WWYD? Appointment turned out very bizarrely!

[Needablueskyholiday]

I had a very random appointment this afternoon. Whilst I laughed it off with a very embarrassed, apologetic and mortified optician I am still confused as to how to proceed.

Without wanting to drip feed, the glasses you wear for my an eye test (where they drop the test lenses in and ask better with or without) broke mid eye test. One of the arms snapped off.

The eye test continued after a laugh between the optician and myself, with me holding the ‘glasses’ still on one side, as best as I could. The opticians chain didn’t have a spare pair and after a while used a child’s pair they happened to find. Whilst the appointment continued I’m concerned the new glasses prescription I was prescribed, isn’t accurate as the ‘kids’ optician glasses I was wearing I found hard to see out, as they were small. I know the optician doing the test was mortified and kept apologising for the lack of professionalism.

WWYD? Just go with the optician’s prescription or ask for a new eye test?

For what it’s worth, I pay for designer frames so don’t want to waste hundreds or pounds on an incorrect prescription. Or do I trust her professional judgement, that she knew what she was doing regardless of the kids or adult optician test glasses?

Just ask for a new eye test.

No one's fault. Just it went wrong.

Could you ask for a repeat test?

Get some cheap glasses from goggles4u or similar so you can test the prescription before a big spend.

I only voted YABU because you were unreasonable to not stop and reschedule the appointment there and then.

Definitely request a new eye exam but also find a new opticians, OP. They have a machine at my local specsavers. They may pull out the old bad boys to double check, but the main test is something you lay your chin on and look through.

Not sure why they didn't just stop eye test and ask you to come back.

New eye test.

Did you already order glasses at the end of the test? Or did you leave without ordering?

If you left without ordering then just book a new test. It’s not a big deal. If you already bought glasses then it’s tricky but if they turn out to be a bad prescription, then you can maybe talk to them about absorbing the cost of getting the lenses changed as it’s their fault you had a bad test.

This! When I needed glasses, I went to the independent optician my parents used. I bought expensive frames and was back three times to get the prescription adjusted, eventually I told them to just put a reading prescription in them, and even that was duff!

I went to specsavers and the testing equipment/tech was night and day - beyond superior. I still have my tests at Specsavers, but I buy my glasses online. I've found spex4less to be good, huge range of designer frames and lots of deals.

I pay for designer frames Why? Just out of interest. Do you find they last longer, look better or some other reason?

I too would have stopped the test and ask for it to be done again.

A "random" appointment? You mean you just walked in? Maybe that's why they weren't equipped. Get a new test.
The bigger question is, why are you wasting money on designer glasses? Are you aware that designers have little to do with them, and 90% of them all come from the same Italian company?
You can get nice ones from places like Warby Parker in the U.S. and Canada. Me, I bought dirt-cheap ones online from Zenni, and the weird thing is, I'm constantly getting compliments from strangers.

If you ordered glasses from the practice you had the test done at - then I really wouldn't worry as they'd need to replace them any way if they were wrong.

I'm any optometrist and I absolutely wouldn't give out a prescription I wasn't 100% about anyway.

I don't see any issue. If the prescription is fine, no harm done. If it's not fine, get tested again and a new set of lenses. It won't cost you anything. I wouldn't automatically demand a new test as the one you had might be fine.