Ryanair wtaf???

[MangosteenSoda]

I’ve never traveled with Ryanair before so had only heard of their awfulness.

Trying to book a flight for my disabled dc (not a mobility disability) and myself and the system will only let me select certain seats for the disabled passenger.

It’s giving me an option of two seats to choose from on the whole plane which isn’t very full at all. Moreover, neither seat has an available seat next to it, so it’s effectively trying to get me to book seats several rows apart (at the closest) for me and a non verbal tween.

Just wtaf?

On your photo the seats with the wheelchair logo are window and aisle seats. That seems a bit odd

There’s no need for FFSing.

My point is that a tired 2 or 3yo without autism could just as easily have a meltdown in a queue.
Being in a different queue doesn’t really help.

Indeed. The essence of the thread is that it’s a bit odd/pretty awful to allocate totally unsuitable seats to a disabled child.

This wasn’t the case. I had to select a seat from the other blue ones.

Of the two seats that were permitted for selection, only one of them had an available seat next to it (when I tried booking again without assistance selected). So I doubt they were automatically giving me the neighbouring seat because there was no indication of that during the process and because it appears that that would only have been possible with one of the seats.

I assume it’s something related to the algorithm, but it’s pretty rubbish and unhelpful.

Actually, on the Ryanair website it does say this

• Assistance type (DPNA): Passenger with cognitive or non-visible disability requiring assistance - select option DPNA. Please contact our Special Assistance team to provide details on the type and level of assistance required

So from that I would assume that customers have to contact their special assistance team.

But they don’t need to be contacted before booking the ticket. Only after, if you need to specify what kind of assistance.

The very next step in the booking process is to confirm that a wheelchair is not needed. Yet RA then went on to restrict him to a choice of two unsuitable seats. That’s all this thread is about, yet you seem determined to imply something else.