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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to feel annoyed about discounted attractions for benefit claimants?

696 replies

Sheldonsheher · 10/04/2026 10:01

https://www.dailymail.co.uk/news/article-15721199/Benefit-claiming-families-UK-attractions-working-Brits.html

I know I’ll get slated as the origin is the daily fail but, but this kind of annoys me too! I mean as a single parent I don’t want to pay £60 to go to the zoo either.

Benefit-claiming families pay just £4 for top UK attractions

More than 80 attractions give discounts to benefit claimants, with MPs reacting furiously with one saying the system created a 'two-tier system that punishes work'.

https://www.dailymail.co.uk/news/article-15721199/Benefit-claiming-families-UK-attractions-working-Brits.html

OP posts:
Thread gallery
11
Unpaidviewer · 10/04/2026 11:57

Its £111 for a family of 4 to visit the tower of London. For a family of 4 on benefits it costs £4. I fully support a discount but that is a ridiculous difference.

DolefullySingingMotherfucka · 10/04/2026 11:58

Everanewbie · 10/04/2026 11:52

That is nice that you feel that way. But if most people were queueing up to get into a zoo, and you were in the £100 queue and next to you was the £1 queue, you would honestly keep whistling to yourself without caring what anyone in the adjacent queue was paying?

I literally would not have any feelings about it at all, but then, I'm not a mean-spirited joysucker and don't go through life terrified that somebody, somewhere, might be getting something I don't have.

MyLuckyHelper · 10/04/2026 11:58

wellcoveredsparerib · 10/04/2026 11:46

But these attractions also have to make money and balance their books, so those full price tickets are directly impacted and subsidising those at discounted price. I do believe discounts should be available but the disparity is so stark (£100 for a family of 4 to visit Tower of London but just £4 for those on UC) I understand why people feel it’s unfair.

People keep saying this and no one seems to have any evidence other than 'stands to reason', or 'must be the case'.

All businesses offer discounts in one form or another. At work I offered someone 5% off last week because he introduced us to another customer. No one else's price went up, we just took a very small dip on potential profit on that order. The result was we had 2 orders...which was better than 1 full price orders.

I'm not sure how many other ways I can explain that the cost of opening the zoo doesn't change whether 100 or 200 people visit - there's no lost revenue - only additional revenue from people that otherwise might not have visited.

marcyhermit · 10/04/2026 11:58

Everanewbie · 10/04/2026 11:52

That is nice that you feel that way. But if most people were queueing up to get into a zoo, and you were in the £100 queue and next to you was the £1 queue, you would honestly keep whistling to yourself without caring what anyone in the adjacent queue was paying?

OK so you're in one queue.
Then there's someone in a queue for UC tickets
And someone in a queue for student tickets
And a school group in a queue for their discount
And someone in another queue for a free carer's ticket
There's some OAPs in another queue
There's a big group getting a lovely discount
There's a queue for people with Merlin passes and train discounts and Tesco vouchers

I might suggest you just worry about your own life and stop concerning yourself with what everyone else gets?

cadburyegg · 10/04/2026 11:58

RachelReevesFringe · 10/04/2026 11:56

Online? You can book any ticket online.
If you are waiting to go in the zoo, can you tell what other people are paying?

At the ToL you queue twice if you have a UC ticket. You queue up at the ticket office then once they’ve verified your UC status, they hand the tickets over then you join the queue with everyone else.

MidnightMeltdown · 10/04/2026 11:58

marcyhermit · 10/04/2026 11:43

Who would gain if attractions were banned from offering discounts to people on low incomes?

Would it actually improve anything for you practically, or is it purely about the satisfaction of feeling poor kids don't get something they don't deserve?

How about they reduce ticket prices a bit for everyone, instead of just benefits claimants? Presumably everybody else’s ticket prices goes up to compensate, so as usual, working people are punished. The whole point of working is that it should afford you more, not less. That’s why people are sick of this.

Dweetfidilove · 10/04/2026 11:59

Everanewbie · 10/04/2026 11:52

That is nice that you feel that way. But if most people were queueing up to get into a zoo, and you were in the £100 queue and next to you was the £1 queue, you would honestly keep whistling to yourself without caring what anyone in the adjacent queue was paying?

