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Share your dilemmas and get honest opinions from other Mumsnetters.

Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
Moaningminnieagain · 23/12/2025 13:16

cardibach · 23/12/2025 10:53

In fairness I know the answer to that question and I d9nt even work 8n a shop selling books. It’s this one.

No, its the housemaid!!

RedToothBrush · 23/12/2025 13:18

Robertplantgoddess · 23/12/2025 12:48

Catch 22 isn't it. People want to keep Christmas on December but then are led by the supermarkets to start in September as that suits the supermarkets. If everyone didn't shop until December it would take a?couple of years but supermarkets would eventually react. We are the target of supermarkets. We think they are led by us - we are marketed to a huge extent. Hence so many store loyalty cards. They will tell us what we want. Ho hum

I want to start my Christmas shopping in October/ November though. It suits me for budgeting reasons and because I'm super disorganised and can't manage to remember everything in a single shop. I'd much rather do it bit by bit to take the stress out of it.

CleoFigaro · 23/12/2025 13:19

Mokel · 23/12/2025 13:07

More like poor planning

We planned to go to the supermarket this morning as today is payday for DH. Last payday we spent money on presents, this one food. That's the planning we could do.
Would never be rude to staff, might ask a question though and expect them to be helpful.

RedToothBrush · 23/12/2025 13:19

MrsSkylerWhite · 23/12/2025 12:58

Lots of people leave it so late because of discounts.

The discounts on the 24th are for the freezer for January so I can afford to eat..

RedToothBrush · 23/12/2025 13:20

ArtfulPinkBird · 23/12/2025 13:14

On Xmas eve- "What time will you be reducing the turkeys" 👀

Surely this is a state secret you only telling your family and closest friends to prevent competition?

PropertyD · 23/12/2025 13:20

MoreDangerousThanAWomanScorned · 23/12/2025 12:57

I think this probably says more about the difference between owning a shop and so directly benefiting from staying late to make the big sale, going the extra mile, etc. and working in a shop where no matter how extraordinary your customer service you will still get the same hourly wage as if you do the minimum.

You clearly havent worked in a supermarket. Some people pride themselves on coming in just before closing time. 'Dont you want my money' etc etc.

The sodding shop has been open since 0600... get yourselves together and stop behaving like an entitled twat!!

SDTGisAnEvilWolefGenius · 23/12/2025 13:21

RedToothBrush · 23/12/2025 10:24

Whispers - when it says 'best before' it doesn't magically go off at the stroke of midnight. A toaster will solve most issues and you are unlikely to have penicillin at that point.

The number of people who will just bin the bread is insane.

I had to talk dh out of tipping away out-of-date milk without sniffing it first. He does a lot of work with compliance and couldn't cope with the anarchy of 'if it smells OK, we can drink it'!

When I was a kid, my mum had a special cup that she used to crack eggs into, one at a time, so she could sniff them - this was before the advent of sell-by/use-by dates on things, so you had to use your common sense, eyes and sense of smell!

AccidentallyWesAnderson · 23/12/2025 13:22

Callipygion · 23/12/2025 11:01

In my local Co-op the eggs are at the end of an aisle in a shelving unit with big signs down each side stating “eggs” and there is a massive “eggs” sign hanging off the ceiling just above it, with an arrow pointing to it, and people still can’t find it! 🤣

😂 that’ll be me then. Anything else I’m good, it’s just eggs.

Panama2 · 23/12/2025 13:22

It isn’t always lack of planning sometimes it can be due to a family situation or simply lack of money and having to wait to be paid.

sueelleker · 23/12/2025 13:22

SDTGisAnEvilWolefGenius · 23/12/2025 13:21

I had to talk dh out of tipping away out-of-date milk without sniffing it first. He does a lot of work with compliance and couldn't cope with the anarchy of 'if it smells OK, we can drink it'!

When I was a kid, my mum had a special cup that she used to crack eggs into, one at a time, so she could sniff them - this was before the advent of sell-by/use-by dates on things, so you had to use your common sense, eyes and sense of smell!

I put nine in cold water-if they float, I bin them.

Friendlygingercat · 23/12/2025 13:24

I run several online shops and have had people email me on christmas eve to ask if I can get it to the USA for christmas day. Errr no, not unless you have a private jet to send.

Now I just shut up shop a few days before and re-open after new year.

RescueMeFromThisSilliness · 23/12/2025 13:26

SledgingSlide · 23/12/2025 08:41

Eggs are the hardest thing to find! They have no natural home and aren’t even in the dairy section often!

Well they're not dairy, so they don't belong there. Our local supermarket used to have them in the same aisle as tinned fruit, flour, sugar, baking ingredients and the like, which is where most people would expect eggs to be, I reckon. Not any more. They are now on the back wall next to the gluten-free/vegan. 🙄

MILLYmo0se · 23/12/2025 13:36

AccidentallyWesAnderson · 23/12/2025 08:31

I can never seem to find eggs, especially in the little express stores. I wander about for ages 😂

And eggs seem to be the thing that's gets randomly moved on a regular basis where I am too. Not helped by the fact I have 2 supermarkets in a 15 minute walk that I go to for different things and always mix up where the eggs are in each one

SpiritVaults · 23/12/2025 13:38

Namechangetry · 23/12/2025 07:54

I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

That's unpleasant. Why would people who've not worked in that job know the usual best before dates of bread? It's not like they kicked off because there were no mince pies on Xmas eve or something.

