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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To refuse school transport on safeguarding grounds

42 replies

Pistachiopikachu · 08/05/2026 17:51

My child's taxi driver has recently told him he thinks its ok to use racial slurs.

He's made various derogatory comments about woman drivers.

Aplauded the use of the England flags being hung and painted.

When its just my child on the route he will sometimes take a longer route home. This is apparently to avoid traffic, that hasn't shown up when I've checked the route myself when I check to see where he is as I am never notified if they are running late.

This driver swears when having to deal with situations with the children and at other drivers.

My child gets school transport to specialist SEN school.
This is provided by a taxi firm contracted by the council. He attends the closest school that is able to meet his need.
There are two children on the route and no assistant as it has been deemed they do not need one.

AIBU to refuse to allow my child to travel and tell the council they need to provide an alternative?

OP posts:
mumofoneAloneandwell · 08/05/2026 18:44

I dunno op - i'd complain about his comments and the route and then see what happens

Threatening not to send him in could really backfire imo and you want your relationship to be preserved x

WallaceinAnderland · 08/05/2026 18:53

pimplebum · 08/05/2026 18:43

Don't be ignorant the only connotation at the moment us racial hatred

the people putting these up are not royal fans
or year round football fans

please do not close your eyes snd be daft

Well it is VE day today.

Some people do put their flags up for a reason. My great uncle has put his out, as he does on St Georges day, on his flagpole. He's lived in that house all his married life (over 50 years) and he's always done it. I don't think he's trying to signal anything except his own patriotism.

somethingischasingme · 08/05/2026 18:53

You can contact school transport and as pp said they should provide a new driver immediately- it is a company that tenders for the job and the LA pay for it. They need to book a different driver/ vehicle. Write down clearly and with dates, number of occasions and put in the complaint. Inform the school you are doing this. Where I worked the collecting adults Wouk also report if they found a driver to be inappropriate in any way.

WallaceinAnderland · 08/05/2026 18:54

Much better to report it OP, rather than just stop using it. They will look into it for you.

SerendipityJane · 08/05/2026 19:29

Maybe start by asking for any footage from the drivers internal camera under GDPR.

I mean there may well be a taxi driver who doesn't have an internal dashcam. But now round our way ....

AlcoholicAntibiotic · 08/05/2026 19:32

Take your child to school yourself if you don’t like the transport provided.

CatamaranViper · 08/05/2026 19:37

I work at a SEN school and have very easily changed drivers due to much less. Has your child reported any concerns to the school? We always report to the company who run the transport as opposed to the council as that's down to the company to do. If they don't respond to you, ask the school to help. If that doesn't work, speak to sen transport. Drivers are paid very well for school runs so there will be drivers waiting in the wings to have that run

Rasell · 08/05/2026 19:49

@AlcoholicAntibiotic are you having a laugh?! This driver has said loads of inappropriate things, sworn and taken the child alone on a longer, unexpected route. If you'd be ok with that for your kids then I'm sorry for your kids.
There are lots of decent drivers out there and the op's child deserves better.
My son has been getting a taxi home for the past couple of weeks as I've had to leave work early to collect him since September, was always late anyway, he was the last kid and his teacher had to wait with him, plus it was getting more and more difficult at work. It's not always possible to take your child to school. Mainstream kids get the bus or train - if the driver was swearing and shouting racist, sexist crap and taking different routes with a lone traveller there'd be trouble...why should it be ok in this situation?!

Owninterpreter · 08/05/2026 19:56

AlcoholicAntibiotic · 08/05/2026 19:32

Take your child to school yourself if you don’t like the transport provided.

You know sara sharifs father was a taxi driver for sen children despite police already having reports against him for violence.

Its ok to raise safeguarding concerns if you believe you have one

sprigatito · 08/05/2026 19:59

AlcoholicAntibiotic · 08/05/2026 19:32

Take your child to school yourself if you don’t like the transport provided.

Haha, no - OP’s child is legally entitled to this transport whether you like it or not. And equally entitled to receive said service without being subjected to the driver’s pig ignorant opinions.

OP report all of the driver’s comments in as much detail as you can. Your child should be offered an alternative, and this thick twat shouldn’t be working with children.

drspouse · 08/05/2026 20:03

WallaceinAnderland · 08/05/2026 18:34

If you refuse school transport would that release them from their obligation to provide it?

No, we raised concerns about two different children who my DS has shared a taxi with, they were glad we'd flagged it and changed who he's transported with.
One had told DS he has a gun and one kept trying to tickle him. Both were older teenage boys and DS was preteen at the time.

Theuntold · 09/05/2026 16:21

so you haven’t already complained @Pistachiopikachu ?!

Beres1beres · 08/10/2026 11:58

I am currently taking Lancashire county council to the high court for safeguarding issues As a mother of three autistic children using llc home to school assisted transport. I complained to one of the managers in regards to the driver being caught speeding on a GPs tracker I placed in a school bag. Then on of my children sustained an unexplained injury whilst in the bus so a recording device was placed in another bag which consequently recorded the driver bad mouthing me. The driver playing Islamic prayers to my catholic kids. I am not being racist having lots of Muslim friends and they agreed this in unethical.Coercing the assistant to sit up front with him when she is supposed to be sitting in the back with my three children all of whom are noise sensitive two of whom are non verbal. The driver also allowed one child to travel 7 journeys without his mandatory harness so did not adhere to the councils own risk assessment policy. Yet the council are stating that the driver is suitable. As a responsible parent there is absolutely no chance I will allow my children on that bus with that driver. My children have attended school for a month now.Any one else been in this situation?

Mumsntfan1 · 08/10/2026 12:07

pimplebum · 08/05/2026 18:40

Its racism dont to intimidate minorities / immigrants etc

How is an English flag in England racist? Immigrants choose to live in England and minorites are English.

CaptainMyCaptain · 08/10/2026 12:10

Owninterpreter · 08/05/2026 18:03

My child's driver has been changed due to inappropriate language against another child in the taxi. There was no break in service, another driver turned up the next day.

(Im not sure applauding flags is a valid issue though)

Taken in context with the racial slurs it is relevant - as opposed to 'don't the flags look cheerful'.

Just realised how old this thread is.

Nameychangington · 08/10/2026 12:13

Beres1beres · 08/10/2026 11:58

I am currently taking Lancashire county council to the high court for safeguarding issues As a mother of three autistic children using llc home to school assisted transport. I complained to one of the managers in regards to the driver being caught speeding on a GPs tracker I placed in a school bag. Then on of my children sustained an unexplained injury whilst in the bus so a recording device was placed in another bag which consequently recorded the driver bad mouthing me. The driver playing Islamic prayers to my catholic kids. I am not being racist having lots of Muslim friends and they agreed this in unethical.Coercing the assistant to sit up front with him when she is supposed to be sitting in the back with my three children all of whom are noise sensitive two of whom are non verbal. The driver also allowed one child to travel 7 journeys without his mandatory harness so did not adhere to the councils own risk assessment policy. Yet the council are stating that the driver is suitable. As a responsible parent there is absolutely no chance I will allow my children on that bus with that driver. My children have attended school for a month now.Any one else been in this situation?

You need to make your own post or people will keep responding to the OP.

Beres1beres · 08/10/2026 13:17

Nameychangington · 08/10/2026 12:13

You need to make your own post or people will keep responding to the OP.

Thank you have done my own post, new to this sort of thing 🙂

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