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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cleaners' contempt for their clients

29 replies

bookmarkymark · 24/02/2026 13:30

(preface this by saying I love my cleaner, she is here now and she is excellent)

but... I have noticed through the years, mainly on a local 'mums' facebook group (15k) members, some absolutely attitudey comments from independent cleaners. Saying people want it done cheaply, high workload, constant requests. Pay peanuts for work that you can’t or won’t do your self. Exploited and under-appreciated.

Compare their expectations of pay to a highly skilled job (like electrician), but in the same breath say that women could clean their own house if they could be arsed. Which is it?

Surely, there is a going rate and if you accept a job for a rate you are willing to work for, that's what you do.

Of course, no excuse for rudeness, but this cuts both ways. I wish women could appreciate the women they work for, and the women who work for them!

OP posts:
latetothefisting · 09/08/2026 12:00

Daleksatemyshed · 24/02/2026 13:50

It depends on your attitute to your cleaner. Some people make a decent salary but try to get extra work for no more money. If you're decent to your cleaner she won't complain about you

well this is utter nonsense. cleaners are human just like everyone else. they aren't some sort of mary poppins saint! it's just as possible to get a bitchy cleaner who is nice to your face but moans behind your back is it is possible to have a cowbag of an executive director, nurse or teacher 😕

but yeah I agree OP. Either moan about it being a job anyone could do = your clients are lazy, or that it's a skilled profession = you deserve better pay. And, actually, while moaning to a friend or family member is fine, moaning online at all is deeply stupid and unprofessional, particularly if they are posting on anything with their real names or can be easily identified. Again, if you want to be treated like a professional, behave like one - if you'd think it wasn't appropriate for nurses to be slagging off patients online then the same applies!

Jellycatspyjamas · 09/08/2026 12:40

My cleaner is worth her weight in gold, always reliable, happy to swap out tasks for things that need done, she work hard for a living and totally deserves the fee she charges. She wouldn’t dream of slagging off her clients and understands that most people use her service because they aren’t able to do what she does in the time she has available.

I also know folk who do look down on their cleaner forgetting that the cleaner is doing they’ve chosen not to.

Papyrophile · 09/08/2026 15:24

I have generally had good cleaners, who gave give or great value. And some duds who messaged to cancel at the 11th hour for no good reason. The nice, good ones got their pay increased faster.

Morepositivemum · 09/08/2026 15:34

ClickBeat
Does cleaning only apply to women?
My husband is equally he responsible for the cleanliness or otherwise of our house

Women predominantly care more- no matter who does the cleaning it will be the woman generally who will be more stressed by the state of the house.

Op I think people should be grateful to cleaners, they do the jobs people are less likely to do/ be able to do.

In the same vein I don’t think I cleaner should ever complain about her job, I know people who’ve had heart attacks, someone who had a stroke, women who’ve been on the ground struggling with the juggle of workload or mh, they don’t need someone judging them!!

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