Well said. The next time I encounter an arsey shop assistant( there any many!) I'm going to reply, " I apologise for not knowing how shops are run. I managed to pass a few exams so I've never had to work in one."

But that's quite nasty actually😂

Incelebration · 23/12/2025 13:39

SoScarletItWas · 23/12/2025 12:48

Unless I’m much mistaken, OP would regularly post about us terrible customers when she worked in a supermarket. You’d think, having left retail, she’d have moved on but we seem to live rent-free in her head.

(Yes, I’ve worked in a supermarket and an off-licence. Yes, it makes me a better customer. Yes, I’ve got my crackers and I know where the eggs are.)

So she doesn't even work in a supermarket any more? How odd.

People who are all smug about knowing things which are niche but utterly banal just make me think they need to get out more.

Blorengia · 23/12/2025 13:39

This explains how supermarkets arrange their items... Just funny stuff.
https://www.instagram.com/reel/DPVwo-MDasK/

Flyingintotheunknown · 23/12/2025 13:43

Mokel · 23/12/2025 08:36

At my supermarket, they didn’t move in the years I was there. With the baking lines. In majority of supermarkets they are there

Edited

Well that’s not the same for ALL supermarkets. And how are people who don’t work in supermarkets supposed to know how long the dates on bread last?

Also, while you’re having such a grumble over not a lot, please explain the dumb decision by supermarkets to start putting Xmas food on shelves and fridges in October / November that is clearly going to expire within a few days?

Purplebunnie · 23/12/2025 13:46

Mokel · 23/12/2025 13:07

More like poor planning

Or circumstances change. We were asked yesterday by DD if it was possible for us to host her BIL and SIL on Christmas day as they had been let down by friends. We've said yes but waiting to hear confirmation. If they are coming then I will probably have to go and get crackers/and or cracker presents as we don't have enough

Not going out today as I have this bloody cough/cold and I'm still infectious should be non infectious tomorrow

I imagine a fair amount of peoples Christmas plans are being thrown up in the air with all the infections going round.

It's not always black and white

Hobnobswantshernameback · 23/12/2025 13:47

All this op has ever done is whine about working in retail and slag off customers under various names
it was to be expected they'd reappear at Xmas

Robertplantgoddess · 23/12/2025 13:47

RedToothBrush · 23/12/2025 13:18

I want to start my Christmas shopping in October/ November though. It suits me for budgeting reasons and because I'm super disorganised and can't manage to remember everything in a single shop. I'd much rather do it bit by bit to take the stress out of it.

Oh yeah sorry I totally get that. I mean as someone said earlier there's two types of shoppers but if you want to leave things til later then you are almost forced to either not do that if you want a selection box for example or you need to buy it October even if you dont want to. And thats the bit i mean about supermarkets leading us to decisions that suit them

ABeerInTheSunshineMakesMeHappy · 23/12/2025 13:50

CleoFigaro · 23/12/2025 10:15

My DH went to the supermarket this morning, 2 days before because today is payday for him... I'm not sure if its been pointed out yet that money factors into when people can do "the big shop" before Christmas.

And agree it's not stupid to simply ask if things are in stock, it's unreasonable to take it out on staff though if the answer is no.

I imagine there are many people like this. When DS was little all our Christmas stuff had to be done after the 21st. DH used to get Love to Shop Vouchers from his work so we used these for buying Christmas presents.

Applespearsandpeaches · 23/12/2025 13:50

Flyingintotheunknown · 23/12/2025 13:43

Well that’s not the same for ALL supermarkets. And how are people who don’t work in supermarkets supposed to know how long the dates on bread last?

Also, while you’re having such a grumble over not a lot, please explain the dumb decision by supermarkets to start putting Xmas food on shelves and fridges in October / November that is clearly going to expire within a few days?

I love the availability of Christmas food in November - I had all my Christmas meats and desserts in the freezer ages ago. And I was eating the occasional lebkuchen and mince pie too. If it didn’t sell they wouldn’t offer it…

Tryingatleast · 23/12/2025 13:50

Ah leave them alone, they’re stressed like us(not the real meanies, screw them!!) ! (From someone who finishes a 12 he shift tonight and then has a lottt to do!!!!)

ps I feel like I’ll have to leave retail in the next few years, I think I’ve broken my body in this job😅😅😅

eyeses · 23/12/2025 13:51

iwasfineandlight · 23/12/2025 09:12

Asking if they have crackers at 3pm on Christmas Eve, when they’ve been on sale since sodding September, is stupidity.

Nope. Putting them on sale in September is stupidity.
So is not ordering enough to last till Chrismas, which presumably is intentional if looking for them on Christmas Eve is going to be called out as stupid.

Vroomfondleswaistcoat · 23/12/2025 13:51

gmgnts · 23/12/2025 10:25

Newspapers, like eggs, are often difficult to find in supermarkets. In our local Tesco they are on a large wheeled trolley, which is wheeled to different spots on different days. I'm not sure what you mean by 'we're a fucking supermarket, what do you think?' Not all supermarkets sell newspapers, although most do. Perhaps it's as well you've left retail as you don't sound very tolerant of customers!

When there's a bloody enormous sign hanging over aisle five saying 'newspapers'?

No, sorry, not taking the rap on this one. People need to LOOK.