I feel like I’m constantly getting it in the neck at work

[icantkeepdoingthisnow]

I’m going to keep this as vague as possible because it’s quite outing.

I work in an office booking appointments for clients people. There are three people on my pay level in this office (pay is tied to job role so I know this to be true).

The other two people deal with one specialty each. I am dealing with three. I am constantly on the go, I literally do not get a minute to stop.

The other two people spend a lot of time chatting, on their phones etc. I often skip my break and cut lunch short in order to do everything I need to.

But it still feels like it’s not enough. I will constantly get told I need to do more, that I need to pick up extra things to make sure the team doesn’t get any push back, and every little thing I do is scrutinised.

It just feels so unfair. I’ve nobody I can really voice it to, but I feel like there’s never any recognition of the amount of work that I am actually doing every day. I just feel so hopeless. AIBU to raise this to someone?

As a line manager i would appreciate this being brought to my attention as accounts change and if there is now a workload imbalance i would appreciate being told rather than a team member being stressed and it affecting their mental health. Make sure you are prepared before a meeting with all your tasks vs their tasks and that you are being asked to pick up extra when you have no extra capacity. Make sure that you put across that this isnt about them being on phones etc it is just that you are not coping and the work needs distributing a bit more fairly so you are capable of picking up more if required. Good luck OP.

I feel like I’ve got to because I can’t put up with this anymore. It’s incessant

It isnt fair to you and to be honest if they don't do anything about it one of 2 things will happen. You will either go off sick or leave and both situations for them is 'lose'

Are you admissions for the NHS? If so, speak with your manager / HR as your workload sounds unmanageable. Was your job role always to deal with 3 specialities, even before you started working there?

The job role is technically to work between the entire department, but usually one specialism at a time.

This sounds really unfair. Are you noticeably different from your colleagues by any chance such as much younger, older, a different cultural background, gender?

Are you a trade union member?

Make an appointment to speak to your line manager and notify your union of your intention. This sounds grossly unfair.