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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Have a nice day or keep smiling?

54 replies

Netcurtainnelly · 02/03/2026 12:03

Somebody's suggestion that instead of the cashier in a shop saying have a nice day, at the end of the transaction,it would be good if they said keep smiling to the customer?😀

Which do you think is best?
Have a nice day or keep smiling?

OP posts:
HoskinsChoice · 02/03/2026 12:46

Urgh. Both awful. American irritating effervescent shite being brought over here. Just say thanks and bye.

Netcurtainnelly · 02/03/2026 12:50

BringBackTheLight · 02/03/2026 12:10

They'd get a hard stare from me if they said keep smiling!
Are you in the USA?

No.

OP posts:
Netcurtainnelly · 02/03/2026 12:51

Swiftie1878 · 02/03/2026 12:06

Neither. Goodbye and thank you are the only necessary words.

Bet your fun at 🎉 parties.

OP posts:
Netcurtainnelly · 02/03/2026 12:52

Paquitavariation · 02/03/2026 12:04

Neither. Thank you is all that’s required.

Oh dear. Bet your fun.

OP posts:
Netcurtainnelly · 02/03/2026 12:52

FlowerFairyDaisy · 02/03/2026 12:07

'Have a good day' is nice. People are used to it and know that it doesn't require a response.

'Keep smiling' assumes they have things to keep smiling about when they may not.

Have a nice rest of the day I like

OP posts:
Sahara123 · 02/03/2026 12:57

If someone said keep smiling to me today I would want to deck them to be honest. I’ve got too much difficult stuff going on, I can mange to smile and be civil but that would just send me over the edge.

UnimatrixZeroOne · 02/03/2026 13:11

Keep smiling? Fuck off.

Tillow4ever · 02/03/2026 13:25

Keep smiling is an awful suggestion. You have no idea what’s going on with someone, and to basically order them to smile when they could be struggling is just wrong. What happened it it’s ok not to be ok?

Enjoy your day, have a great afternoon, enjoy the weekend when it gets here (on a Friday obviously) or similar are all fine and friendly enough for a stranger. I’d probably say “I hope you” at the start, but we all know that’s what’s meant!

By the way OP, it’s “you’re” not “your” for your two comebacks berating previous posters who were kind enough to spend their time giving you an answer when they didn’t have to. I think what you meant to say was “thank you for your opinion”.

Aussiesgettingsmashed · 02/03/2026 13:40

Blueunicornthistle · 02/03/2026 12:41

Keep smiling is really inappropriate.

If I patronised a store where the customer advisors were all told to say “keep smiling” I’d complain to management.

You patronised their store so they patronised you. That seems fair.

FlowerFairyDaisy · 02/03/2026 13:40

Netcurtainnelly · 02/03/2026 12:52

Have a nice rest of the day I like

I like that one, too! Probably one of the only phrases that I feel able to put my usual dislike of Americanisms aside for because it's usually said very sweetly by young people!

Although, Jack Whitehall's father always pops into my mind!

WhatAMarvelousTune · 02/03/2026 13:45

“Have a nice day” works fine because people know it’s a polite pleasantry to end an interaction, and that it doesn’t require a response. It’s very expected.

Macaroni46 · 02/03/2026 13:46

keep smiling would piss me off

Laserwho · 02/03/2026 13:50

Both terms are Americanisms. A quick goodbye or thankyou is more than enough. I dont need that nonsense.

Netcurtainnelly · 02/03/2026 15:59

Tillow4ever · 02/03/2026 13:25

Keep smiling is an awful suggestion. You have no idea what’s going on with someone, and to basically order them to smile when they could be struggling is just wrong. What happened it it’s ok not to be ok?

Enjoy your day, have a great afternoon, enjoy the weekend when it gets here (on a Friday obviously) or similar are all fine and friendly enough for a stranger. I’d probably say “I hope you” at the start, but we all know that’s what’s meant!

By the way OP, it’s “you’re” not “your” for your two comebacks berating previous posters who were kind enough to spend their time giving you an answer when they didn’t have to. I think what you meant to say was “thank you for your opinion”.

No sorry I really didn't mean to say that.

OP posts:
Netcurtainnelly · 02/03/2026 16:00

WhatAMarvelousTune · 02/03/2026 13:45

“Have a nice day” works fine because people know it’s a polite pleasantry to end an interaction, and that it doesn’t require a response. It’s very expected.

Yes so does, enjoy the rest of your day.

OP posts:
muddyford · 02/03/2026 16:03

Or the much pleasanter "Goodbye".

Auroraloves · 02/03/2026 16:04

Where on earth has the suggestion for ‘keep smiling’ come from. As a customer I’d assume they were being sarcastic. If I still worked in retail I’d cringe if they expected staff to say that

Netcurtainnelly · 02/03/2026 16:06

muddyford · 02/03/2026 16:03

Or the much pleasanter "Goodbye".

You can say that too.

OP posts:
muddyford · 02/03/2026 16:07

Auroraloves · 02/03/2026 16:04

Where on earth has the suggestion for ‘keep smiling’ come from. As a customer I’d assume they were being sarcastic. If I still worked in retail I’d cringe if they expected staff to say that

From blokes on a break on a building site, perhaps? Though that does the vast majority a disservice.

Both expressions are smug and patronising.

BauhausOfEliott · 02/03/2026 16:44

It's fucking awful being told to smile.

'Have a nice day' or a pleasant 'Thanks very much, bye now' is fine.

ScrambledEggs12 · 02/03/2026 16:47

Unless I was in the USA I'd think they were taking the piss if they said either.

SadTimesInFife · 02/03/2026 20:08

"Should have gone to Specsavers"

Morepositivemum · 02/03/2026 20:11

Do you mean smile or say keep smiling?! I always say have a good one or hope your day gets better depending on what we talked about. I sometimes tell people to make sure they put their feet up and have a rest!!

springawakeningss · 02/03/2026 20:21

"Have a magical day!"

thetruthshallsetyoufreebutfirstitwillpissyouoff · 03/03/2026 05:48

Personally I prefer all the cashiers to fall into a rendition of 'So long, farewell' from the Sound of Music everytime someone leaves the shop. But sadly customer service is dead these days.