I’m staying in an Airbnb that’s effectively an annexe of someone’s apartment (a self-contained studio rather than just a bedroom). When I arrived, the host told me there was a problem with the water. He doesn’t speak great English, but from what I can gather, there was a leaking pipe and the building manager had switched the water off to prevent damage. There was still a supply, so he got the manager to switch it on briefly a couple of times so I could have a shower, but essentially for the first two days I had no running water.
The resort I’m in is a very popular winter sun destination, so moving to a hotel would have been prohibitively expensive, as the few still available have put their prices right up. I had no choice but to put up with it. I’m going to apply for a partial refund, but what do you think is fair? I’m thinking I should be refunded for the first two nights. I feel bad for the host as he’s really nice and this is largely out of his control - but at the same time, this is more than a minor inconvenience and I don’t feel I should be paying for somewhere without such a basic facility.