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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be delighted PIP assessments are to be face to face?

464 replies

PAYE · 26/11/2025 14:04

The only good thing about the budget is that Rachel Reeves announced that face to face assessments for PIP and disability benefits are being brought back. AIBU to think that this is a great thing?

It will make sure that the money goes to those who need it. It is madness that such face to face assessments were ever stopped.

OP posts:
Thread gallery
6
Overthemhills · 26/11/2025 18:14

@BrownTroutBluesAgain
Sorry if I’m being short with you (it’s not personal) - this OP appears to have made up a news story that was NOT announced today.
Face to face (f2f abbreviated) assessments have always been standard unless it’s evident from a first f2f assessment that the condition is lifelong (and medical records submitted align with this).
So this is a “click bait” type thread.
People like me who have disabled family members are a) addressing this upthread already and b) utterly fed up trying to explain how disability affects people and how benefits actually are awarded etc etc etc

PropertyD · 26/11/2025 18:15

Zov · 26/11/2025 17:07

It is NOT easy to claim PIP, it is notoriously hard!!! FGS, this thread is infuriating!

Edited

Then why are the claims going through the roof?

Shakeyourwammyfannyfunkysong · 26/11/2025 18:15

LarryIsMyRomanEmpire · 26/11/2025 14:45

The last F2F I had ended up in an appeal.
They acknowledged I wouldn't be able to travel so they came to me, then I lost points because they saw me walk.
How the hell else would I get to the door to let them in?

I don't really understand your point.... If you are claiming based in not being able to walk and you walk even short distances then yes you should be assessed as able to walk and be given points based on this. By your logic how does a wheelchair bound person answer a door?

youalright · 26/11/2025 18:16

Themagicfarawaytreeismyfav · 26/11/2025 18:12

Absolute rubbish! My ds claims pip for a medical condition and they have never accessed his medical records or contacted his doctor! He has never provided any evidence other than the form to apply! Benefit fraud is not minuscule, its a massive problem with only tiny amounts of it being detected. I literally know lots of people who commit benefit fraud and have done for years!

So you're son submitted no medical evidence, refused to give his drs details and they just took his word for it. Sure

Ileithyia · 26/11/2025 18:17

Soontobe60 · 26/11/2025 18:01

No they don’t 😂

They really do. They ask you a question, and then record something different to what you actually said. My friend accompanied me to one of mine and then read the response paperwork which denied my claim, and she was horrified at the difference between what I’d said and what the assessor had written down.

Recording these sessions would catch a lot of these assessors out. I’m going to secretly record my next one.

Pricelessadvice · 26/11/2025 18:18

Provided they still do home visits for some people, I think it’s a good idea.

youalright · 26/11/2025 18:18

PropertyD · 26/11/2025 18:15

Then why are the claims going through the roof?

Because we have a failing nhs, pension age has increased and we've just been through a pandemic its hardly surprising that more people are disabled

Overthemhills · 26/11/2025 18:19

@propertyD
Ffs!
Thats not only not the point of this (boring benefits bashing) thread,
There are multiple reasons - aging population who are not reaching pension age because pension age keeps rising.
Long covid.
Mental health services being almost non-existent on the NHS.
NHS having enormous and lengthy waiting lists for treatment- causing rises in preventable permanent disability.
Covid experience impacting teenagers I suppose.
Medical science being better so people don’t die from conditions as early as they would have.
Lots and lots of reasons. More than I know I expect.

youalright · 26/11/2025 18:20

Ileithyia · 26/11/2025 18:17

They really do. They ask you a question, and then record something different to what you actually said. My friend accompanied me to one of mine and then read the response paperwork which denied my claim, and she was horrified at the difference between what I’d said and what the assessor had written down.

Recording these sessions would catch a lot of these assessors out. I’m going to secretly record my next one.

You can ask for them to be recorded. I went from nothing to high rate for both on mandatory reconsideration all the information was the same the only difference was mandatory reconsideration was recorded

tinytemper66 · 26/11/2025 18:20

Let’s hope they hold them in accessible venues…

notatinydancer · 26/11/2025 18:21

Stillpoor · 26/11/2025 14:24

I think it's a good thing as it will prove who's faking and who's not.

People lie

Seagullsandsausagerolls · 26/11/2025 18:21

Themagicfarawaytreeismyfav · 26/11/2025 18:12

Absolute rubbish! My ds claims pip for a medical condition and they have never accessed his medical records or contacted his doctor! He has never provided any evidence other than the form to apply! Benefit fraud is not minuscule, its a massive problem with only tiny amounts of it being detected. I literally know lots of people who commit benefit fraud and have done for years!

Must be different in different areas. Our GP definitely had paperwork to fill in because he phoned me up and told me exactly what he wrote.

tinytemper66 · 26/11/2025 18:23

My friend has just had to claim PIP and was successful as she has been waiting for years for a hip replacement. It is taking so long, her hip socket/ball is ruined. She really struggles to walk. She is in her 60s and still works- when she is well enough. This is one reason why claims may be rocketing…

FurbieFan · 26/11/2025 18:25

Ohthatsabitshit · 26/11/2025 14:43

I don’t really mind a face to face. For my ds it’s likely he would be considered far more disabled than I would be able to convey. He’s unusual in that he’s probably enjoy the outing. It does cost money to take time off to go with him, though, and presumably everyone else applying will have a related expense to attending. Would that be reimbursed or just another bit lost to the household?

do you normally get reimbursed for attending medical appointments? If no then I doubt this be any different. I don’t see why anyone would be reimbursed by the government for taking time off work to look after my non-disabled children or for my own appointments. You might find there is a charity who could help you with transport, although I don’t think you will have any luck regarding your loss of income.

