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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want to be able to sleep when I’m staying in a hotel.

172 replies

Hangerbout · 23/01/2026 09:22

I work away from home a lot, so have clocked up a lot of experiences in hotels. AIBU? Here are the problems:

  1. Bedrooms too hot. Air con default at 23 degrees appears to be the norm now, with restrictions on how low you can go (which is usually above what I need in order to sleep). Last week, the default was 25 degrees. Surely hotel chains have read the research that bedrooms need to be cool?
  2. Beds too narrow or short. One time, the bed was so small I had to sleep diagonally.
  3. Bed backboards affixed to inferior stud walls, resulting in waking up every time the person in the next room moves in their bed.
  4. Hotels not informing customers they are hosting migrants, homeless families and what seems to be recently released offenders: thank you for all the noise in the middle of the night.
  5. Doors that look like they’ve previously been crow-barred open. Cue trying to sleep with one eye open.
  6. Gyms only open at 7am. Like, that’s too late.
  7. Breakfast from 8am. Like, that’s too late.
  8. Severe restrictions on the shower temperature options. Thank you for the luke warm shower! Likewise, a lack of industry wide standard shower fixings: I don’t want to solve the shower equivalent of a rubic’s cube when I’m pressed for time. Oh, and the shower head maximum height being set at ‘hobbit mode’. Thank you for the crick in my neck.
  9. ’DOG FRIENDLY’ everywhere. Cue me not being able to breathe in a room formerly occupied by a dog due to allergy. But that’s ok because ‘customer wellbeing’.

Thank you for hearing my woes.

OP posts:
KimberleyClark · 23/01/2026 11:19

Purplebunnie · 23/01/2026 11:15

My biggest grievance with hotels is the rooms not being dark enough. Curtains never pull over properly, gaps down the side, security lights outside the window which then shines on the mirror which bounces light around the room. Light coming under the door as lights are left on all night in the corridor. Cannot understand why they aren't movement sensitive or timed light switches, would save a fortune on energy bills. Yes I'm looking at you Premier Inn and Best Western

This. Last time I stayed in a Premier Inn there were holes in the curtains.

MrsBobtonTrent · 23/01/2026 11:19

This used to be my life. I always took my own kettle, tea bags, rolls of washi tape (to cover the thousands of lights), and a plug extension cable. Emergency breakfast in my suitcase (porridge pot, biscuits). Travelodge are terrible ime, Premier Inn is better. No gym, but reasonable breakfast and good beds. Fairly good at dealing with noice complaints as they have to refund you otherwise.

I still take my kit with me if travelling.

WishIWasHibernating · 23/01/2026 11:19

@Sidebeforeself - the level of how annoying these issues are also depends on how much time you are spending in a certain hotel. A one-off trip, you might have to suck it up, but I've spent stints of over 6 months living Monday - Friday in the same hotel. If that is the situation, being unable to get breakfast (because it only starts at 0800) or not having time to get to the gym etc is much more of an issue.

Sure - some hotels may find it hard to get staff coming in early. But to be honest they need to build it into their model. If they are targeting the business market, then they need to be able to service its needs.

The other irksome stuff - like hot rooms, non-opening windows etc is something ALL hotels should be on top of!

oncemoreuntothebeachdearfriends · 23/01/2026 11:22

Stay in better hotels.

Leo800 · 23/01/2026 11:23

Mirrorx · 23/01/2026 09:44

This why I like a Travelodge.

It might be basic, but you know what you're going to get and that everything will be "OK".

Travelodge near here is housing a large number of migrants. Government has signed a deal with Travelodge for this purpose apparently.

Deliberations · 23/01/2026 11:24

I think nearly all these complaints could be avoided by simply reading reviews of hotels before you book. Surely everybody does that??
I've never stayed in a hotel where I couldn't adjust the heating/aircon.

Breakfast and gym times can be researched before you travel/book so select somewhere that meets your needs. I would of though most city centre hotels would accommodate business users wanting to get up early?
It does sound like you'e been staying in hotels at the budget end of the market.

