Aggressive neighbour slamming door

[Livi735]

Hi, first time posting!

I live in half a house in London - we own the bottom half, and our upstairs neighbour lives upstairs in a property owned by social housing. We have a shared front door and then an inner door each. Lived here 6 years and always got on ok. I’ve heard her having screaming rows with neighbours in the past but we’ve never done anything to get on her bad side - until now.

Last Friday night I heard an hour long screaming match upstairs, with furniture crashing. I then heard a child scream and more crashing, so called 101 and they sent a lovely copper around within 3 mins who seemed happy everything was ok.

Since then the neighbour has been slamming our communal door multiple times a day, even at night. To the extent that she’s broken the lock. I caught her in action and asked her to stop and she screamed and swore in my face, called my kids ‘f-ing little brats’ and I felt unsafe - like she might attack me.

I’ve reported the slamming to the housing association as antisocial behaviour, as well as the council. Am I missing anything? It’s definitely working to make me feel intimidated in my own home urgh.

Last year my next door neighbour asked her to turn down music and see threatened to pour wee over him (!) to give you an example of the aggression level.

Is she still taking aim at the neighbour who complained last year or has it died down?

Who owns the front door? Who has paid for a new lock? She sounds awful, keep complaining to try and get her out.

Just keep a log of her behaviour and report all threats to 101 and her housing association. Take it seriously as she sounds unhinged
Report to social services anonymously
Who has the responsibility of the front door? Maybe ask housing association/put one of those gentle close door thingies on at the top to prevent her slamming it and further damage.. oh yes make sure you report her damage to the housing association

I’d fill out the online police form just to say what’s happening after you called in a concern, tell them you feel unsafe and feel harassed and as you can hear the threats she gives other people, you’re worried especially now that she has mentioned your children.

Just keep reporting to the HA/landlord. I sympathy with you OP really do I’ve lived with some awful neighbours, heroin addicts, squatters and just basically awful people.

Do The same back? She sounds all mouth rather than dangerous. You could be the same?

The op says she feels unsafe, it wouldn’t be wise to advise she escalates this by doing it back - especially as she then loses any grounds to complain to this woman’s landlord etc. it’s not for use to decide if this woman is dangerous or not - imagine if she followed your advice then she came back to say the woman had hurt her or her kids.

I’d ask around and see who else she has unleashed this temper on. Then I’d speak to the social landlord again with the aim of getting her out. Let them know her unhinged behaviour has broken the door. Start keeping diaries of door slamming, dates and times of screaming and threats. it could take a while and you’ll need all the evidence you can get. She won’t change and why should you be living in fear because of one anti social loon?

She doesn’t need to. She could do absolutely nothing and have the same outcome. Does she have a history of hurting anyone? Has she been to prison? Or is she just the gobby neighbour?

That’s still technically going but they avoid each other. She plays incredibly loud music and the neighbour complains to the council but it doesn’t seem to go anywhere. The loud music bothers us less due to window proximity but I can see it is unreasonably loud at times.

The housing association owns the door, as we are leaseholders we would be charged for communal repairs through our service charge but we have noted we will refuse to pay as it was done through vandalism.

My husband fixed the door with his tools so no cost so far but it needs a proper fix which will be by the housing association.

Well now she has broken the door it’s vandalism and I don’t want to risk breaking the door myself!

Ignore her as much as possible and keep a diary of events and keep on reporting and I would def. get a ring door bell to record too. You shouldn't have all this stress but as said before some people are totally mad to start with. Someone on MN can't say if she is mad or dangerous, so treat with caution.
Get other neighbours on board if possible.