AIBU to seek a partial refund over broken airport car park lifts?

[Ponderlife]

Last week we flew back to Birmingham Airport. The two lifts to the car park were out of action. As we did the twilight drop off at the airport around 5pm the morning before our departure, we were able to use the stairs. Carrying our hand luggage.

Cue arriving back to the airport. By the time we got our suitcases from the carousel, it was 9pm. My DM has assistance. As unable to stand for long and struggles with moderate distance walking. She had a wheelchair

The lifts were still out of action. My DF and myself took the suitcases and hand luggage up two flights of stairs. Then assisted DM up the stairs. DM is ok with stairs if there is a handrail and steps are even.

We were not informed that the lifts were out of action. This will cause more inconvenience for others especially if they have been away for longer have more luggage.

Do you think that we should get a partial refund? Also we are complaining about the lack of signage to direct passengers to car parks from the terminal

She may not be technically disabled but if she has mobility issues and requires assistance then I still wouldn’t be dragging her up multiple flights of stairs.

What difference would that have made?

This. No compo due here. And I say this as someone with disabilities. 🙄

What do you want a refund on exactly? Your car parking charges? , what proportion of that do you reckon covers possible use of lifts? 5%? How much does that come to?

If she has mobility issues she IS disabled!!

And they probably didn't even know! Things like lifts break and are repaired constantly.

I bet others would have done similar

No, they really wouldn't. Example of OP with limited critical thinking skills.