Shop won't refund or exchange faulty toaster!

[AcorgicalledTiffany]

So about six weeks ago I went to DC's school as they were holding an autumn fair. I bought a book of raffle tickets, £5 in total, and later found out I had won a prize. All prizes had been donated by local businesses for free advertising I suppose, not sure how they got involved but there we are.

I won a brand new four slice toaster, it said on the label it was "worth" £49 and had been donated by a local hardware shop. All was ok until last week when one side of the toaster stopped holding the bread down. So I took it back to the shop where it had originally come from. Man in the shop said there was absolutely nothing he could do as it was a gift to the school, which I really wasn't happy about. He said I could try contacting the manufacturers, so I went home and called them and they said no way could they do anything as this toaster had been out of production for almost FIVE years!!!

So back I went to the hardware shop and told this to the man, I was really cross by now as it was obviously some old stock he'd given away which he admitted it was, he said it was something he'd had in the stockroom for sometime and that he hadn't had such expensive toasters for sale for a while as nobody seemed to buy them, all of this of course is not my problem. The only thing he said he would be prepared to do for me would be to order me a new toaster and sell it to me at the cost price, he showed me the suppliers catalogue and the cheapest one he could get that is anything like this was over £30, so obviously I told him no.

I am really peed off about this as he got free advertising for his shop only its backfired now! As I will be telling people to avoid the place. But why should I lose out?

Great piss 😄 As a matter of interest - asking for a friend -does anyone actually shake and sob on MN anymore?

Anyone else thinking no good deed goes unpunished.

Bet business owner wont be donating to the school again.

Great piss take ffs🙄

I don't think they dare!

Imagine being such a wet lettuce you’re devestated and left sobbing and shaking coz you couldn’t use something you’ve won !

I’ve read it all on here now between these 2 posters!!! Talk about tight as a ducks arse …

Meanwhile in the REAL WORLD there’s kids going without Christmas presents scrap that there’s kids spending Xmas without their families … let that sink in when you’re being self obsessed about a bloody toaster and a haircut …

Social media atm makes me hate being a human coz of the selfishness of other people .

If you had gone into the shop with a big smile, explained the situation and then said, "I don't suppose you know anyone who could fix it do you?" you may have gotten somewhere. He could have said that he'd take a look, or a mate of his might be able to or maybe he would have said oh dear, well as you are so polite and pleasant to speak to let me exchange it for something else, not as expensive but you still have you £1 raffle prize toaster and you both would have had a nice social interaction.

Instead you have come across like a tit.

hahahhahahaha
A Major Loon
hahahaha

I hoping Isthisthewaytoslammypillow is going to tell us something else funny.

I'm pretty sure that poster was being sarcastic. Well, I hope so.

Surely shaking and sobbing is for wimps. Being refused a refund for a raffle prize, should make you snap and fart.

For a fiver I would probably be a bit miffed but would let it go.
Reminds me of my sons school summer fete where he came out with a bit of paper advertising some local electrician and it said he would kindly be donating ice-cream to all the children.
I asked my son the following day and he didn't know anything about free ice-cream.

People moaning at you but maybe he gave a dodgy toaster in the first place.

This is hilarious 😂 I can’t stop laughing 🤣

I don't understand why they didn't just send the money back by bank transfer rather than making her collect it. That's just petty.

Thank you OP for a thread that has provided a wonderful lively diversion for many people 🍿

At the bottle tombola at the school fair, every year without fail, we win something that is undrinkable - think a 15 year old screw top white wine or a can of lager that went out of date two years ago. Should I be demanding my pound back? 🤷‍♀️ We think the dodgy prizes are all part of the fun, pour them down the sink and get on with our day, and drink any decent stuff we happen to win!
What a fuss about nothing.

Talk about a false equivalency

OP wasn't shown a toaster as a prize and then didn't win that. She won the item as advertised

You've drawn some absolutely bonkers conclusions including that the shop had been given the toaster back as a return from an arsey customer and he'd then decided to offload this used toaster to the raffle....

What are you looking for here OP. A free toaster from today of equivalent standard!
The maximum loss you can say you’ve incurred is the price of the raffle ticket.

The £5 was probably for 5 strips of 5 tickets so the toaster only cost her 1 of these 25 tickets, 20p, shall we start a Go Fund me page?
Running raffles and so on is a thankless nightmare and I speak from experience, on the Tombola stall, 5 goes for £1 people argue that they don't want that prize, they want this, I've had to stop people swapping tickets stuck on the prizes! Roll on December 7th when it'll be over.

Please come to my stall on December 6th! Our raffle has a hideous thing I won about 4 years ago, it gets won and then donated to the next raffle. No doubt it will appear next Saturday.

Any mumsnetters about with a dream of opening and running a little shop? Hygge Tygge.
Bookmark this thread.
Who'd want to deal with the fucking public!

This has got to be a wind up… or is that a pop up

🤯

I know . Talk about reaching !

Bless your heart OP. That poster was joking 💐