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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

People down the road with no address using ours!

129 replies

houseofisms · 11/03/2026 09:44

We live on a road with a camping/touring park down the end. There’s only 4 addresses on our road (including the holiday park)
we often get loads of post for random people whom we assumed lived here previously but from years ago (we suspect it was an unofficial HMO at some point due the Yale locks on every internal door so not an issue, they just get binned)

we had a few Amazon packages delivered here by people staying at the park and needing an address to send it to (without asking) Annoying but fine.

about a year ago, the manager of the park knocked on the door asking for their credit card!!! (I must have binned it but said I hadn’t seen anything) turns out that they can’t get a bank account due to no address (they live in a big caravan with their feral kids on the park so no address) bad credit and this card was their only way of getting money. It took us flippin ages to get it removed from our address as the company refused to make amendments without full details etc.

Ive just had an Amazon delivery in their name! (Partner took it in thinking it was for us)

AIBU - suck it up and behave like a good neighbour and wait for them to collect

YANBU - leave the parcel outside in the pouring rain with a note asking not to use our address again

*they are quite loud and scary and I don’t like confrontation

OP posts:
PigletJohn · 11/03/2026 11:14

When people order stuff online, they usually put in their postcode, and the system looks up addresses matching it on PAF, which is a file maintained by Royal Mail. It is possible to get a new postcode issued, usually for a newly built home, or for a business that wants its own (large user) postcode.

I have not needed to do that for some years, but I expect there is a regional office of Royal Mail you could contact, and perhaps they will either issue a postcode to the caravan park, or at least add its address to the postcode file for your road.

As postcodes are often used to find places, they are sometimes issued to places that do not get post, such as a utilities cabin in a field. They do not need to be houses. But if the caravan park has a site manager, I can't see why it shouldn't be on the file.

Payment of council tax is not your concern.

Modompodom · 11/03/2026 11:27

Caravans aren't eligible for council tax, but if he is the park manager, he should have a mailing address for banking, HMRC etc. I have a chalet on a holiday park, and the park will not accept packages or mail for chalet owners, as they have to have registered permanent mailing address, usually a relative.

ThatCyanCat · 11/03/2026 11:27

houseofisms · 11/03/2026 09:57

They don’t own the park, just manage the day to day stuff. I wonder if the owner doesn’t allow them to use the address?

But if they have a proper legal contract allowing them to live there as part of their employment deal, or as paying tenants, that shouldn't be an issue; it would legally be their home and residential address.

Is the entire holiday park an illegal operation??

OtterMummy2024 · 11/03/2026 11:32

houseofisms · 11/03/2026 09:44

We live on a road with a camping/touring park down the end. There’s only 4 addresses on our road (including the holiday park)
we often get loads of post for random people whom we assumed lived here previously but from years ago (we suspect it was an unofficial HMO at some point due the Yale locks on every internal door so not an issue, they just get binned)

we had a few Amazon packages delivered here by people staying at the park and needing an address to send it to (without asking) Annoying but fine.

about a year ago, the manager of the park knocked on the door asking for their credit card!!! (I must have binned it but said I hadn’t seen anything) turns out that they can’t get a bank account due to no address (they live in a big caravan with their feral kids on the park so no address) bad credit and this card was their only way of getting money. It took us flippin ages to get it removed from our address as the company refused to make amendments without full details etc.

Ive just had an Amazon delivery in their name! (Partner took it in thinking it was for us)

AIBU - suck it up and behave like a good neighbour and wait for them to collect

YANBU - leave the parcel outside in the pouring rain with a note asking not to use our address again

*they are quite loud and scary and I don’t like confrontation

Say you have no idea who the package is for and make Amazon take it away. Keep returning post. You aren't a post office! Deny all knowledge of receiving anything.

metalbottle · 11/03/2026 11:34

Refuse all post/parcels that aren't for you and be clear to the manager that they can't do this. The holiday park will have an address.

Happyasapiginmuck1 · 11/03/2026 11:37

UpTheWomen · 11/03/2026 09:55

Don’t bin post or it will keep coming. Write ‘not known at this address, return to sender’ on each piece and put it in a postbox and Royal Mail will return it. Over time it should reduce the amount you get.

I did this for 20+ years for letters that came from the same place for the same person, and they still kept sending them. They now go in the bin.

Psychosislotus · 11/03/2026 11:41

Gosh be careful. This happened to a colleague and it trashed their credit file. Someone was using their address and defaulted on a car loan. Had serious serious problems.

Gardenquestion22 · 11/03/2026 11:42

You can open letters that arrive at your address even if they are not addressed to you and then contact the company to say 'not at this address' - I would as it's possible there is fraud going on. Also look at your house on make sure it's not registered anywhere as a business.

Iamnotalemming · 11/03/2026 11:45

Yes that's not on. It is fraud and massively annoying and inconvenient. Their lack of address is not your problem to solve.

We had something similar and we ended up contacting anyone who had written incorrectly to our address to make a record that random man who had used our address did not and had never lived there. After a few of them treated it seriously and as fraud he stopped (and then tried it using our neighbour's address).

MyDeftDuck · 11/03/2026 11:48

Firstly, have all you own Amazon deliveries made to a drop box location. Then refuse to accept any deliveries from Amazon for anyone else and put a note on your door to that effect too.
Mark all mail ‘not at this address’ and return to sender.