Politicians247UnderwearExtinguishingService · 23/01/2026 11:25

The problem with timings for breakfast is that they'll never be able to please everybody. If they offered it from 6am, there would still be people with a very long journey ahead of them or needing to catch a flight who would complain that they couldn't get their breakfast, as they needed to leave by 5am.

The comments about stifling aircon remind me of something I read ages ago about English-language signs in hotels in non-English-speaking countries which lost a lot in translation and were unintentionally funny. One of them had a sign next to the aircon control panel that said something like "If you feel hot in the night, please control yourself; if you are unable to control yourself, call for the maid" Grin

CarterBeatsTheDevil · 23/01/2026 11:26

I agree with your 1 and 8. The lack of instructions on how to use showers drives me nuts.

On the bedroom temperature point, we as a nation like a colder room to sleep in but it seems we're in the minority - most other nations like a warm room and I assume that's what hotels are catering to.

My evidence for this is that I once listened to a podcast about it. Possibly More or Less? or maybe one of the Guardian's science podcasts?

Otherwise I have not encountered the issues you mention but I can imagine it would be quite annoying.

Sidebeforeself · 23/01/2026 11:26

WishIWasHibernating · 23/01/2026 11:19

@Sidebeforeself - the level of how annoying these issues are also depends on how much time you are spending in a certain hotel. A one-off trip, you might have to suck it up, but I've spent stints of over 6 months living Monday - Friday in the same hotel. If that is the situation, being unable to get breakfast (because it only starts at 0800) or not having time to get to the gym etc is much more of an issue.

Sure - some hotels may find it hard to get staff coming in early. But to be honest they need to build it into their model. If they are targeting the business market, then they need to be able to service its needs.

The other irksome stuff - like hot rooms, non-opening windows etc is something ALL hotels should be on top of!

I’m sure hotels agree with you but getting the staff who can start at that time is extremely difficult. It’s not straightforward at all. People in hospitality jobs who depend on public transport have huge problems in getting on site early. Hotels could provide taxis but that becomes extremely expensive and likely to push up prices.

So the answer is come up with a midway solution and that’s probably what most hotels end up doing, hence 8am breakfast.

Purplebunnie · 23/01/2026 11:27

KimberleyClark · 23/01/2026 11:19

This. Last time I stayed in a Premier Inn there were holes in the curtains.

I've not had that but had the hooks missing so the curtain sags at the top and lets the light in.

And Best Western - same menu every day and very few options for vegetarians. I can't eat vegetable curry every night for 3 days

I really think hotels should insist that the manager sleeps in every room to do a snag test

Mirrorx · 23/01/2026 11:28

If they offer breakfast from 6am there'll be nosie from 6am....

BadgernTheGarden · 23/01/2026 11:29

You must go to posher hotels, I always find the rooms freezing and no way to turn up the heat.

But more 'working men' hotels do tend to do early breakfast if they have a load of guys staying working locally.

OfficerChurlish · 23/01/2026 11:30

YABU - not for wanting a hotel that suits your needs and wants but for complaining about it here rather than taking the time and effort to research and choose a suitable hotel. Some of these things you won't necessarily find on the hotel's website, but read recent reviews on TripAdvisor or somewhere and call or email and ask your questions. And if "migrants, homeless families and what seems to be recently released offenders" are keeping you up all night that's also an issue with the hotel; they should have a policy of managing noise both proactively/preventively and when a specific complaint is made regardless of who's making the noise. (Personally I think you're lucky not to have encountered any non-homeless non-criminal native-born noisemakers, but I suppose it's the luck of the draw.)

BadgernTheGarden · 23/01/2026 11:34

OfficerChurlish · 23/01/2026 11:30

YABU - not for wanting a hotel that suits your needs and wants but for complaining about it here rather than taking the time and effort to research and choose a suitable hotel. Some of these things you won't necessarily find on the hotel's website, but read recent reviews on TripAdvisor or somewhere and call or email and ask your questions. And if "migrants, homeless families and what seems to be recently released offenders" are keeping you up all night that's also an issue with the hotel; they should have a policy of managing noise both proactively/preventively and when a specific complaint is made regardless of who's making the noise. (Personally I think you're lucky not to have encountered any non-homeless non-criminal native-born noisemakers, but I suppose it's the luck of the draw.)

