I realised in the past 2 days why work from home riles people up...example, I was due to be on shift, was involved in a rta. At first opportunity I rang with my apologies and an explanation of why I did not fulfill my bank shifts. Throughput the conversation, a toddler was screeching g in the background (not judging at all but be serious) I was then told oh I will make a note on the system. 4 hours later...a phone call from someone who really should not be following up a call from am inept yet clearly lucky employee (who does not need to concern herself with child are costs). Had the cheek to say, well, if you were in hospital over night, you cam prove that. Ummyes, I could, but honestly you are missing the issue, that should be glaringly obvious.
You didn't know I already rung in to e plain my absence..
The person that is paid to log phone call did not put a note on the system regarding my phone call (her child was so noisy/annoying, I too would probably forget.
The person that called me to chastise me and point out how I have let a ward down. Forgets that, as much as you want your staff to put patients first. Staff do acfuly have children we have r
Birthed and raised who are actually our priority.
I got that message in the first phone call.
The best wake up call I have had in 23 years of being a mum the o es that berate you are the biggest hypocrites.
Good luck hitting your target....