Wizz Air cancelled outbound flight only, can I get full refund?

[Savvyshopper17]

Wizz air cancellation

Wizz air cancellation

Hi, can anyone tell me where i stand with a recent wizz air cancellation of a flight from uk London to Tel Aviv in Apr 2026. The outbound flight has been cancelled, but not the return, surely i should be getting the whole flight refunded and not just one leg? Has anyone had any experience with them.. Thanks

https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

I fly with them fairly regularly. they should refund you for the cancelled flight as you can easily change the outbound flight. skyscanner is the best place to do this.

What do the T&Cs say about the return leg? Quite often these flights are described as two singles not a return so cancellation of one doesn't automatically lead to cancellation of the other even though its useless to you unless you can get an outbound flight with another airline.

However it could well be that they're doing them in date order so your other flights will be cancelled in a week's time unless the war is remarkably over by then.

But probably best to ask Wizz Air what your options are and policy about flight cancellations at this time.

Have you actually spoken to customer services? To travel would be going against government advice, so as said, to cancel the outbound flight would be the first thing they'd do.
@WhatAboutSecondBreakfast86 have you missed the part that all travel is going against various governments advice?

I don't live in the UK.

I take it you'd go to visit family/are a citizen/are a medic? They are the categories from all countries guidelines at the moment, or is your country saying different (just out of interest, we may be getting fed a narrative and the war isn't as far reaching).

Yes i am a citizen and i do visit family. To be honest i don't really follow the news and no one in the country i live is really talking about it!

Hi everyone, my flight was booked as a return so they have processed the whole flight refund rather than just one leg. The instructions were very misleading..