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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Holiday cottage - Booting family out, AIBU?

319 replies

HolidayCottageAnnoyance · 23/02/2026 15:26

I have a holiday cottage which does not allow children under 12. This is for health and safety reasons (think steep stairs, pond, open and functioning fireplace etc). It says on the listing at three different points on the listing page that children under 12 are not allowed. This includes babes in arms. It also makes it clear when you book (i.e. once you've selected dates and you get through to payment) that children are not allowed. There is literally no way this can be missed.

I had a phone call from a neighbour this morning as they had seen a toddler in the garden and had noticed that the car that the 'couple' arrived in has a baby-seat in it. I rang the cottage company before lunch and received a rather passive response that made it clear they didn't want the grief of turfing the family out. I was very firm and said I wanted them out by the end of the day. Long story short they are still there (I have texted said neighbour to check).

So here is my AIBU: would I be completely unreasonable to send a relative tomorrow to boot them out if they are still there? As it's all done through the cottage company I have no way of getting in touch with them myself, so either relying on the ineffectual cottage company or sending a relative are my only choices.

YABU: Let it go, the child hasn't been injured so far and it's only four more nights.
YANBU: They're cheeky fucks and you should boot them out even if the holiday cottage company isn't going to help. Then you should find a new holiday cottage company to list through.

OP posts:
Aluna · 23/02/2026 19:25

DamsonGoldfinch · 23/02/2026 18:54

Yes. This is literally how insurance works.

You literally cannot exclude children legally.

ChillingWithMySnowmies · 23/02/2026 19:27

Aluna · 23/02/2026 19:25

You literally cannot exclude children legally.

you can, but it's a different kind of insurance.

I attend a regular event that is 18+ only.. we literally are not covered to have under 18s at the event.

Itsmetheflamingo · 23/02/2026 19:31

ChillingWithMySnowmies · 23/02/2026 19:27

you can, but it's a different kind of insurance.

I attend a regular event that is 18+ only.. we literally are not covered to have under 18s at the event.

Your or the venues public liability still covers everyone.

and presumably, if you aren’t allowed under 18s at the venue you actually do something to ensure they aren’t there, like have a doorman?

regardless, under 18s who sneak into over 18s nightclubs are covered by public liability insurance if say, the nightclub burns down. It’s outrageous to suggest they’re not.

ThisDandyWriter · 23/02/2026 19:32

ChillingWithMySnowmies · 23/02/2026 19:24

Of course it does, because the risks of injury/death are why the OP specifies they don't want children under 12 in the property.

The OP is within their right to not want to childproof her holiday home.

Why would she have to child proof it, the rules say that children shouldn’t be there. If someone takes their child then as long as no negligence (ie there should be bannisters) then if something happens , it’s on them.

Gonnagetgoingreturnsagain · 23/02/2026 19:35

Aluna · 23/02/2026 19:25

You literally cannot exclude children legally.

How can you not exclude children legally? If there are issues with the property which OP does not want to make childproof then surely that’s that! And ties in with insurance. If

Aluna · 23/02/2026 19:36

Gonnagetgoingreturnsagain · 23/02/2026 19:35

How can you not exclude children legally? If there are issues with the property which OP does not want to make childproof then surely that’s that! And ties in with insurance. If

From the insurance policy.

Aluna · 23/02/2026 19:37

ChillingWithMySnowmies · 23/02/2026 19:27

you can, but it's a different kind of insurance.

I attend a regular event that is 18+ only.. we literally are not covered to have under 18s at the event.

That’s an event.

This is a property - you cannot legally exclude children from public liability policies.

Gonnagetgoingreturnsagain · 23/02/2026 19:38

Aluna · 23/02/2026 19:36

From the insurance policy.

I can’t link but I just googled and legally you can do this. Simpson Millar.

Gonnagetgoingreturnsagain · 23/02/2026 19:39

Aluna · 23/02/2026 19:37

That’s an event.

This is a property - you cannot legally exclude children from public liability policies.

Policies maybe. The fact remains it’s OP’s property. If she says she doesn’t want dogs, children etc that’s her right as the property owner.

Asnuggle · 23/02/2026 19:39

HolidayCottageAnnoyance · 23/02/2026 16:55

A brief update: relative has gone over to the cottage company office which is in the same village as my holiday cottage. The cottage company were emailed at lunch, following the call, and have not replied so I thought this was a nice and restrained middle ground.

Ultimately, I am not worried about my insurance or anything like that. I’m sadly not positive enough to think that emailing them my concerns absolves me of any blame should anything terrible happen. Perhaps it does. But I won’t take that risk. Chances are the child would be fine, but again I’m not taking that risk. I instituted the no under 12s rule for a reason!

The relative has gone to the offices, and…..?

It is a very odd that you even thought a relative rocking up on their door step, a complete stranger and not the owner or agency staff, telling them to get out. Very very odd.

Itsmetheflamingo · 23/02/2026 19:39

Gonnagetgoingreturnsagain · 23/02/2026 19:35

How can you not exclude children legally? If there are issues with the property which OP does not want to make childproof then surely that’s that! And ties in with insurance. If

She can exclude children from her property.

she can’t exclude them from the insurance that covers her property.

not sure why you would want to even if you could tbf. It’s not like it would be any cheaper

Itsmetheflamingo · 23/02/2026 19:41

Gonnagetgoingreturnsagain · 23/02/2026 19:38

I can’t link but I just googled and legally you can do this. Simpson Millar.

Simpson milllar is just the name of a legal firm?

Gonnagetgoingreturnsagain · 23/02/2026 19:41

Itsmetheflamingo · 23/02/2026 19:41

Simpson milllar is just the name of a legal firm?

