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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be utterly tired of having to deal with the NHS in ‘combat mode’?

32 replies

ChequerToRed · 27/02/2026 11:20

Some background- Unfortunately my adult life has been plagued by serious health issues, and I’ve been failed time and time again. To begin with it was a major eye condition and I got swept up in the Bristol Eye Hospital appointments scandal, which was so bad it made mainstream headline news at the time as some people went blind as a result. Next up I was diagnosed with cancer just over six years ago, not long after my diagnosis one of the oncology team was so rude and dismissive I had to make a formal complaint and didn’t see them again during my treatment, treatment that was nearly screwed up by them forgetting to send my sample to genetics, the results of which made a difference to the second half of my chemo regimen. If it hadn’t been for my DH stepping in (he actually had to take time out of work to collect and transport the sample to genetics himself when we found out what had happened) I wouldn’t have received the correct chemo type for three rounds. I was put into medical menopause, and only after complaining about the side effects of this was I referred to the menopause clinic, who turned out to be as useful as a hole in the head.
Now I’ve been referred to gynaecology, I thought for just an ultrasound but the cheery woman booking the appointment said I ‘should bring a couple of paracetamol in case you need a hysteroscopy’.
No.
Bad news for them is that I’m already quite well informed about the long and ongoing controversy over the glib and dismissive way clinics deal with pain management around this procedure, and that one third of women find it extremely painful and even traumatising. Because of this, if they say they require one that day I will be refusing and insist they book me in to do it under sedation ( I have a tilted uterus, I found childbirth so horrendous I only did it once, and I’ve been in surgical menopause since the cancer treatment). I haven’t even been to the appointment yet and I’m already having the added stress of being in potential combat mode.
I’m so, so tired of having to approach my every interaction with the NHS in a wary and defensive position, to be constantly having to brace myself, in already stressful situations, for the endless need to adequately advocate for myself, to have to inform myself well over and above the information I receive. Every Single Time.
AIBU to think that I shouldn’t have to feel this extra layer of stress and fear over and above the medical issue I’m seeking treatment for? How do those who are less resilient, who don’t have a supportive partner for backup, who don’t have the same communication skills, the same ability to approach in a truly informed way, supposed to deal with this?
😩

OP posts:
Bulbsbulbsbulbs · 27/02/2026 15:56

You absolutely must insist on a GA if you need a hysteroscopy.

I went to my appointment having had my GP write a letter, having phoned the consultants secretary to say I needed a GA to find that none of it had been communicated to the consultant I actually saw! I was ready for a fight so said I needed a GA and have the reasons. I was totally shocked when the consultant said " You don't need to tell me why you want a GA. If you want one you'll have one. It is a barbaric procedure and I refuse to perform one without a GA".

It's so inconsistent is the problem and nobody seemed to know how to request a GA in advance. When I had it it was amazing, everyone was so kind and caring.

PoppySaidYesIKnow · 27/02/2026 16:01

I once worked with someone who was genuinely thick, they had a basic admin job, and couldn’t do that to any decent standard. Also made multiple untrue allegations about others - was truly dangerous. I lost track of them after I left that employer. I was horrified to discover about ten years later that this person has a really high up management position in the NHS. That sealed it for me!

starrynight009 · 27/02/2026 16:23

I get the combat mode. I was someone who once sang the praises of the NHS. Then I had a DD who was born with a medical condition.

Pre-Covid when she was born and had all of her operations, it was better. Post-Covid and the aftercare (she has a lifelong medical condition) it has been a nightmare. Everything has been a battle. I can never get hold of the support teams. They sometimes cancel appointment after appointment very last minute. I'm constantly having to chase things up because they forget to book things in. I get consultants saying they're committed to helping then discharging us at the next appointment. I'm sick of it. We have found some angels on the way....but I generally just expect the worse from the NHS now. I have gone private on occasion in desperation, spending money I barely had but you do when it's your child.

The NHS is a broken system.

AnAlpacaForChristmasPleaseSanta · 27/02/2026 16:31

Hope everything goes well for you both @Jan24680 .

Vinvertebrate · 27/02/2026 16:35

PoppySaidYesIKnow · 27/02/2026 16:01

I once worked with someone who was genuinely thick, they had a basic admin job, and couldn’t do that to any decent standard. Also made multiple untrue allegations about others - was truly dangerous. I lost track of them after I left that employer. I was horrified to discover about ten years later that this person has a really high up management position in the NHS. That sealed it for me!

Same here. In an 25 year legal career, the only solicitor I ever managed who was basically unemployable is now on the SLT of a Trust. It’s like a retirement home for failed anythings.

Baggingarea · 27/02/2026 16:40

Oh mate, im sorry and can totally relate. Hope things get better.

Its so difficult because i would give anything to just pay for full private insurance as I can afford it. I already have to self fund some treatment because its not available on the nhs, and uk insurers don't cover because the nhs should. Its a vicious circle.

I have also had nhs drs and nurses be incredibly rude to me for no reason. Just like some patients need reminding that the squeeze isnt drs and nurses' fault, some staff need reminding the squeeze isnt down to patients either!

The system is well and truly broken. I cant imagine anyone defending it has had to deal with chronic, non emergency conditions but they'll get a nasty shock when it affects them.

MindYourUsage · 27/02/2026 16:43

Advicating for anyone iver the age of 60 is crackers.

They see "mild arthritis" and their eyes light up!! "OH YES! Well that is it then, yes yes must be your arthritis." (Sends to physio for manipulation etc)

Fought tooth and nail for MRIs which showed she had a double pelvis fracture and three fractures in her foot.

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