You know what I'm going to start complaining about as well? Seat filling agencies that have scroungers who can hop to the theatre last minute, sitting next to me in my expensive seat.
When I get done with them, absolutely no one will get to enjoy anything I can't!

Everanewbie · 10/04/2026 11:59

LVhandbagsatdawn · 10/04/2026 11:55

I'd rather pay £100 to get into an attraction and live a good life with home security, not having to worry about putting the heating on, and freedom of choice, than pay £1 and wonder about how I'm going to feed the kids for the rest of the school holidays.

I'd take the £100 queue every damn time.

Those who want £1 zoo admission would, I posit, not want the lack of security and much lower quality of life that the £1 ticket comes with.

If that is your honest view, then that is a very kind hearted position to take. But not everyone will feel the same. I don't.

RachelReevesFringe · 10/04/2026 12:00

cadburyegg · 10/04/2026 11:58

At the ToL you queue twice if you have a UC ticket. You queue up at the ticket office then once they’ve verified your UC status, they hand the tickets over then you join the queue with everyone else.

Surely people paying full price on the day would also be at the ticket office?

marcyhermit · 10/04/2026 12:00

Unpaidviewer · 10/04/2026 11:57

Its £111 for a family of 4 to visit the tower of London. For a family of 4 on benefits it costs £4. I fully support a discount but that is a ridiculous difference.

What difference does it make to you?

If 100 families visit that day paying £111 each and 1 family visits paying £4 I just don't see how it can impact you if the UC family pay a few quid more.

Besidemyselfwithworry · 10/04/2026 12:01

marcyhermit · 10/04/2026 11:55

So do you actually want to take something away from poor children?

You just want a discount for you.
Have you looked at what discounts you could qualify for instead? Collect vouchers, student discounts, NHS, Armed Forces, group discounts, buy a pass, go by train?

Blue light discounts are nowhere near as good as going to the Tower of London for £4 instead of £100

Sirzy · 10/04/2026 12:01

Do people really pay any attention to what discounts others in the queue are using?

If we want to go somewhere I check out the prices before. I look for any discounts they offer that may be suitable for us. If the discount isn’t then so be it. If it’s too much for us at that point we don’t go.

Most places you can get a discount of some sort with a bit of forward planning. A lot easier to find out now everything is online!

marcyhermit · 10/04/2026 12:01

Everanewbie · 10/04/2026 11:59

If that is your honest view, then that is a very kind hearted position to take. But not everyone will feel the same. I don't.

You can join the other queue then? UC is available if you think that lifestyle is worth it for the cheap ticket.

cadburyegg · 10/04/2026 12:02

RachelReevesFringe · 10/04/2026 12:00

Surely people paying full price on the day would also be at the ticket office?

most people book online so don’t need to join the ticket office queue, just the standard one.

I know this because I went last year on a UC ticket.

Everanewbie · 10/04/2026 12:03

marcyhermit · 10/04/2026 11:58

OK so you're in one queue.
Then there's someone in a queue for UC tickets
And someone in a queue for student tickets
And a school group in a queue for their discount
And someone in another queue for a free carer's ticket
There's some OAPs in another queue
There's a big group getting a lovely discount
There's a queue for people with Merlin passes and train discounts and Tesco vouchers

I might suggest you just worry about your own life and stop concerning yourself with what everyone else gets?

By that logic you'd be happy to see a additional rate tax payer queue that got in free as a thank you for subsidising everyone? You'd not find that a bit unfair?

LVhandbagsatdawn · 10/04/2026 12:03

Everanewbie · 10/04/2026 11:59

If that is your honest view, then that is a very kind hearted position to take. But not everyone will feel the same. I don't.

Well, you can always quit your job and claim UC so you can get these magical £1 tickets.

I'm guessing you won't, because it's obvious to anyone that a £1 ticket to a zoo does not make up for all the other crap that comes with being reliant on benefits.