But that’s where the AI answer came from. Just giving the source.

Itsmetheflamingo · 23/02/2026 19:42

Aluna · 23/02/2026 19:37

That’s an event.

This is a property - you cannot legally exclude children from public liability policies.

And to support that legal obligation, public liability policies that exclude certain groups don’t even exist.

Gonnagetgoingreturnsagain · 23/02/2026 19:43

Itsmetheflamingo · 23/02/2026 19:39

She can exclude children from her property.

she can’t exclude them from the insurance that covers her property.

not sure why you would want to even if you could tbf. It’s not like it would be any cheaper

I don’t get this. So OP can exclude children from her property. So are children covered under the insurance policy or is OP not allowed to specify that they are not covered?

Itsmetheflamingo · 23/02/2026 19:44

Gonnagetgoingreturnsagain · 23/02/2026 19:41

But that’s where the AI answer came from. Just giving the source.

So don’t google Simpson millar google some AI question that you haven’t shared with us?

sounds like robust knowledge of public liability insurance 😆

Gonnagetgoingreturnsagain · 23/02/2026 19:46

Itsmetheflamingo · 23/02/2026 19:44

So don’t google Simpson millar google some AI question that you haven’t shared with us?

sounds like robust knowledge of public liability insurance 😆

I’m not claiming to have robust knowledge of public liability insurance!

Itsmetheflamingo · 23/02/2026 19:46

Gonnagetgoingreturnsagain · 23/02/2026 19:43

I don’t get this. So OP can exclude children from her property. So are children covered under the insurance policy or is OP not allowed to specify that they are not covered?

Children are covered by insurance

this instance has ZERO to do with insurance as OP has stated herself. Poster after poster are hysterically insisting OP will be liable for the death of a child and needs to evict them immediately.

OP is allowed to exclude children from
her holiday cottage if she wants. If any happen to get in, they are covered by insurance

Gonnagetgoingreturnsagain · 23/02/2026 19:47

Itsmetheflamingo · 23/02/2026 19:44

So don’t google Simpson millar google some AI question that you haven’t shared with us?

sounds like robust knowledge of public liability insurance 😆

I can’t share the AI answer. It have SM as the source, I didn’t look on SM webpage.

Helen1625 · 23/02/2026 19:47

pinkdelight · 23/02/2026 18:48

Places don't have rules so that people can go ahead and break them but it's fine because it's on them. The rules are the rules, whether it's for healthy and safety or because the OP hates kids in her house, it's irrelevant, and also irrelevant whether the parents are vigilant safety officers who watch their kids like hawks or lax bastards who'd let their kids drown. The rule of the property was that no under-12s were allowed. It's not no under-12s are allowed unless you want to bring them and take the risk. They aren't allowed so the contract is null and void and they can be turfed out with no refund because they broke the rules. End of.

Agree with everything you've said

Gonnagetgoingreturnsagain · 23/02/2026 19:47

Itsmetheflamingo · 23/02/2026 19:46

Children are covered by insurance

this instance has ZERO to do with insurance as OP has stated herself. Poster after poster are hysterically insisting OP will be liable for the death of a child and needs to evict them immediately.

OP is allowed to exclude children from
her holiday cottage if she wants. If any happen to get in, they are covered by insurance

Understood.

ThisDandyWriter · 23/02/2026 19:49

Gonnagetgoingreturnsagain · 23/02/2026 19:43

I don’t get this. So OP can exclude children from her property. So are children covered under the insurance policy or is OP not allowed to specify that they are not covered?

She can say she doesn’t want them but if ultimately they go and something happens, they/parents can still claim under the public liability of the house insurance (we all have PL under our house insurance btw). Whether they are successful would depend on if OP has been negligent. My guess would be that a child drowning in a pond when a warning was given, wouldn’t be negligence, but say the edge of the pond collapsed due to poor maintenance and the child feel in that way, that could be negligence.

Itsmetheflamingo · 23/02/2026 19:51

ThisDandyWriter · 23/02/2026 19:49

She can say she doesn’t want them but if ultimately they go and something happens, they/parents can still claim under the public liability of the house insurance (we all have PL under our house insurance btw). Whether they are successful would depend on if OP has been negligent. My guess would be that a child drowning in a pond when a warning was given, wouldn’t be negligence, but say the edge of the pond collapsed due to poor maintenance and the child feel in that way, that could be negligence.

Competley agree with this.

Gonnagetgoingreturnsagain · 23/02/2026 19:52

ThisDandyWriter · 23/02/2026 19:49

She can say she doesn’t want them but if ultimately they go and something happens, they/parents can still claim under the public liability of the house insurance (we all have PL under our house insurance btw). Whether they are successful would depend on if OP has been negligent. My guess would be that a child drowning in a pond when a warning was given, wouldn’t be negligence, but say the edge of the pond collapsed due to poor maintenance and the child feel in that way, that could be negligence.

Well that’s alright then isn’t it? The tenants are still in breach of their contract.

Gonnagetgoingreturnsagain · 23/02/2026 19:54

ThisDandyWriter · 23/02/2026 19:49

She can say she doesn’t want them but if ultimately they go and something happens, they/parents can still claim under the public liability of the house insurance (we all have PL under our house insurance btw). Whether they are successful would depend on if OP has been negligent. My guess would be that a child drowning in a pond when a warning was given, wouldn’t be negligence, but say the edge of the pond collapsed due to poor maintenance and the child feel in that way, that could be negligence.

Regardless the child isn’t meant to be there in the first place. Like I said before CFers for doing this.