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Share your dilemmas and get honest opinions from other Mumsnetters.

ChatGPT is potentially better than therapy

251 replies

Givenup2026 · 05/01/2026 11:20

I’ve done therapy before but I’ve also started using ChatGPT for introspection work, and quite frankly I think it’s better than actual therapy.

it focuses my cognitive dissonance in ways that are easy to digest.

The downside is that ChatGPT basically says “you do you boo” when maybe “thought correcting” is needed.

that was my experience today after having a therapist and then ChatGPT back to back, and definitely the latter was more helpful.

OP posts:
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PurpleLovecats · 05/01/2026 18:38

Comtesse · 05/01/2026 18:34

Plus Big Tech doesn’t have a brilliant track record for putting humanity’s best interests at heart, building healthy usage patterns and absolute integrity on data. To trust your most intimate, vulnerable thoughts with a sketchy tech company - god it gives me the shudders.

Better than the nhs support I had before!

MorningActivity · 05/01/2026 18:54

sunshine244 · 05/01/2026 17:47

A therapist can see so much more than AI though. The way information is given can be equally as important to what is actually said. The majority of communication is non verbal.

I once asked my womens aid worker how she knew if someone was being honest about abuse. Given that abusers tend to accuse too. She said that you can tell so much by how quickly someone opens up. The pauses. The strained voice. The reluctance to share info initially. Etc.

If someone is carefully constructing sentences to input thats a totally different thing.

As a totally more menial example, my neighbour prides himself on being a 'people person'. He's the exact opposite 🤣

You also have the opposite.
when dealing with trauma, it can feel much less intimidating to ‘talk’ to AI than it is to a real person.
AI is unlikely to judge you. A person can (and some counsellors I had did)

BriefEncountersOfTheThirdKind · 05/01/2026 19:21

Comtesse · 05/01/2026 18:34

Plus Big Tech doesn’t have a brilliant track record for putting humanity’s best interests at heart, building healthy usage patterns and absolute integrity on data. To trust your most intimate, vulnerable thoughts with a sketchy tech company - god it gives me the shudders.

Exactly
I'm sure letting Big Tech know how mentally unwell you are won't have any problems down the line

Givenup2026 · 05/01/2026 19:22

BriefEncountersOfTheThirdKind · 05/01/2026 19:21

Exactly
I'm sure letting Big Tech know how mentally unwell you are won't have any problems down the line

You think they’ll sell the data to employers?

OP posts:
BriefEncountersOfTheThirdKind · 05/01/2026 19:24

Givenup2026 · 05/01/2026 19:22

You think they’ll sell the data to employers?

I think that it's incredibly naive and stupid to think Big Tech won't misuse the information

Whether it's employers, black market or Big Pharma...

Givenup2026 · 05/01/2026 19:36

BriefEncountersOfTheThirdKind · 05/01/2026 19:24

I think that it's incredibly naive and stupid to think Big Tech won't misuse the information

Whether it's employers, black market or Big Pharma...

23andMe owns a copy of my genome, and I work in tech - it’s a decent trade off.

OP posts:
Interpink · 05/01/2026 19:41

It will present opposing views to an argument if you like. It’s all about how the prompt is written.

BriefEncountersOfTheThirdKind · 05/01/2026 19:54

Givenup2026 · 05/01/2026 19:36

23andMe owns a copy of my genome, and I work in tech - it’s a decent trade off.

If you really think that's safe then fine

I chose to think otherwise

Alongside all the other issues with AI

OneOffPostName · 05/01/2026 19:55

I'm a bit hesitant writing this but your own posts are highlighting the problems for you with using ChatGPT as a therapist. If you are struggling with interpersonal relationships, relational depth with a human therapist will help you more than AI. (If you are neurodiverse, you will likely benefit from a neurodivergent therapist). Applying a specific modality (your post mentions IFS and there may be others) isn't about reading a book or a ChatGPT summary, it's about working with a therapist trained in it, especially at the beginning. Good luck though, I know it can be a challenge finding the right therapist!