KitTea3 · 26/11/2025 18:25

Themagicfarawaytreeismyfav · 26/11/2025 18:12

Absolute rubbish! My ds claims pip for a medical condition and they have never accessed his medical records or contacted his doctor! He has never provided any evidence other than the form to apply! Benefit fraud is not minuscule, its a massive problem with only tiny amounts of it being detected. I literally know lots of people who commit benefit fraud and have done for years!

Well I'm doing something wrong then

My 25+ years of medical evidence apparently wasn't needed. (And appare tly made fuck all difference anyway)

honestly don't understand how any gets it that easily?! With no evidence?? And yet they can turn someone down with 25+ years of medical proof? 😞🫠

Shakeyourwammyfannyfunkysong · 26/11/2025 18:25

I work in healthcare. I am very much of the opinion that in most long term sickness we are over-medicalising it and downplaying the social elements. I don't know what the answer is exactly but I think any money would be better spent supporting these social barriers to work and not scrutinising the medical conditions that on the whole claimants might sometimes exaggarate but don't usually lie about

Overthemhills · 26/11/2025 18:27

@Ohthatsabitshit
Firstly, this is a made up story by the OP so don’t stress.
Secondly, if your DC is called for assessment I’m sure you can phone SWP and explain the situation.
Don’t let wankers stress you out

Bumblebee72 · 26/11/2025 18:27

This is very sensible of Reeves. So PIP pisstakers. The apologist would have an easier position to defend if the pisstakers were quite proud about their achievements and stopped telling people.

Overthemhills · 26/11/2025 18:29

@Shakeyourwammyfannyfunkysong
That’s a very sweeping statement!

I hope you don’t think social events will get my child talking or walking or eating. I mean, if socialisation could do that, she’d be ruling the world right now instead of sitting in a specialist OT chair watching baby cartoons at aged 8

Overthemhills · 26/11/2025 18:30

@Bumblebee72
Ot was t suggested by Reeves. Today or at any point.
It already exists for PIP claimants.
This is a made up news story by the OP

MaurineWayBack · 26/11/2025 18:31

They are already face to face @PAYE ….

Those who aren’t face to face is because it would actually be hurtful to people to come in. Like asking a bedbound person to come in. Or someone who self harms etc…..

Moonlightfrog · 26/11/2025 18:32

My dd claims PIP and filling in the forms was a nightmare, I was hoping they would ask for a face to face as then they could see that she is severely disabled. Dd is almost non verbal, severely autistic (constant stimming, flapping etc….. and learning difficulties), I was worried without a face to face I would be accused of lying. Luckily her claim was processed purely on evidence, she has a EHCP and a lot of medical reports, diagnosis and therapy.

I do think face to face is much better, though I know some will complain because they feel they are unable to cope with face to face. My daughter would have struggled with a face to face appointment but at least that would show and prove how she can’t cope well with many situations.

Despite what some people think, PIP is hard to get, unless you have a load of evidence backing up everything you write on those forms, many get turned down including those with life limiting conditions. There’s only a tiny % of people that are screwing over the system and if face to face reduces that further then it’s a good thing.

GETTINGLIKEMYMOTHER · 26/11/2025 18:33

dontletmedownbruce · 26/11/2025 14:11

How often though? And when will it start? As I’ve mentioned on another thread, I know someone travelling around south-east Asia. Claiming PIP and disability allowance and UC. Has a flat paid for by the state which has her stuff in it but is otherwise unoccupied.

She feels confident to continue her holiday / travelling, because her claim isn't reassessed until 2027.

And yet there are always posters rushing to tell us that benefit fraud is a very minor problem, hardly worth worrying about….

Themagicfarawaytreeismyfav · 26/11/2025 18:34

youalright · 26/11/2025 18:16

So you're son submitted no medical evidence, refused to give his drs details and they just took his word for it. Sure

No he submitted no paperwork other than the form, he provided his Dr’s details but they have never been contacted by DWP ( we asked).

Shakeyourwammyfannyfunkysong · 26/11/2025 18:35

Overthemhills · 26/11/2025 18:29

@Shakeyourwammyfannyfunkysong
That’s a very sweeping statement!

I hope you don’t think social events will get my child talking or walking or eating. I mean, if socialisation could do that, she’d be ruling the world right now instead of sitting in a specialist OT chair watching baby cartoons at aged 8

But in all honesty your daughter doesn't represent the majority of PIP claimants. I'm not for one second suggesting that somebody with your daughter's conditions shouldn't get any support that they need. It is a very small proportion of the country though I'd say who are literally unable to do any kind of work... And no I don't mean people should be 'socialised' I mean they should receive more support to build their confidence and figure out what they really are capable of doing.