It's the drunks rolling back to their rooms in the early hours shouting goodnight to all their drinking companions and banging it seems endless doors that annoys me.

RottenBanana · 23/01/2026 11:35

Where on earth are you staying that all this is happening? I have never had any of these issues.

Politicians247UnderwearExtinguishingService · 23/01/2026 11:36

A one-off trip, you might have to suck it up, but I've spent stints of over 6 months living Monday - Friday in the same hotel. If that is the situation, being unable to get breakfast (because it only starts at 0800) or not having time to get to the gym etc is much more of an issue.

To be fair, if you're effectively living long-term in a hotel room, rather than just staying there for a night or two, on a practical level (regardless of your own impeccable behaviour), that will make your needs and usage of the premises somewhat similar to the homeless people, asylum seekers and ex-cons that people complain so much about!

glitterpaperchain · 23/01/2026 11:40

Why would migrants make more noise in the night than anyone else?

Hangerbout · 23/01/2026 11:42

Anonanonay · 23/01/2026 10:58

Voted you as unreasonable for using like all the time.

That is fair

OP posts:
Hangerbout · 23/01/2026 11:44

oncemoreuntothebeachdearfriends · 23/01/2026 11:22

Stay in better hotels.

These are examples from standard chain hotels. Plus, my employer only allows a certain amount to be spent.

OP posts:
LighthouseLED · 23/01/2026 11:44

Sidebeforeself · 23/01/2026 11:11

But hotel staff and the kitchen staff then have to start work at silly o’clock if they are to provide breakfast significantly earlier than 8am

Plenty of jobs that start work early - they’d also be able to finish early, of course which might suit some people.

Premier Inn seems to manage to offer breakfast from 6:30 weekdays as far as I can tell (though I don’t often bother with theirs as I don’t like it).

TorroFerney · 23/01/2026 11:46

newrubylane · 23/01/2026 09:48

breakfast at 8 seems perfectly reasonable to me. A hotel surely negates a long commute?

Id find that really late if there for work. 8am is a holiday breakfast time.

Hangerbout · 23/01/2026 11:47

OfficerChurlish · 23/01/2026 11:30

YABU - not for wanting a hotel that suits your needs and wants but for complaining about it here rather than taking the time and effort to research and choose a suitable hotel. Some of these things you won't necessarily find on the hotel's website, but read recent reviews on TripAdvisor or somewhere and call or email and ask your questions. And if "migrants, homeless families and what seems to be recently released offenders" are keeping you up all night that's also an issue with the hotel; they should have a policy of managing noise both proactively/preventively and when a specific complaint is made regardless of who's making the noise. (Personally I think you're lucky not to have encountered any non-homeless non-criminal native-born noisemakers, but I suppose it's the luck of the draw.)

When you stay away for work, to be near the client, and have a limit placed on spending, it’s not as easy to simply ‘pick a nicer hotel’

OP posts:
IstillloveKingThistle · 23/01/2026 11:48

ShetlandishMum · 23/01/2026 09:53

Lots of hotels fit your wishes. Do your research....

Yeah this.

🙄🙄🙄🙄🙄🙄🙄

Hangerbout · 23/01/2026 11:49

Jamsponges · 23/01/2026 11:08

If any of points one to five occurred I would be asking for my money back from the hotel and giving a very bad review.

Last time I stayed in a hotel and it was hosting large groups of rowdy adults having described itself as a family hotel I made a complaint and got every single penny of the money back.

If people just stay quiet and put up with it then hotels aren't going to take care of their guests

Some of the big hotel chains are booking lots of asylum seekers and homeless people and it may be worth doing some real research and paying a bit more for a hotel that doesn't do this. I have stopped using Travelodge and holiday Inn for this reason because there is no guarantee of a quiet stay

Thing is, it’s not like these chains will tell you. You just find out when you get there.

OP posts:
Tintackedsea · 23/01/2026 11:50

Hot bedroom drives me crazy. Late breakfast at the weekend also v annoying because I work the weekend and need to be in the office by 8.30. I haven’t had the other stuff on your list.