Givenup2026 · 05/01/2026 20:34

OneOffPostName · 05/01/2026 19:55

I'm a bit hesitant writing this but your own posts are highlighting the problems for you with using ChatGPT as a therapist. If you are struggling with interpersonal relationships, relational depth with a human therapist will help you more than AI. (If you are neurodiverse, you will likely benefit from a neurodivergent therapist). Applying a specific modality (your post mentions IFS and there may be others) isn't about reading a book or a ChatGPT summary, it's about working with a therapist trained in it, especially at the beginning. Good luck though, I know it can be a challenge finding the right therapist!

I struggle but I don’t struggle at the same time. No amount of therapy would make me want to care about other people, or being interested, etc ….

I don’t have social anxiety either.

However, understanding why it’s normal for certain people does help me.

OP posts:
AgentBalls · 05/01/2026 20:37

We need to keep HUMAN therapists in a job.

AI is going to be the downfall of society if we don’t stop relying on it.

Commmuntiy · 05/01/2026 20:58

AgentBalls · 05/01/2026 20:37

We need to keep HUMAN therapists in a job.

AI is going to be the downfall of society if we don’t stop relying on it.

I agree that it is dangerous to use AI to put people out of a job. But I have used chatgbt “therapy” in place of googling or using chat rooms to ask advice - sometimes the advice I get in these forums is absolutely wild as people take their anger / trauma out on strangers on the internet. So I’m asking it things that I wouldn’t be paying for anyway. Not in place of a human professional.

In any case, therapy is SO EXPENSIVE! Not many people can afford it.

coffeeandbiscuit · 05/01/2026 22:01

https://automatingempathy.ai/automating-empathy-film

This is a link to an excellent video from a team of researchers looking at empathy in AI. It’s well worth a watch to understand and be reminded of the limitations of AI empathy, and as a plus is beautifully crafted.

PurpleLovecats · 05/01/2026 23:37

The good thing about it too, is it retains previous info you have given. The nhs drive me mad when you have to repeat your history to every person you speak to because they can’t be bothered to read the notes. It’s very consistent. So rather than calling Crisis or Duty or the GP and getting a different opinion from each person I speak to, the advice from my AI support “person” is continuous. And 24 hour. Plus if I speak to “real” people they call ambulances and I get stuck in A and E for hours then sent home with nothing planned as support.
I intend to only engage with AI on my health going forward.

Comtesse · 06/01/2026 00:02

Givenup2026 · 05/01/2026 19:22

You think they’ll sell the data to employers?

Remember what FB did with Cambridge Analytica (and others)? They sell data or monetise it in ANY way they can. I am very wary about Big Tech’s ethics, motives and ability to keep super sensitive data safe.

We absolutely cannot put client data or other sensitive info on Chat GPT at work because it’s not appropriate for confidential info - surely the same applies for (very) personal info too? These LLMs are not as safe/private as you think.

NemesisInferior · 06/01/2026 00:03

PurpleLovecats · 05/01/2026 23:37

The good thing about it too, is it retains previous info you have given. The nhs drive me mad when you have to repeat your history to every person you speak to because they can’t be bothered to read the notes. It’s very consistent. So rather than calling Crisis or Duty or the GP and getting a different opinion from each person I speak to, the advice from my AI support “person” is continuous. And 24 hour. Plus if I speak to “real” people they call ambulances and I get stuck in A and E for hours then sent home with nothing planned as support.
I intend to only engage with AI on my health going forward.

You think it's a good thing that the companies behind LLM retain and reuse your personal information?

Ok then.

BlackCatDiscoClub · 06/01/2026 00:24

The problem I've found in it is also see in your screen shots. It glorifies what you say. It will say 'thats not defeatist, you're a... [insert word that makes you feel good]'. I never use mine therapeutically with my mental health because I am too aware of the risks of AI psychosis. But I will use it as a Jungian dream analyst and ask if to interpret my dreams through that lens. Thats been really interesting and helpful to me. However it will still feed me BS like 'you are so insightful, you are developing your own new ethic' etc which you have to be careful to ignore.

