I get this at least once a shift,if not more
Parents sat,eyes glued to their phones,kids running feral and if they can peel their eyes away from their phones for a few seconds to clock what their offspring is doing,I often hear 'behave or that lady will tell you off'
That doesn't work so I've heard 'behave or that lady will give you a smack'
As much as im tempted (im joking) if I did,the same parents would be up in arms that I'd laid a finger on their child
I had one set of parents (they are my colleagues-dad and stepmum) come in once and their kids where running around like the taz devil
It was busy and I was rushing round (I think it was during the eat out to help out,so it was rammed)
Kids where running around,parents glued to their phones and ignoring them
Dad-girl name!sit down!
Girl ignores him
Dad-girl name!boy name!sit down!
Both ignore him
Dad sighs and carries on looking at his phone
I turned round with 4 hot drinks in my hand (on a cardboard cup holder) and the girl ran out in front of me,I fell over her and spilt all 4 drinks over a gent who was just in front of me
He was badly burnt,I was very shaken and both parents took a full minute to notice and walk the 5 seconds to their kids
Gent was sent off to a&e and both parents started screaming at me for not watching where I was going and that I could have really hurt the child
Same idiots finally went back to their table,back to their phones and the kids went back to running about
I reported this to the managers who checked the cctv and found id done nothing wrong-shed ran out in front of me,I couldn't have stopped in time
Same colleagues went mental at being told it was their fault for not keeping an eye on their own kids/allowing them to run about and tried to have me sacked for hurting their dd
When that failed,they both went on sick leave
Next visit they where running around,had a go at the manager for telling them parent and the youngest (then aged 4) ran up to me,slapped me on my knee and told me to 'fuck off'
Both parents heard and ignored her so she ran around telling other customers to 'fuck off' and trying to steal food (leading to a lot of complaints) and the lazy parents tried to blame us as 'its a family restaurant'
I wish the bosses would man up and get rid or at least ban the kids but they won't as these two know their rights inside out
They've just had another baby so this one will become as feral as her half siblings
This is not unusual at all-we get the same thing all the time-one family where just as bad so mum sits in her car and orders from there and we take the food out
The kids (aged from 2-15) sit swearing and spitting at you (we dont get within arms reach or you'll get hit)
Mum just sits there ignoring them or calling them 'little bastards'
(The gent was fine in the end and came in to see me and told me it wasnt my fault)