Basically, the title is my question.
The rest of my post is just a longer explanation; no need to read it if you don't want to.
We are looking to move to a bigger home, and the perfect house has come up. A lot cheaper than our current rent, with many more bedrooms and bathrooms. The garden is smaller, that's fine though.
The problem we have is that the Estate Agents so far haven't been helpful at all. I've contacted them multiple times over the past three weeks, and they've continued to promise to get back to me, never actually doing so.
We went to actually see them at the start of this week to enquire further - all seemed fine, took our details, spoke about the price (reflects the work needed doing) said they'd speak to the landlord about our pet request - we offered a little more because of this. Still nothing, despite making more calls.
Current tenants are choosing to move to another area of the country, and I wondered whether it's OK to just knock and ask them for details ourselves.
The Estate Agent keeps telling me how many people are interested, and how they're so short staffed etc which I understand. I just don't want to miss out because of this; on the other hand, I don't want to make the tenants uncomfortable or the landlord by going directly.