barrier so yeah effectively it’s very exposed to everyone.

I can’t remember where their bread is since I’ve never bought it but their pastries are definitely at the front and more or less uncovered!

The glass is about waist height, and there is a horizontal section covering the top so you can’t reach over it.

This is one of my local branches (there are 3 within a half mile radius), the bottom right photo shows it reasonably well.Photo

Tigerbalmshark · Yesterday 21:04

And this isn’t my local one but very similar:

Photo

Nibsnbibim · Yesterday 21:07

Tigerbalmshark · Yesterday 21:01

The glass is about waist height, and there is a horizontal section covering the top so you can’t reach over it.

This is one of my local branches (there are 3 within a half mile radius), the bottom right photo shows it reasonably well.Photo

Edited

I am jealous!

I googled my local one and according to some pictures in the reviews the glass screen is slightly higher than I remember, but it definitely doesn’t have a horizontal section covering it.

Nibsnbibim · Yesterday 21:14

chocolateaddictions · Yesterday 20:54

yes grubby. Pisses me off when you’re giving a place business and they can’t be bothered to wipe down the tables.

Frankly quality is shit everywhere now, I went to a well known Italian in Covent Garden the other day often recommended on here, it was so average and the tables weren’t level. That annoys me so much but in a place that costs £100 a head it’s unforgivable.

Exactly. Prices are rising all the while customer service and comfort is declining. This is why I increasingly choose to eat/drink in.

Wamid · Yesterday 21:54

Marmalademorning · Yesterday 07:38

I bet you’ve never even set foot in there …

I have a couple of times, in different places. Went to wash my hands after leaving both. Even the water jugs were filthy in Fleet, along with the toilets, seats, floors, windows, and person making the sarnies!

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