Badbadbunny · 11/03/2026 11:52

WorstPaceScenario · 11/03/2026 09:47

I'd start checking the name on every package delivered, and refusing to accept anything that's not for you. In terms of letters, return them as not known at the address rather than binning them - inconvenient, but it means that the sender is made aware

I've done the same. Been caught out a few times by not checking the name on the parcel, but I do try to look before accepting it, especially if I'm not expecting a parcel. Delivery drivers are never happy that I won't accept it but tough that's their problem. Unfortunately these days, drivers seem happy to leave parcels on the doorstep, so if it's not for me, that's where it stays, even if it gets soaked!!

Obviously VERY different if a neighbour asks in advance if I'll take in a parcel for them, but there are a couple of neighbours we've had problems with who I'll not do any favours for (one wrote off my car after leaving her handbrake off parked on her steep drive and then trying to make out it was my fault for parking on the road!! - I'll not be doing her any favours!!).

30minutesaday · 11/03/2026 11:55

Return the parcels. I used to work in Council Tax and people needed a main residence when living at these places. If they gave your address it would affect your eligibility to claim benefits or discounts ie Single Person Discount if you lived alone. You could also end up with bailiffs at your door. Refuse parcels and return post as not at this address.

SummerFate · 11/03/2026 12:13

houseofisms · 11/03/2026 09:51

More often than not the delivery driver leaves parcels in the porch without even knocking! (That’s fine as renovating and have lots of deliveries)

Sign in the porch - “Deliveries for this address only. Parcels and post for the Seaview Holiday Park not accepted.”

AnAppleAWeek · 11/03/2026 12:19

houseofisms · 11/03/2026 09:48

To add, the holiday park obviously has its own address so wondering why they don’t use that?

Because they are up to no good!

TallulahBetty · 11/03/2026 12:23

SugarPuffSandwiches · 11/03/2026 10:44

Have you checked your credit files as well? You don't want your name/house having marks against it as could cause you all sorts of problems in future.

Credit is marked against people, not addresses.

LoudTealHare · 11/03/2026 12:23

houseofisms · 11/03/2026 09:48

To add, the holiday park obviously has its own address so wondering why they don’t use that?

There is absolutely no reason they can’t use the holiday park address! We have a holiday home on a park and when we are up there have no issues with Amazon delivery to us!

TallulahBetty · 11/03/2026 12:24

Psychosislotus · 11/03/2026 11:41

Gosh be careful. This happened to a colleague and it trashed their credit file. Someone was using their address and defaulted on a car loan. Had serious serious problems.

Not unless the loan was in their name, or this happened many years ago.

Addresses have not been 'blacklisted' for yeeeeeears.

houseofisms · 11/03/2026 12:30

OtterMummy2024 · 11/03/2026 11:32

Say you have no idea who the package is for and make Amazon take it away. Keep returning post. You aren't a post office! Deny all knowledge of receiving anything.

But Amazon would have a photo of my partner taking it at the door? (He didn’t check all the names and we get a lot of deliveries)

our house/door is quite destictive and they would know? These are the types that you don’t want to get involved with

OP posts:
Catsarenottheonlypets · 11/03/2026 12:32

KiposWonderbeasts · 11/03/2026 10:00

It's fraud. The campsite it not a legal domestic address so they don't pay council tax and they can't get bank accounts etc.

The site will hold a holiday licence and not a Permanent Residence licence.

A few are residential sites and the people living their pay the lower band council tax. Most sites will allow you to live on site for 10 or 11 months of the year ( not continuously)but there are clauses.

Riverflow6 · 11/03/2026 12:34

icouldholditwithacobweb · 11/03/2026 09:50

Nothing that got sent to my address would ever make it to the people staying in the holiday park. It would mysteriously never have arrived, I never saw it, how unfortunate, so weird, no idea why it would have come to my address, hope you find it soon. As others said, accept nothing that isn't addressed to you. They will soon learn.

This. I would be binning everything and acting as innnoent as pie. Once you take one parcel in, it’s a terrible downward slope.

CF

Suedoh · 11/03/2026 12:36

I can't believe they can't just use Caravan 11, Acacia Caravan park

singthing · 11/03/2026 12:38

Gardenquestion22 · 11/03/2026 11:42

You can open letters that arrive at your address even if they are not addressed to you and then contact the company to say 'not at this address' - I would as it's possible there is fraud going on. Also look at your house on make sure it's not registered anywhere as a business.

I have lived in this house since it was built, so I open anything and everything that has my address on.

You always get people on these types of threads who pompously bleat on about how it is illegal (dun-dun-DUNNNNN!) to open someone else's post, but they always fail to complete their cut and paste legalese, which adds on the context about having malicious intent. Given I am the only person living here, you better believe I am going to make sure there are no shenanigans afoot with my address!

Shittyyear2025 · 11/03/2026 12:50

Informing a bank that someone doesn't live at your address should immediately block them from using their accounts until they have updated their details. Or at least it did when I did that job 20 years ago.

How are they getting approved for credit if they're using the wrong address?

You need to start refusing parcels, returning ALL mail as 'addressee moved away' or 'not known at this address'

Check your credit file and electoral register.

Isobel201 · 11/03/2026 13:01

takealettermsjones · 11/03/2026 10:44

Oh that's not good! I had to contact Action Fraud once and they were very good, but I suppose it depends on how busy they are at the time etc. I hope you got your money back!

yes fortunately Tesco were very good and got my money refunded. The CFs attempted another purchase as well but that failed.