HairsprayBabe · 10/04/2026 12:03

@cadburyegg I hope you had a great time and I am really happy you got to enjoy a nice day out 💞

marcyhermit · 10/04/2026 12:04

Besidemyselfwithworry · 10/04/2026 12:01

Blue light discounts are nowhere near as good as going to the Tower of London for £4 instead of £100

So what is your actual complaint then?
You're not against discounts.
You know other people getting a discount doesn't affect you.
You just want other people to have it worse even though you won't get it better?

Everanewbie · 10/04/2026 12:04

marcyhermit · 10/04/2026 12:01

You can join the other queue then? UC is available if you think that lifestyle is worth it for the cheap ticket.

What a stupid thing to say. Disability allowances are probably available too if I were to hack my leg off.

Coffeeandbooks88 · 10/04/2026 12:04

Hoppity80 · 10/04/2026 11:32

I am quite torn on this issue. I think the principle that all children should be able to visit these sites is a good one.
However kids of people who work full time but are unable to access UC because they earn slightly too much are in many cases now completely locked out too - given prices are so high.

It just boils down to the fact that if you go to work every day in an unrewarding job that pays a bit too much to receive any UC and struggle to pay the mortgage on a house that will be used to pay care fees - where is the benefit for you and your children? You miss out at every turn.

I would still prefer the freedom of an income compared to benefits but I think posters are being naive if they don’t think this is an issue.
Where I am pattern seems to be 4-5 kids often spread out over 20 years to keep payments coming. One or 2 with adhd or mild asd so - not affected by benefits cap.

Child support payments from partner - also not affected.

Heavily subsidised rent on flat in expensive city.

Less than 16 hours work in untaxing job - wage not affected by cap and childcare covered.

Lots of home schooling - not sure how this impacts benefits if at all but would not be surprised if some kind of loophole. Perhaps less pressure to find job when kid hits 12 - although could be wrong.

To stress - this is absolutely not reflective of everyone who claims UC many of whom absolutely need the help. I also know many, particularly single people, receive much less and struggle greatly.

However this is definitely a pattern I have seen among parents at DC’s school. And if the alternative is to struggle working 40 hours a week in a low paid job, miss out on time with kids and loose all these entitlements than who could blame them?

UC GOES BY WAGE NOT HOURS.

PracticalPolicy · 10/04/2026 12:05

Private companies exist to make money. Offering significant discounts for those on benefits makes commercial sense. Get them in the door for cheap, and then they still pay for food and other things on site. Even if they spend a tenth of usual customers that's still more profit for the entertainment companies.

They wouldn't do this if it didn't make financial sense for them.

If you don't like it, don't give them your money.

Sheldonsheher · 10/04/2026 12:06

I don’t think anyone is saying they want to go on benefits to go to the zoo for £1.

the point is most people can’t afford the £100 to go either.

its not either your on benefits or your rolling in it.
we are talking about the people in between who can’t afford it.

OP posts:
MyLuckyHelper · 10/04/2026 12:06

MidnightMeltdown · 10/04/2026 11:58

How about they reduce ticket prices a bit for everyone, instead of just benefits claimants? Presumably everybody else’s ticket prices goes up to compensate, so as usual, working people are punished. The whole point of working is that it should afford you more, not less. That’s why people are sick of this.

As I said to someone else...

People keep saying this and no one seems to have any evidence other than 'stands to reason', or 'must be the case'.

All businesses offer discounts in one form or another. At work I offered someone 5% off last week because he introduced us to another customer. No one else's price went up, we just took a very small dip on potential profit on that order. The result was we had 2 orders...which was better than 1 full price orders.

I'm not sure how many other ways I can explain that the cost of opening the zoo doesn't change whether 100 or 200 people visit - there's no lost revenue - only additional revenue from people that otherwise might not have visited.

marcyhermit · 10/04/2026 12:06

Everanewbie · 10/04/2026 12:03

By that logic you'd be happy to see a additional rate tax payer queue that got in free as a thank you for subsidising everyone? You'd not find that a bit unfair?

If a zoo wants to give a discount to some group I'm not in it really doesn't impact me 🤔
Rich people already get loads of freebies for being patrons of various zoos and museums.

LVhandbagsatdawn · 10/04/2026 12:07

Everanewbie · 10/04/2026 12:04

What a stupid thing to say. Disability allowances are probably available too if I were to hack my leg off.

Quod erat demonstrandum....