99% sure I am being reasonable but can you sanity check please work related

[District66]

I started work for the local council which is a very new role for me. I had zero experience to bring to the position. Lots of life experience in common sense though which I thought would see me through.
How wrong I was
I will try and keep this brief and to the main points but events that have happened over the last six months

Attack attacked in the street by somebody carrying a knife. Took 40 minutes for the armed police to arrive
This person will be sentenced this week and I think as a result of it is brought many feelings to the forefront of how exposed we were and how little support we’ve had since.

Within the team, there are two big strong men
Two other women Very physically unfit and incapable
Another physically unfit and incapable man
Myself and another young girl who in an emergency situation I think would fair second to the two huge blokes, But we would at least be of some use
If it wasn’t for the great deal of psychological trauma suffered by the young girl.
Every single shift, I am embracing myself for an onslaught of trauma dumping
This person is in their early 20s and I have never in my life known so much to happen to one person to the point where other team members are not sure that it’s actually true.
I choose to believe that it’s true
But combined with the incident that happened with the public, I’m getting to the point where my mental health is falling apart
I can’t afford to leave this job
I was off sick with a Work Related injury, so I’ve run out of Sick pay.
I kind of have to power this through, but I don’t know what more I can do to muster protection from management
Additionally, there is conflict in the team and I recorded some of this on my phone gave it to management and was told that it would not be viewed and that disciplinary action would be taken against me if I recorded it again
I’ve been forced to delete the footage
So effectively I have an email from the senior leadership team telling me that I am to destroy the evidence of a verbal attack against me
If this escalates any further and becomes physical, I feel like I should take this to the actual police
But I’m so stressed and upset my usual fairly good judgement is becoming more and more skewed by the day
Can anybody at least reassure me or give me any thoughts on how they would handle this?
Very much appreciated, thank you

I was expected to do that.
Obviously, our role is to keep the public away from the knife yielding maniacs and that would fall to my colleagues every bit as much as it would myself.
So their inability to get to the scene is relevant in terms of the support that’s available to me and my other colleagues that could get to the scene is hindered.

Are you in a union? They will help (and if you're not in one, join one ✊)

I am in a union
I just wasn’t really sure if I was overreacting as I say you kind of lose your perspective when you’re in the thick of it

What do you mean by attack attacked? Who was? I think in your efforts to keep this brief you've left out too much. I dont understand the first part at all

You're security/on front reception, then?

Baffled as to what's criminal about your colleague's behaviour, though. Telling you to fuck off and slamming a door (for example) isn't criminal.

You said the attack happened in the street?

I was Attacked by a member of the public yielding a knife, The knife didn’t make physical contact, but the member of the public did.
They are being prosecuted, convicted etc
So no real concerns that other than the fact that I’m not gonna lie I’ve been pretty traumatised by it and it highlighted enormous gaps in our team ability to work as a team, As I was completely unsupported For the 40 minutes it took for the armed response police to arrive.

It is actually and if a member of the public did it, they would be spoken to by the police.

Are you in a union? You need to speak to exec member re whistleblowing - assuming you work in social care ? Contact me if you like - I am elected and supported a member of staff with whistleblowing on the unsafe and toxic climate within a dept.

What job do you do? Are attacks from the public common? What's the risk assessment and procedures in place to manage it?

Where do you work? Was the attack related to your job? Or is there reason to think you might be attacked at work?

I’m not sure I’m following this correctly. Is the recording of the senior manager verbally abusing you on your personal phone? And do you still have it, or have you deleted it? I don’t know your workplace policies, you may be in breach if you’ve made a personal phone recording, but then, so will they be in breach, for verbally abusing you. If I were you, I’d keep the video, if it’s on your phone, and get some outside legal advice, and consider making a formal complaint about the senior person’s unacceptable behaviour.

Thankfully they aren’t common people are more inclined to harm themselves than others but we have had suicide attempts where the members of the public were at risk of being landed on and killed for example.
Risk assessment do not get me started
We had zero training for this job, Which I highlighted back in August.

It very much feels as though they’re making it up as they go along cause they have brought somebody in to do a 600 page document
But that’s not translating on a day-to-day basis

No, it was one of my peers that was verbally abusing me and I took this to the senior management along with the proof
We’ve had other incidents within the team where exactly the same scenario has taken place with two different team members not myself and not the person verbally abusing me which resulted in it being attributed to 6 of one and half a dozen of the other which is absolutely not true because I witnessed it

Nobody is disputing your colleagues behaviour is inappropriate

but you need to accept there is rule ,policies and legislation about what you can record and when

just because you’ve been wronged doesn’t mean you can disregard these

Thank you so much. I would be very grateful. How do I contact you? Sorry I’m a bit new to this.

Yeah, and I accept that
I guess the question is if I can’t capture the evidence
What do I do when we aren’t being believed?

It is pretty standard practice that you can’t record someone else without their consent. You can only keep a diary of everything in writing and then go through the proper channels. Good luck.

You really need to move past the "why you did it" and accept that you should not have done it at all.
I a situation where someone is shouting at you you do not record them you go and get a manager of that person to intervene

Actually, again that isn’t true. If you are in a public place anybody can record anybody at any time.

Yes, as is often the case this took place when there was no managers around and nobody to call upon.
At four in the morning management expected to be a life or death situation before we start asking them to intervene.

And this is how the colleague gets away with it

I mean in a workplace.

You cannot record you colleagues in the workplace as this is in breach of your employer's policy and is gross misconduct.

Some of your posts are confusing enough without you choosing to be disingenuous too.

Our workplace is in the public domain. It’s literally a Council building that’s open to the public with signage Everywhere saying CCTV recording is taking place.
as you can imagine if members of the public don’t get their way they are extremely prone to whipping out their camera phones and shoving it in our faces to record all the detail details
And we are regularly reminded that there is nothing we can do about it because they are in public as are we

She knows you meant workplace I'm sure.