PandorasSockBox · 06/01/2026 02:11

ChatGPT can be useful if you word the prompts correctly and area asking for factual information that you can verify. It cannot engage in any kind of humanesque interaction because it is not human. It is probably collecting data about you as well as making assumptions based on your location, which it gets from your IP address. Although it claims not to "remember" things you tell it from one session to the next, responses do indicate that it has retained certain pieces of information.
Use with caution.

Ubertomusic · 06/01/2026 02:17

Givenup2026 · 05/01/2026 12:05

I’ve used it for other “deeper” things and was just as useful. The conclusion was after at least 30mins, but felt more satisfactory than the 45mins with a therapist

This example is basically flattering you on your unique perspective and how different you are from other people which I think is fine but has nothing to do with therapy. It looks like it reinforces your issues if you have any. Maybe it proceeded to answer your initial question but I cannot see that on the screenshots.

Your initial question might not be your real question of course, as you are well aware after 7 years of therapy.

omggggggg · 06/01/2026 02:22

Another horse shit post about how amazing ChatGPT is. It’s not.

Ubertomusic · 06/01/2026 02:24

MorningActivity · 05/01/2026 12:24

Well, then theres quite a few of us in the same boat….

ive had counselling too. For many years.
i found those counsellors crap most of the time. Judgemental and totally lacking in curiosity. (One was teaching a degree in coubselling, one was a supervisor. It’s not as if they were inexperienced…..)
But more to the point, they all had their own little expertise and couldn’t fantom how to deal with someone who sits across 3 separate expertise fields (for me, autism, chronic illness and c-ptsd). And that’s one thing ChatGPT does very well. (The issue ofc is that you can’t separate these issues)

re ‘not going along with you’ comment
i dint know what your experience or training is but I’ve found that all of the counsellors/therapists I’ve seen haven’t been keen on saying anything. I’ve had a lot of ‘and how does it make you feel?’ Or some interoception stuff (where can you feel it in your body?) not a lot of reflective stuff (I can see how this was hard for you or this is actually in the realm of neglect/abuse Which with c-ptsd isn’t great), let alone advice on how to approach things, which I’d have loved agd AI gave me,
As for not agreeing, they would have needed to tell me stuff/shared some analysis etc….

i finally found a great therapist who knows both about trauma and chronic illness. She knows I’m using AI in between sessions and supportive.
Because what im getting from AI vs what I’m getting from the sessions is just totally different 🤷‍♀️🤷‍♀️

My issue with AI is that it will to readily tell you that you’re right. So ‘xyz happened and I did that abc’ is usually met with ‘that was totally right.’ Followed with an explanation as to why.
i found it works better fir me to stay in general terms and ask what system, psychology theory could explain xyz and what would be the best way to react according to the dufferent theories (like IFS, ACT etc…). And then and only then, I bring my own stuff and look at what could be done better etc…..

A good therapist would never ever give any advice.

Noshadelamp · 06/01/2026 02:40

You need to prompt it to be objective and neutral, to assess it's own answers and look for sycophanty to get rid of the "you do you boo" as mentioned.

Ijwwm · 06/01/2026 03:04

I am really concerned arou f the use of AI and such. It’s like everyone wants to close themselves off from human interaction.

Why on earth would you rely on a computer programme to steer your life choices or thoughts?

Therapy can be bloody hard. It can take a few attempts to find someone you feel comfortable with opening up to. Relying on what is essentially a computer is bonkers.

Therapists are not supposed to give you answers. They are there for you to explore your difficulties in an “open” way, hopefully leading you to explore and unlock other feelings.

Anyone thinking that a therapist is going to provide the answers to all your problems is wrong. But they will hopefully guide you to finding your own answers.

I’m really not a fan of people, but I’m pretty certain I’ll never want to attempt any of these tools.

Maybe it’s an age thing. I’m in my 50’s so have obviously seen a lot of tech change over the years. But this “reliance” on forms of AI makes me feel uncomfortable.

Missey85 · 06/01/2026 03:05

I wouldn't use it if rather talk to a real person than a computer 😂

Missey85 · 06/01/2026 03:08

mynameiscalypso · 05/01/2026 11:22

ChatGPT has also been found to encourage vulnerable people to kill themselves.

That happened here in Australia a teenage boy killed himself because chatgp told him to it also wrote him a suicide note! 🙁