I've been going to the same chain of hairdressers for the last 6 or so years and always had the same service, balayage (colour) with a cut and finish - because they run promotions whereby if you book a colour alongside a cut and finish you get 50% off the colour)
When I first became a customer of theirs I'd pay between £130 and £140.
The last time I went, last year, the price had risen to £170 (ish)
DP kindly offered to pay for me to get my hair done this week as a treat. Upon booking under the same offer I always book under I was quoted £190 which felt steep but I only go once a year so it didn't seem wildly overpriced as a one off cost.
I felt bad about the price as DP doesn't have a huge amount of disposable money so I said if he paid £150 I'd pay the rest myself.
I booked for today and in the lead up had two calls changing the booking, the first call said they'd changed me over to a senior stylist for time saving purposes but said it would be at no added cost to me. Great.
The second call this morning they had to push my apt back an hour so I was aimlessly wandering around to pass time.
Fast forward to paying and I was charged £230.
I was taken aback and just paid on autopilot as there were two other customers waiting to pay and I didn't want to show myself up. I've felt increasingly annoyed/disappointed on the way home.
In hindsight I wish I'd have questioned the disparity between prices but it's too late now.
I feel like I've been scammed, as daft as that sounds. If I'd have known that would happen I wouldn't have bothered.
Am I being unreasonable or is this unacceptable?
Edited to add - I have shoulder length very fine hair. I only had about an inch taken off from the ends so I couldn't have incurred additional charges for having complex hair.